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Pyramid Restaurant & Bar

#173 of 2,972 Restaurants in Dallas
Certificate of Excellence
££££
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1717 N Akard St, Dallas, TX 75201-2301 (Ross Avenue)
+1 214-720-5249
Today
06:30 - 14:00
Open now
See all hours
Hours:
Mon - Fri 06:30 - 14:00
Tue - Sat 18:00 - 22:00
Sat - Sun 07:00 - 14:00
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154 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Sault Ste. Marie, Ontario
Level Contributor
335 reviews
174 restaurant reviews
common_n_restaurant_reviews_1bd8 243 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

We only had breakfast here for 3 mornings when we stayed at the Fairmont Dallas. They didn't have the buffet, so we ordered off the menu and tried to mix it up every day. Food was very good, other than the last day - I had the pancakes and they were just ok. Certainly nothing great. But 5 of the... More 

Helpful?
Thank MSkinner
Pyramid R, Manager at Pyramid Restaurant & Bar, responded to this review

Thank you so much for your review. We're so glad you enjoyed your meals at the Pyramid. The Banana Bread French Toast is new on the menu and so far it is a hit! We look forward to having you dine with us again in the future! More 

Level Contributor
28 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Our tradition is to get dressed up and to go downtown for Christmas Night Dinner. The restaurant we have been to the past five years is being renovated and they recommend the Pyramid Restaurant. We remember the Pyramid Room to be gracious and elegant. The Fairmont Lobby was festive and the Pyramid Restaurant was also decorated for the holidays. We... More 

Helpful?
Thank Cyclist08
Jonathan B, General Manager at Pyramid Restaurant & Bar, responded to this review

6. Thank you for taking the time to share your feedback. I am very sorry to hear that we missed the mark in a number of areas during your Christmas Dinner. I assure you this is not the norm. We strive for nothing less than the highest service levels at Pyramid and the Fairmont Dallas. I am happy that you... More 

Schmitten, Schweiz
Level Contributor
50 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

We went there on Christmas Eve and enjoyed a very tasty menu. We loved everything from the amuse-bouche to the dessert buffet. Service was attentive and neither too quick nor too slow. The only thing that struck me as negative was the price of $20 for the house water.

Helpful?
Thank Windenburg
Pyramid R, Manager at Pyramid Restaurant & Bar, responded to this review

Thank you so much for joining us on Christmas Eve. We are so pleased to hear that you enjoyed the food and the service. We hope you'll consider us again for your next special occasion - or any time for that matter! More 

Dallas TX
Level Contributor
242 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 25 November 2016

We had friends invite us for Thanksgiving so nobody had to cook. We each ordered something different. The presentations looked great but you could play hockey with the items on the plate. BIG plates - little food. Had to go to Denny's to get something to fill the empty spot.

Helpful?
Thank DonJancauskas
San Antonio, Texas
Level Contributor
154 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 8 November 2016

We went as a big group for Saturday brunch. Servers were a bit slow with coffee and OJ but both were flavorful. Lots and lots of fresh fruits and breads/pastries. Hot buffet was a bit lacking for me. Scrambled eggs overscrambled so they were tiny pieces and it was a bit of a letdown for carnivores...only bacon. The biggest letdown... More 

Helpful?
Thank 2texanstraveling
Pyramid R, Manager at Pyramid Restaurant & Bar, responded to this review

Thank you for your honest feedback. We have addressed the service issues with our staff and will consider more options for the brunch buffet in the future. Thank you for joining us. More 

London, United Kingdom
Level Contributor
101 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 14 October 2016

There is an air of impatience in the waiters and the servers. Get your order in, get you order out, clean the table, no matter that some still eat. We had steaks and they were great, the fries were thin and crispy, and the vegetables were innovative, fresh and colorful. All a bit inpersonal for my taste, but really not... More 

Helpful?
1 Thank akripa
Pyramid R, Manager at Pyramid Restaurant & Bar, responded to this review

Thank you for your honest feedback. We're sorry that you felt rushed, that is not our intent at all! We're pleased to hear that you enjoyed the food and we look forward to serving you again in the future! More 

Minneapolis, Minnesota
Level Contributor
87 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 7 October 2016

I had breakfast and dinner in my room from Pyramid and both were fantastic. The room service was delivered warm with a friendly touch and was removed promptly when I called. Breakfast was very nice with great service. Doesn't feel like a hotel restaurant!

Helpful?
Thank MNTravelsTH
Jonathan B, General Manager at Pyramid Restaurant & Bar, responded to this review

Thank you so much for your tripadvisor feedback! We aim to provide only the highest quality food and beverage offerings. Additionally, our guest service is our competitive edge. We hope to see you at the Pyramid again very soon! Thanks again! More 

Houston, Texas
Level Contributor
138 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 3 October 2016

I had 2 lunches and a breakfast buffet. Nothing stood out, however everything was good. If you are staying in the hotel and are looking for a place to eat without leaving, it is the place to go and you will not be disappointed.

Helpful?
Thank 688DavidR688
Jonathan B, Manager at Pyramid Restaurant & Bar, responded to this review

Thanks so much for your post on tripadvisor! We genuinely appreciate all feedback! It is the key to our ability to grow, and continue to perfect our food and beverage product! We hope to see you again soon! More 

Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 October 2016

The food and staff at this restaurant are exceptional. I received a genuine welcome when I arrived and felt spoilt all the way through my dining experience. My waiter Gustavo was outstanding along with the Maitre d/Sommelier, very sorry your name escapes me, as were the others and I wish to pass on my thanks to all the staff.

Helpful?
1 Thank Martin F
Jonathan B, General Manager at Pyramid Restaurant & Bar, responded to this review

Thanks so much for your excellent feedback on tripadvisor! We strive for greatness with all of our food and beverage offerings. Our guest service is also our number one priority! I will be sure to share your comments with Gustavo, who is as you described- outstanding! I will humbly take credit for the unnamed "Maitre d/Sommelier nod! It is feedback... More 

Tulsa, Oklahoma
Level Contributor
182 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 25 September 2016 via mobile

We had big expectations but found a rather mundane, ordinary restaurant. The place is pretty, but why does it exist other than to serve as a hotel restaurant. 35 years ago, the Pyramid Room was a special place with cutting edge formality. Today's Pyramid restaurant is s place to eat, not much more.

Helpful?
Thank riokc1800
Jonathan B, General Manager at Pyramid Restaurant & Bar, responded to this review

We do appreciate your feedback on tripadvisor. I would like to extend my apologies for not exceeding your expectations. I assure you we are doing our best to return the Pyramid to its former glory! We hope you will come back in the near future, and give us another chance to remind you of what you loved about this restaurant... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$25 - US$80
Cuisine
American
Meals
Brunch, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Parking Available, Validated Parking
Dining Style
Casual Elegant
Good for
Business meetings, Groups, Special Occasion Dining, Bar Scene
Open Hours
Sunday
07:00 - 14:00
Monday
06:30 - 14:00
Tuesday
06:30 - 14:00
18:00 - 22:00
Wednesday
06:30 - 14:00
18:00 - 22:00
Thursday
06:30 - 14:00
18:00 - 22:00
Friday
06:30 - 14:00
18:00 - 22:00
Saturday
18:00 - 22:00
07:00 - 14:00
Location and Contact Information
  • Address: 1717 N Akard St, Dallas, TX 75201-2301
    (Ross Avenue)
  • Location: United States  >  Texas (TX)  >  Dallas
  • Phone Number: +1 214-720-5249

Questions & Answers

Questions? Get answers from Pyramid Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?