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Red Robin Gourmet Burgers

Certificate of Excellence
££ - £££
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12300 Jefferson Ave, Newport News, VA 23602-6900
+1 757-882-8959
Today
11:00 - 22:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Chesapeake, Virginia
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

I like red robin burgers, but their pitch to give you bottomless fries always falls flat. You have to asknforntge fries and that only works if their not super busy and your waitress is trackable. When my burger arrived, it was not well done like i requested and the fries were warm. We had to request some more fries, and... More 

Helpful?
Thank 1LiviPappy
NYC
Level Contributor
239 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Very busy when we were there but only waited 10 minutes for a table. Waitress was quick and friendly but we did have to wait for our food. Very noisy too

Helpful?
Thank TonyTTA
Newport News, Virginia
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

I went to this restaurant after a shopping trip at the mall that it is walking distance from the restaurant.close to. The presence of the mall close to the the restaurant is a big plus in my book. I ordered a classic burger and it tasted pretty good. My only disappointment was it did not look anything like the picture.... More 

Helpful?
Thank evanspeggy
Hampton, Virginia
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 December 2016

Red Robin has some great burgers, if that is what you desire. Was seated in the Bar area and even though waitress was good, just always seems to be a little be slower (I'd recommend sitting in the dining area). Dinner was very good has the Whisky River BBQ Burger. There are bottomless fries (Regular or Sweet Potato) so if... More 

Helpful?
Thank endoland
Newport News, Virginia
Level Contributor
29 reviews
28 restaurant reviews
5 of 5 bubbles Reviewed 5 November 2016

My husband and I will go in here have a couple of burgers and beer get some highlights on the game and then go walk the mall.

Helpful?
Thank CC2U
Hampton, Virginia
Level Contributor
9 reviews
5 of 5 bubbles Reviewed 25 October 2016

This restaurant has a variety of burgers and several bottomless. Great appetizers, the new fried pickles were awesome.

Helpful?
Thank Dawhitz1
Newport News, VA
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 October 2016

I have yet to be disappointed by a burger here. I have my one go to burger, but have tried a few others and they are all good. They have a reward card so you can collect towards free food, which is always great. We normally make the trip at lunch and it isnt too busy, but they have a... More 

Helpful?
Thank menmike1224
Yorktown, Virginia
Level Contributor
46 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

They are big on making sure you are happy. Plenty of refills. Our server and his boss were definitely customer centric. Friendly, helpful but didn't hover. Our food was good, they got it all right. We all had burgers (of course) and enjoyed the conversation. Downfall? The floors are very dirty in this restaurant. You can look at the carpet... More 

Helpful?
Thank Jennlynnmen
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 11 October 2016

went with my husband to try somthing new. The food was amazing, not greasy but well done. It was a very busy day Saturday around 1ish. The waters were very busy and the manager came out and wiped down our table....! To see a MANAGER work just like the ladies were doing instead of just over seeing was a breath... More 

Helpful?
Thank B R
Pontotoc, Mississippi
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

Great food especially the hamburgers. The atmosphere is great also, everything we ordered we were well please with. The service was great.

Helpful?
Thank PLaney2

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Full Bar, Serves Alcohol
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 12300 Jefferson Ave, Newport News, VA 23602-6900
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-882-8959

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?