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Five Guys

12515 Jefferson Ave, Suite 220, Newport News, VA 23602-4386
+1 757-988-3960
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  • Excellent34%
  • Very good38%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“cheeseburger” (4 reviews)
“fries” (25 reviews)
Open Now
All hours
American, Fast food
12515 Jefferson Ave, Suite 220, Newport News, VA 23602-4386
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Reviews (44)
Traveller rating
Traveller type
Time of year

1 - 10 of 44 reviews

Reviewed 18 February 2017

I have eaten at other Five Guys and they were all good. This one was horrible. i had to throw the hamburger away. I have been trying to get my husband to go there and finally he did and it was the worse hamburger we...More

Thank raswan
Reviewed 18 August 2016 via mobile

Prices are a bit high. Fast service. Friendly staff. Love the malt vinegar on their fries. Veggie sandwich is great with cheese.......Visited again. Decided to try their grilled cheese this visit and added pickles. It's delicious!!! You've gotta try it......Visited again. Their burgers are amazing....More

Thank Emily S
Reviewed 15 July 2016 via mobile

Build your burgers with 1 or 2 patties and put whatever ingredients on it that you want, a lot to choose from for toppings. They have a drink station set up in the corner, so drink all you want. An order of fries will feed...More

Thank Michael K
Reviewed 12 July 2016

I've tried two different locations now and really DO NOT see the hype, nor taste the awesomeness that everyone else raves about. I didn't order anything fancy ... a little burger with cheese and bacon. For almost $8 (and that was just for a burger),...More

Thank FieryLilRedhead
Reviewed 26 May 2016

Have eaten at others but THIS ONE gives you LOTS of fries like they used to when they opened in Fairfax, VA

Thank Gina M
Reviewed 9 May 2016

everyone loves 5 Guys! this franchise has a super friendly staff that go out of their way to be helpful.

Thank betsykk2
Reviewed 14 March 2016

My husband & I decided to try Five Guys. We both had the little cheeseburger, split an order of regular fries, and each had a regular drink. It came to $23 which seems a little pricey. All the hamburger toppings are complimentary and they have...More

Thank KRB21
Reviewed 7 March 2016 via mobile

My first visit to 5guys. Won't be the last Decent cheeseburgers and I like the 'loading choices' but the chips are superb ... Real English chips (and they sell vinegar with them ) Home from home for this English guy !!! I'll b back

Thank Stuart D
Reviewed 5 March 2016

5 out of 5 just for the fries! Cheeseburger was delicious, but the fries were the best! Please eat them the same day, or share with friends. Reheating doesn't do them justice.

Thank Tanay R
Reviewed 29 January 2016

I have been twice and it is good. It is better than your standard chain and I did think the fries were better as well. I will go back but I feel the prices are a little higher than most. But the burger is better...More

Thank LouMacnabb
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 12515 Jefferson Ave, Suite 220, Newport News, VA 23602-4386
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-988-3960
  • E-mail