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Frankie & Benny's

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Retail Park Lower Audley Industrial Estate | Grimshaw Park, Blackburn BB1 1BB, England
+44 1254 266350
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215 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Level Contributor
10 reviews
7 restaurant reviews
Reviewed 6 days ago NEW

This review relates to a visit for Mother's Day in March and I have delayed writing it as I was awaiting a reply from Frankie and Benny's HQ. However I haven't heard anything so here goes... We were seated straight away as it was quiet and ordered our drinks and starters. The starters arrived - we had ordered a garlic... More 

Helpful?
Thank Sarah T
Lancashire, United Kingdom
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I visited here twice in the past 3 days for breakfast, over Easter bank holiday and it was fairly quiet. We were shows to a table straight away and we were not rushed to order, it was a nice pace for the morning! I ordered the blueberry pancakes, if you have a sweet tooth then they will be right up... More 

Helpful?
Thank WinterB1987
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

I gave frankie and bennys in Blackburn on last try and I wish I hadn't! I ordered a garlic bread to begin and when it arrived it was the consistency of a pancake, I could literally fold it in two, the dough was raw, it was massively under cooked. I sent it back, they made another, still poor and under... More 

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Thank Mark P
Burnley, United Kingdom
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 14 March 2017 via mobile

Been Frankie&Benny's all over the UK an been raving about them to my partner as I haven't been to one for 4-5 years. Tried the Blackburn one it was all rushed and fast paced in an out as quick as possible staff seemed under to much pressure an didn't have time to interact properly. Food even seemed rushed when it... More 

Helpful?
Thank smitch86
Manchester, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
Reviewed 13 March 2017

We popped in for a quick meal before going to an Ice Hockey match next door. The restaurant hadn't staffed up in anticipation of the demand, so with only 3 waiting staff and 3 kitchen staff on, they couldn't keep up with demand. We waited to be served, waited for drinks and then our food. In the end we paid... More 

Helpful?
Thank RossendaleMT
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 February 2017 via mobile

Unsure where to start! Myself and my partner visited after a last minute decision to go out for food. Welcomed by a lovely waitress, who sat us down. The place was really busy and full of very cheerful customers. Music was loud but a few minutes into it, it added relaxation to the experience. The food was amazing, filling sized... More 

Helpful?
Thank Megan D
Level Contributor
28 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 31 January 2017 via mobile

I've been to this place a couple of years ago and I thought it was bad then but was wrong. We went there tonight to a family get together first of all they left us standing about for what seemed to be ages when we eventually got seated then we had to wait for a good half an hour for... More 

Helpful?
Thank Gseppy
Darwen, United Kingdom
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 29 January 2017

We have visited this one before and didn't really enjoy it but we decided to give it another chance... well I must say we were pleasantly surprised, the garlic bread was to die for so fresh and tasty, Loaded skins tasty... The hubby went for the fish and chips while I went for the Louisiana Wraps.. both dishes went down... More 

Helpful?
Thank Alison B
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 24 January 2017 via mobile

Booked a table for 18 and wasn't told they don't have 1 big table so we had to sit on 4 separate tables. Not good considering it was a birthday party. Food came at different times. Then they cleaned the tables when I was still eating. NEVER will I go again. Very expensive and the food is not up to... More 

Helpful?
Thank Jayne B
blackburn uk
Level Contributor
89 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 3 January 2017

Went last Saturday after a pantomime with the Mrs and 3 kids. We were there at 4.30 and the restaurant was quiet. I haven't eaten at this chain before so had an open mind. We all got either a pasta or pizza dish. Bearing in mind the place was quiet the food was absolutely atrocious. The pasta was overcooked beyond... More 

Helpful?
Thank leeguapo

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Pizza, American, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: Retail Park Lower Audley Industrial Estate | Grimshaw Park, Blackburn BB1 1BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Blackburn
  • Phone Number: +44 1254 266350

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
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Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?