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The Cheesecake Factory

2601 Preston Rd, Ste 2219, Frisco, TX 75034-9468
+1 972-731-7799
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Overview
  • Excellent45%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (108 reviews)
“shrimp scampi” (4 reviews)
“lettuce wraps” (3 reviews)
Open Now
Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2601 Preston Rd, Ste 2219, Frisco, TX 75034-9468
All Details
Write a ReviewReviews (323)
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1 - 10 of 309 reviews

Reviewed 4 days ago

We took our two grandsons for a going away dinner. Luckily, my wife and I shared a chinese salad which was very, very ample for two people. When asked, we were told we would have to split the salad ourselves which was not a problem....More

Thank clinton3004
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you for your feedback and we're glad that you enjoyed your salad. Next time, if you are unhappy with where you are seated, please let our managers know so we can do our best to make it right while you are still dining with...More

Reviewed 6 days ago

You know when you dine here you will not be disappointed with your menu choice & the choices are very extensive. Anywhere in the US we have found Cheescake Factory to have meals you’ll enjoy including a fabulous Happy Hour menu if you just want...More

Thank Carole P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

Thank you for your review, Carole. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

Reviewed 3 weeks ago via mobile

Wife, daughter and granddaughter love this place. Sat outside it was a little warm but ok. Food is always great here. Service was good very attentive waiter. Definitely recommend. Didn’t have to wait for table even though it was busy.

Thank dianagile
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your dining experience and we look forward to your next visit!

Reviewed 4 weeks ago

5/11/2018 Visit This location is inside the Stonebriar Mall. The wait was not that long about 15 minutes.I noticed there was still food on the floor of our table. The trash in the restroom was overflowing. I ask for a manager and the first young...More

Thank bacrowe
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Bacrowe, We are so sorry for this experience with us! Our staff should be making sure the restroom is thoroughly clean throughout the day. We will be sure to address this with them and hope you can give us another chance. Thank you for...More

Reviewed 11 May 2018 via mobile

Great food with a great variety! The cheesecakes are AMAZING!! The server we had was ok. The food portions are big enough to share.

Thank Suzie623
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 29 April 2018

A great food experience. Beautiful presentations! Ambiance par excellence. Deserts are scrumptious. A wonderful place to dine for special occasion. My wife & I find "Cheesecake Factory" one of favorites. "You won't be disappointed!

Thank Michael M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 May 2018

Hi Michael, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 6 April 2018

Cheesecake Factory was my granddaughter's favorite restaurant, so where we went for her birthday. The food was delicious, service was attentive and the extensive selection, all of which is very well prepared, makes this an outstanding choice of restaurant.

Thank Jack A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 April 2018

Thank you for your review, Jack. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

Reviewed 4 April 2018

Centrally located in Frisco in a mall complex. Coming from the Midwest, we felt blessed to be able to eat on the patio in early April. Nice set up inside with a large bar and TVs. Lots of people were watching March Madness games. Great...More

Thank Sun_Fun-Mom1908
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 April 2018

Thanks for your review, Sun_fun-mom1908! We're glad to hear that our team provided such great service during this visit. We hope to see you back soon!

Reviewed 1 April 2018 via mobile

We love Cheesecske Factory. The food is always served at the correct temperature and presentation is well done. We’ve never had a bad meal, a variety of selections and prices.

Thank Pamela A W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 April 2018

We're so glad to hear you enjoyed your meal, Pamela W! Thanks for the kind review and we hope to see you again soon.

Reviewed 28 March 2018

Cheesecake Factory is the same no matter what location. They do have a new menu which is excellent. The staff during lunch was wonderful, quick and very polite.

Thank Atlfalcoholics
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 March 2018

Thank you for your review, Atlfalcoholics. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

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Ask a question
Questions & Answers
Edward S
20 April 2017|
AnswerShow all 3 answers
Response from lardog04 | Reviewed this property |
Sorry I didn't notice vegan options however Cheesecake factory has over 189 menu items for a huge variety. I remember they did offer vegan, gluten free and low calorie options just don't remember.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
00:00 - 00:30
11:00 - 00:30
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 2601 Preston Rd, Ste 2219, Frisco, TX 75034-9468
  • Location: United States  >  Texas (TX)  >  Frisco
  • Phone Number: +1 972-731-7799
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