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Cold Stone Creamery

550 Oyster Point Rd, Newport News, VA 23602-6013
+1 757-269-0550
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  • Excellent51%
  • Very good12%
  • Average25%
  • Poor12%
  • Terrible0%
13 May 2016
“Used to....”
20 Dec 2015
“Delectable Dessert”
Closed Now
All hours
550 Oyster Point Rd, Newport News, VA 23602-6013
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Reviews (8)
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Reviewed 13 May 2016 via mobile

I used to love this place it used to be so professional and great service now they throw together the ice cream at times and if you do go in the evening you might as well plan to be there for a while I've never...More

Thank Ms Y
Reviewed 20 December 2015

We stopped by Cold Stone for dessert after dinner and shopping. The service was good, and our portions were mroe than ample.

Thank DonT558
Reviewed 8 October 2015 via mobile

We were from out of town and my son wanted ice cream. We stopped in and the people that worked there were so nice and respectful. They actually brought tears to my eyes because they were so nice to my son. Their portions were very...More

Thank 02Sher
Reviewed 18 August 2015

Ice cream was on point and heavenly. SC mixed by ice cream just right. I always get sweet cream, pecans, and caramel. It was great!

Thank myishap
Reviewed 3 August 2015 via mobile

Do not come here at night!!! It turns into very poor customer service. The employees behave as if they're in a high school setting hanging out with friends. They play around, they dance around the store, and don't take orders until they feel like it....More

1  Thank Serina D
Reviewed 6 July 2015

We ordered 6 items for the 7 of us. We got honest opinions when we asked about various flavor combinations. They were patient with us as we each deliberated over what flavors to get. They gave the 7th of us a free small serving because...More

1  Thank Jessica G
Reviewed 14 November 2014

I had a guest here and took him there for ice cream and it was a huge hit with him!!! We will be going back the next time he is in town!!!

1  Thank Donna M
Reviewed 2 June 2014

This was my first visit to this Cold Stone location and I was very disappointed. The ice cream was good, but I had to throw the cone away as it was as hard as a rock. The floors had trash on them and the trashcan...More

1  Thank Korky62
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Restaurant Details

Rating summary
  • Food
  • Value
Open Hours
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 550 Oyster Point Rd, Newport News, VA 23602-6013
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-269-0550
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