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12305 Jefferson Davis Hwy, Chester, VA 23831-2341
+1 804-751-2580
11:00 - 23:00
Closed now
See all hours
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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11 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 10: English reviews
Richmond, Virginia
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 2 October 2016 via mobile

My husband, friends and I have visited this Chili's a few times over the past month. The food has been very good, the atmosphere okay, but extremely poor service. The servers, hostess and bartenders do not work as a team so being served in a timely or friendly manner is lacking. Considering they seem to be understaffed as well, initial... More 

Thank PamG512
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 13 July 2016 via mobile

First waiter was friendly, ordered Pick 3 fajitas Cadillac style. I never did get rice or beans. Asked 2 different employees, they went to check on it never heard back. My wife had to remind them twice for her mashed potatoes, finally got them when she was almost done eating. Food was just alright. Probably won't be back.

Thank John B
The Villages, Florida
Level Contributor
114 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 23 June 2016 via mobile

Well pleasant surprise. Seated quickly, waitress attentive. Asked about Chillis seasoning on steak and Chef sent out some French fries and a small container of the seasoning to try! I had the 6oz sirloin with the Dressing and my medium was Cooked perfectly. Had corn on The cob with it, sweet And good, and French fries. My daughter had The... More 

Thank Brenda B
Richmond, Virginia
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 15 June 2016

Excellent food everytime! Generous on the food portions and always fresh! Salad was very fresh!! Will frequent!

Thank S C
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 May 2016

Server was very friendly and the ribs were excellent .Never had to ask for more drink she was always right there . Very attentive to our needs.

Thank Ron H
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 April 2016

ordered Fish tacos that were uneatable. They were nice about taken them back. We ordered flat bread pizza and this was okay. not likely to return.

Thank joe s
Colonial Heights, Virginia, United States
Level Contributor
113 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 18 March 2015

Not a real big fan of Chili's but food was good. A bit loud during dinner. Service was friendly and it is a hit and miss with food delivery to your table.

Thank Smiley T
Dallas, Texas
Level Contributor
149 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 30 September 2014

Ordered Online ToGo. When I showed up the guy started coming to the car. I like to go in and went to pay. As I checked my order found it incomplete. Salad had no dressing. Needed ranch for the chicken fingers. And was completely missing the drink. The guy was nice enough and apologetic. The meal was good. But it... More 

Thank bstrvl55711
Level Contributor
284 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 139 helpful votes
1 of 5 bubbles Reviewed 27 May 2014

After repeated bad visits to this restaurant, I have to post a review. This was one of my favorite places to grab Saturday lunch until the last year. I don't know what happened, but the food and service at this Chili's has become horrible. My wife and I went here for lunch on Saturday and experienced a lot of bad... More 

1 Thank Janet_and_Jerry
Smithfield, VA
Level Contributor
210 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

I do not generally review chain restaurants. We pretty much all know what to expect ... unless their is some absolutely awful experience. They will be crowded, noisy, etc. The Chili's in Chester was indeed crowded. However, we arrived at about 6:45 PM and luckily got seated right away. Those who followed were not quite so lucky. After a long... More 

Thank Big-Deeee

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Mexican, American
Restaurant features
Open Hours
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 12305 Jefferson Davis Hwy, Chester, VA 23831-2341
  • Location: United States  >  Virginia (VA)  >  Chester
  • Phone Number: +1 804-751-2580

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?