We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

O'Charley's

££ - £££
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
820 Expo Dr, Smyrna, TN 37167-5699
+1 615-220-1772
Website
Today
11:00 - 22:00
Closed now
All hours
Hours:
Sun 10:00 - 22:00
Mon - Thu 11:00 - 22:00
Fri 11:00 - 23:00
Sat 10:00 - 23:00
More Info
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 91: English reviews
Smyrna, Tennessee
Level Contributor
73 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Went to this restaurant twice within three weeks. Both times we had to wait an unreasonable amount of time before our server came to our table . The first time when she came told us she just walked in and was told that she had a table and seemed mad about it the entire time. I thought ok one bad... More 

Helpful?
Thank tnvol1964
Nashville, Tennessee
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 27 October 2016 via mobile

First I'll mention my server so I don't forget. Caley was a delight, very attentive and friendly - seems to love what she does. I chose this place to change it up, I wanted a steak and Caesar salad and that's what I got. My Louisiana Cajun steak was prepared perfectly, served tight off grill. Excellent cut of meat, flavorful... More 

Helpful?
Thank JasonG-BNA
Knoxville, Tennessee
Level Contributor
263 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 11 October 2016

Very good service and friendly staff. Food was quick and delicious. The entrance can be a little tricky to get into so just pay attention and you will get to it. (It will be worth it). Check this one out!!

Helpful?
Thank wade c
Level Contributor
126 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 10 October 2016 via mobile

The food is usually ok just need more servers on the weekends and on free pie Wednesday. Service has really been horrible lately and lack of compassion comes with it

Helpful?
Thank Chris F
Grand Rapids, Michigan
Level Contributor
779 reviews
363 restaurant reviews
common_n_restaurant_reviews_1bd8 208 helpful votes
1 of 5 bubbles Reviewed 6 October 2016

The O'Charley's in our neighborhood got so bad it closed and reopened a couple months later under a local name. We thought maybe this one would be back to their old standards......nope.....guess it's the whole chain. I tried prime rib....incredible bad cut, tough, slapped on table, waiter had an attitude.....really bad experience that was not made up by the yeast... More 

Helpful?
Thank RickMIusa
Rock Spring, Georgia
Level Contributor
11 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 2 September 2016

I always have dinner here when I travel to Smyrna for my job once a month. I enjoy the baby back ribs, chicken tenders, chicken pot pie, loaded baked potato, and hamburgers.

Helpful?
Thank rachmoore214
Nashville, Tennessee
Level Contributor
444 reviews
316 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 30 August 2016

We arrived with a party of 9 and were seated right away. BIG improvement from the last visit. The food was fair this time. the potato soup was overly salty and my house salad was mostly croutons. It was a mixed reaction from the group on the food quality.

Helpful?
Thank WJB12311
Gatineau, Canada
Level Contributor
192 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 137 helpful votes
3 of 5 bubbles Reviewed 22 August 2016

Visited O'Charley's in Smyrna, TN on a Sunday morning. We were there for Sunday Brunch. A little disappointing to say the least. My eggs Benedict were very plain on the plate, no fruit, no decorations and they included a slice of tomato under the egg -far from required and alters the taste. To me, eggs Benedict are a classic and... More 

Helpful?
Thank GerryPhilippe
Lawrenceville, Georgia
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 20 August 2016

We have O'Charley's in our home area but have never eaten at one. On a recent long car drive, stopped for the night, and this one was next to our motel. Friday night, crowded, poor service. Slow to get food, and slow to clean the table. I ordered club sandwich; bread was soggy. Pecan Pie for dessert was ice cold.

Helpful?
Thank Jim B
Smyrna, Tennessee
Level Contributor
297 reviews
260 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed 18 August 2016

It wasn’t necessarily bad – as a matter of fact my dish, Tuscan Chicken was really good. Took quite a while to order and receive our food. Wife is trying to eat healthier, somewhat gluten free, but there weren’t many choices. She ordered steak with a baked potato and baby green beans. We waited about 20 minutes after ordering. Server... More 

Helpful?
Thank room121

Travellers who viewed O'Charley's also viewed

 

Been to O'Charley's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Serves Alcohol, Full Bar, Highchairs Available, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
10:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
10:00 - 23:00
Location and Contact Information
  • Address: 820 Expo Dr, Smyrna, TN 37167-5699
  • Location: United States  >  Tennessee (TN)  >  Smyrna
  • Phone Number: +1 615-220-1772

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?