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The Loft Restaurant

££ - £££
Bar, Pub
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1001 W Royal Ln, NYLO Dallas / Las Colinas, Irving, TX 75039-4127
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19 Reviews from our TripAdvisor Community

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Showing 18: English reviews
irving, tx
1 review
3 of 5 bubbles Reviewed 2 weeks ago

There was a hostess desk upon entering but there was no one there. There was another couple ahead of us standing at the hostess desk, I had to go up to the bar and ask an employee if we sit ourselves or someone will seat us, it is seat yourself. Our waitress never came back to refill our water so... More 

Helpful?
Thank kevingreese
Irving, Texas
1 review
2 of 5 bubbles Reviewed 30 January 2017

We had a reservation but we came in really late. However the restaurant was almost empty. The hostess however was rude, and wouldn't take my printed groupon. She said it had to be on phone. The server took forever, and when we were ready to leave I had to hunt him down to get our bill. He was eating. I... More 

Helpful?
Thank zanazaz
A TripAdvisor Member
2 of 5 bubbles Reviewed 20 January 2017 via mobile

ive visited here several times over the years, it used to be my local hangout, but about 2-3 years ago service started getting terrible. i'm back for the first time in over a year and it's still terrible. my expectations were already low, it's just disappointing that things haven't improved in the restaurant / bar.

Helpful?
Thank A TripAdvisor Member
Bengaluru, India
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 30 May 2016

Restaurants staffs were very friendly and cooperative. One instance when the restaurant was about to close and Manager helped to arrange some food during late hours. All were professionally equipped and knows what is the priority for the guests.

Helpful?
Thank rprakash07
Atlanta, Georgia
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 20 August 2015

Decent breakfast buffet. Nice service from all the waiters I encountered. Grabbed food to go each morning, they were very accommodating and quick. I loved the diced potatoes, oh my goodness, made the powder eggs seem not so bad. One morning there was a guy making fresh omelets, that was the best morning.

Helpful?
Thank Nikki T
Austin, Texas
Level Contributor
97 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 4 August 2015

After many weeks of staying at the NYLO, The Loft became my second home. The evening staff is consistent and attentive despite how busy the place gets. During the week, every night is busy, not a dull minute. The food is solid, and the sushi chef is accommodating - ask when the fish is delivered, he won't hesitate to tell... More 

Helpful?
Thank JenRaVo
Tulsa, Oklahoma
Level Contributor
117 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 7 July 2015

While I just had a burger, I do have to say it was excellent and I enjoyed my time at the Loft Restaurant. The beer selection could use a little help, but other than that the experience was good. Of course, being in a hotel you are going to pay a little more, but I do not feel as though... More 

Helpful?
Thank ChrisS817
Dallas, Texas
2 reviews
1 of 5 bubbles Reviewed 31 March 2015

good customer service skill does not exist with the wait staff... Tammy were the only one that gave good service

Helpful?
Thank Kes O
Taunton, United Kingdom
Level Contributor
258 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 26 March 2015

I had breakfast here and dinner once during my weeks visit to Dallas. Breakfast was fresh and well presented. There was plenty of choice and I thought it was good value overall

Helpful?
Thank Chris L
Fort Worth, Texas
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 5 November 2014

They have a great brisket hamburger and the crab cakes are excellent. You can actually have a conversation and hear each other while eating

Helpful?
Thank Glenn Beau J

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, Pub
Meals
Breakfast, Dinner
Restaurant features
Reservations, Seating, Waitstaff
Location and Contact Information
  • Address: 1001 W Royal Ln, NYLO Dallas / Las Colinas, Irving, TX 75039-4127
  • Location: United States  >  Texas (TX)  >  Irving
  • This restaurant is at NYLO Irving / Las Colinas

Questions & Answers

Questions? Get answers from The Loft Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?