We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Robin Gourmet Burgers

Certificate of Excellence
££ - £££
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
12300 Jefferson Ave, Newport News, VA 23602-6900
+1 757-882-8959
11:00 - 22:00
Closed now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
Add Photo Write a Review

93 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 93: English reviews
Newport News, Virginia
Level Contributor
26 reviews
25 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago

My husband and I will go in here have a couple of burgers and beer get some highlights on the game and then go walk the mall.

Thank CC2U
Hampton, Virginia
Level Contributor
9 reviews
5 of 5 bubbles Reviewed 25 October 2016

This restaurant has a variety of burgers and several bottomless. Great appetizers, the new fried pickles were awesome.

Thank Dawhitz1
Newport News, VA
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 October 2016

I have yet to be disappointed by a burger here. I have my one go to burger, but have tried a few others and they are all good. They have a reward card so you can collect towards free food, which is always great. We normally make the trip at lunch and it isnt too busy, but they have a... More 

Thank menmike1224
Yorktown, Virginia
Level Contributor
46 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

They are big on making sure you are happy. Plenty of refills. Our server and his boss were definitely customer centric. Friendly, helpful but didn't hover. Our food was good, they got it all right. We all had burgers (of course) and enjoyed the conversation. Downfall? The floors are very dirty in this restaurant. You can look at the carpet... More 

Thank Jennlynnmen
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 11 October 2016

went with my husband to try somthing new. The food was amazing, not greasy but well done. It was a very busy day Saturday around 1ish. The waters were very busy and the manager came out and wiped down our table....! To see a MANAGER work just like the ladies were doing instead of just over seeing was a breath... More 

Thank B R
Pontotoc, Mississippi
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

Great food especially the hamburgers. The atmosphere is great also, everything we ordered we were well please with. The service was great.

Thank PLaney2
Level Contributor
27 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 15 September 2016 via mobile

Waitress provided excellent service. The hamburger patty looked pre made. If this is the new fresh it was a first for me. I Always enjoy the French fries! Sweet tea was robust and flavorful! Did not take a pic this time due to I don't think it would've helped them. I will go back.

Thank MrsBelleallover
Milford, New Hampshire
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 September 2016

I went with my brother for the first time (for both of us!) and we both enjoyed the food. They have quite a variety of fixings for the burgers. I didn't feel adventurous though so I just went for a plain burger. It seemed lean but enough fat to make it very tasty. When I was on my way out... More 

Thank artemis13
Missoula, Montana
Level Contributor
111 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 13 September 2016

We have eaten at Red Robins in other states before, but this was my husband's second visit ever, and was most impressed with the bottomless sweet potato fries. Our waitress was very attentive, and made sure to check on us from time to time. I had the Banzai Burger for the first time. It was juicy, had just the right... More 

Thank lizardgeek
Greensboro, North Carolina
Level Contributor
6 reviews
5 restaurant reviews
4 of 5 bubbles Reviewed 6 September 2016

I love the food and the menu options. The burgers are great and the entrees are even better. The phone in take-out had a long wait but our food was ready, hot and delicious.

Thank jonettaa

Travellers who viewed Red Robin Gourmet Burgers also viewed


Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 12300 Jefferson Ave, Newport News, VA 23602-6900
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-882-8959

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?