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820 Expo Dr, Smyrna, TN 37167-5699
+1 615-220-1772
10:00 - 22:00
Open now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:00 - 22:00
Fri 11:00 - 23:00
Sat 10:00 - 23:00
More Info
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97 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 96: English reviews
Smyrna, Tennessee
Level Contributor
284 reviews
196 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

We stopped here for some desert. The service was very friendly and the pie was delicious. We also had coffee and hot tea, both were good. This is a better-than-average O'Charley's restaurant.

Thank Ken H
Dayton, Ohio, United States
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We stopped here for lunch and had a great meal! Our server was on it. He had drinks refilled in a flash and the food was awesome! Went back for some drinks at the bar and our bartender(Michael) was super!

Thank Laura R
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

We decided to eat for my wife's 41st birthday, the wait to be seated was about 15 minutes we were a party of 6,4 adults and 2 children. The wait staff was excellent, my mother-in-law odered chopped steak arrived under cooked,my wife ordered the Louisiana sirloin which also arrived under cooked,they both ordered well done and received medium rare,when my... More 

Thank Wcje
Blue Springs, Missouri
Level Contributor
48 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 29 December 2016 via mobile

This restaurant was within easy walking distance of our hotel so we were very happy about the convenience. We waited several minutes after we were seated and finally flagged down a manager who got us a server. She was adorable and apologized profusely for not coming earlier but no one told her we were there. Service was very slow. Manager... More 

Thank Jo-Ann G
Pataskala, Ohio
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 6 December 2016 via mobile

Restaurant within walking distance. 4p.m. so we just split a large appetizer. Which was so plentiful, it was our dinner. Server was a perky polite young lady. After creeping through Chattanooga (45 min for 12 miles) the quick service was GREAT.

Thank Teresa W
Smyrna, Tennessee
Level Contributor
74 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 4 November 2016 via mobile

Went to this restaurant twice within three weeks. Both times we had to wait an unreasonable amount of time before our server came to our table . The first time when she came told us she just walked in and was told that she had a table and seemed mad about it the entire time. I thought ok one bad... More 

Thank tnvol1964
Nashville, Tennessee
Level Contributor
8 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 27 October 2016 via mobile

First I'll mention my server so I don't forget. Caley was a delight, very attentive and friendly - seems to love what she does. I chose this place to change it up, I wanted a steak and Caesar salad and that's what I got. My Louisiana Cajun steak was prepared perfectly, served tight off grill. Excellent cut of meat, flavorful... More 

Thank JasonG-BNA
Knoxville, Tennessee
Level Contributor
264 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 11 October 2016

Very good service and friendly staff. Food was quick and delicious. The entrance can be a little tricky to get into so just pay attention and you will get to it. (It will be worth it). Check this one out!!

Thank wade c
Level Contributor
126 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 10 October 2016 via mobile

The food is usually ok just need more servers on the weekends and on free pie Wednesday. Service has really been horrible lately and lack of compassion comes with it

Thank Chris F
Grand Rapids, Michigan
Level Contributor
1,075 reviews
518 restaurant reviews
common_n_restaurant_reviews_1bd8 256 helpful votes
1 of 5 bubbles Reviewed 6 October 2016

The O'Charley's in our neighborhood got so bad it closed and reopened a couple months later under a local name. We thought maybe this one would be back to their old standards......nope.....guess it's the whole chain. I tried prime rib....incredible bad cut, tough, slapped on table, waiter had an attitude.....really bad experience that was not made up by the yeast... More 

Thank RickMIusa

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Full Bar, Serves Alcohol
Good for
Child-friendly, Kids
Open Hours
10:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
10:00 - 23:00
Location and Contact Information
  • Address: 820 Expo Dr, Smyrna, TN 37167-5699
  • Location: United States  >  Tennessee (TN)  >  Smyrna
  • Phone Number: +1 615-220-1772

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?