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Gondolier Italian Restaurant

Certificate of Excellence
££ - £££
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964 Dolly Parton Pkwy, Sevierville, TN 37862-3707
+1 865-428-8050
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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336 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 336: English reviews
Bryson City, North Carolina
1 review
4 of 5 bubbles Reviewed 1 week ago via mobile

Always great food. This is my second time being there. They could turn on the air conditioning. It was a little warm.

Thank Tammy B
Kodak, Tennessee
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 17 January 2017

We have eaten here 3-4 times and found the food to be only average. It also could use a little maintenance inside. We are still looking for a real Italian restaurant in the area.

Thank Fred G
Springfield, Massachusetts
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2017 via mobile

Usually a restaurant can't do it both- or be able to have great dinner AND great dessert. Well this place does. The pizza is top quality- thick crust, fresh ingredients & just perfect to fill you up. But then comes dessert time- and seriously the cheesecake menu is unbelievable. Especially the baklava cheesecake. It's hard to combine both dessert items... More 

Thank SpringfieldMAgirl
Indianapolis, Indiana
Level Contributor
274 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

First and foremost I hate that I cannot remember our servers name as she was fantastic. She was the young one from Ukraine. She treated us with excellent care! I think the pizza in Clearwater is a bit better but this one was very good as well. This location does complimentary breadsticks which is unheard of in most places. We... More 

1 Thank adam b
Chancellor, Alabama
Level Contributor
35 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

We vacationed in pigeon forge and was told about this place by a relative. Certainly worth the price, which was very reasonable, compared to other restaurants in the area. My wife and I had a half and half pizza, which was very good. Son had bacon cheeseburger which he said was very good. Service was excellent. Would definitely be one... More 

Thank Charles D
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 December 2016 via mobile

Saw this restaurants flyer at another business today. So glad we gave it a try. Service was perfect. Food was out super fast. Chicken parm, calorie, and strombolis were awesome!

Thank Thomas B
Loma Linda, California
Level Contributor
81 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 December 2016 via mobile

Not authentic but the pizza was well-priced and very tasty. The pasta was not so good and manicotti was overly cheesy. Service was very good and servings were well-proportioned:

Thank msdebra007
SeviervilleGondolier, Manager at Gondolier Italian Restaurant, responded to this review

We appreciate you taking the time to write a review! Both positive and negative reviews are important, as they help us to improve our customers' dining experience. Thank you for your kind words about our tasty pizza, service, and portions. We aim to please!! Our pizza is hand made every day in house, as well as everything else on our... More 

Franklin, NC
Level Contributor
315 reviews
258 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 27 December 2016

We randomly stopped in while driving up to check on our place following the mass fires. We were really pleased to see they were offering a percentage of sales back to local fire fighters and the food couldn't have been any better. The server we had was still working, despite her loss, and was kind and caring. This was a... More 

Thank CoachJTL
SeviervilleGondolier, Manager at Gondolier Italian Restaurant, responded to this review

Thank you so much for taking the time to write such a kind review. We appreciate it! Happy Holidays!! More 

Freeburg, Illinois
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 26 December 2016 via mobile

Went on a Monday night with a party of 10. Was told "sit down and we will get to you". After waiting for at least 25 minutes and Understanding that it may be difficult to get a table for ten, we offered to split up into the 3 open booths all together. Was told that the waitress for that area... More 

Thank Laurie S
SeviervilleGondolier, Manager at Gondolier Italian Restaurant, responded to this review

Dear Laurie S., Thank you for your prompt review, as I was there last night when this unfortunate incident occurred. We are so sorry for your wait time. Being that this is one of the busiest weeks in Sevier County, sometimes wait times in local restaurants can average between 1-2 hours. However, we try never to exceed 20 minutes and... More 

Beverly Hills, California
Level Contributor
93 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

We visited in early December with our 15 year old and 2 1/2 year old sons and the food was obviously freshly prepared, the service was swift and kind and the atmosphere strives to represent Italian fare, however the Greek spirit and typical hospitality is quite sweet, knowing the owners are Greeks. I am Eastern European and caught that right... More 

1 Thank HospitalityPros
SeviervilleGondolier, Manager at Gondolier Italian Restaurant, responded to this review

Thank you for your review! We appreciate your patronage! Happy holidays! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$5 - US$10
Italian, Pizza
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Reservations, Wheelchair Accessible
Good for
Special Occasion Dining, Kids, Local cuisine, Child-friendly, Cheap Eats, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 964 Dolly Parton Pkwy, Sevierville, TN 37862-3707
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-428-8050

Questions & Answers

Questions? Get answers from Gondolier Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?