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The Monkey Puzzle Leatherhead Road, Chessington KT9 2NE, England
+44 1372 744060
Website
Today
06:30 - 23:00
Closed now
See all hours
Hours:
Sun 07:00 - 22:30
Mon - Fri 06:30 - 23:00
Sat 07:00 - 23:00
More Info
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564 Reviews from our TripAdvisor Community

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Showing 562: English reviews
Esher, United Kingdom
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

Visited last Saturday night for dinner. Wish I hadn't. £17 steak was overcooked and tasteless, waitress didn't even ask how I would like it cooked. Slow service. Reminded me of a motorway cafe. Don't bother.

Helpful?
Thank kaiiwi01
Kent, United Kingdom
Level Contributor
269 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

Previous mixed reviews here but recently a bad experience, waited ages for someone to come to the reception area, when enquiring about a table was told nothing available but as we looked around tables were vacant but piled with plates etc. Not helpful, not polite and not worth the visit.

Helpful?
Thank Malcolm D
United Kingdom
Level Contributor
85 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Before going to Chessington World of Adventures for my sons 3rd Birthday, we decided to eat at this Beefeater - good prompt service, the restaurant was empty to be fair. Modern building, can imagine has a great atmosphere when more people in there. Ate from the valentines menu which overall was a reasonable price. Would visit again

Helpful?
Thank Nathaniel G
Warwick, England, United Kingdom
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW via mobile

As the title suggests...... Dire! Only one Choice of draft ale. Table was sticky. No cutlery available when food arrived. Food was ok but general appearance was poor. Rotten wood and peeling paint outside. Tired looking all round. Was the same 12 months ago. Apparently due for refurb in march. Desperately needs it.

Helpful?
Thank Paul M
London, United Kingdom
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Food was nice, table sticky and wobbly, had to ask waitress twice to wipe the table. Waiting staff didn't seem to care about the company or the customer. Last time we went there.

Helpful?
Thank Cpt-Beano
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Brilliant food staff helpful and service was great. Plus they do all you can eat breakfast what more can you ask for.

Helpful?
Thank KimLilyAdam
London
Level Contributor
65 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 1 week ago

We went there with friends last November 2016. Not sure why but thought it might be a change. The staff were rushed off their feet, the bar was overloaded with glasses and the place was filthy. We were shown to a table that hadn't been cleaned, the floor underneath was covered in old food and the carpet stuck to your... More 

Helpful?
Thank Ann100London
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Had breakfast here at the weekend, It was average at best but still nice. Had to wait for bacon and eggs to be refilled, some of the glasses were dirty and the orange juice in the dispenser had separated. Plates were cold too, so after getting half a breakfast then waiting for the missing items to be restocked the remainder... More 

Helpful?
Thank Stresshead71
1 review
5 of 5 bubbles Reviewed 2 weeks ago via mobile

OK a little bit of a wait for food but it was certainly worth the wait :) soon rectified there mistake had a fantastic waitress Julie so bubbly and friendly the service was excellent and the food was fantastic we are staying at chessington but food menu wasn't that great so booked here if we ever come back I would... More 

Helpful?
Thank hotstuff198o
Level Contributor
20 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This was a family weekend away at the Chessington World Of Adventure which was not of expectations. My partner decided to book the restaurant in advance as knew the Chessington Hotel Restaurant costly. Arrived, ok there was a slight misunderstanding and we were put upstairs when had requested table downstairs due to myself being disabled. The staff and service was... More 

Helpful?
Thank Bill F

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
British, Steakhouse, Bar, Pub, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Outdoor Seating, Seating, Waitstaff, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
07:00 - 22:30
Monday
06:30 - 23:00
Tuesday
06:30 - 23:00
Wednesday
06:30 - 23:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: The Monkey Puzzle Leatherhead Road, Chessington KT9 2NE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Chessington
  • Phone Number: +44 1372 744060

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Monkey Puzzle and other visitors
2 questions
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Questions? Get answers from Monkey Puzzle staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?