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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£5 - £15
CUISINES
American, Fast food, British, Diner
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (462)
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462 results
Traveller rating
345
33
24
16
44
Traveller type
Time of year
LanguageEnglish
Traveller rating
345
33
24
16
44
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All reviews burger fries chicken strips great place to eat milkshakes delivery sides
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Reviewed 1 week ago

The food was amazing even on delivery. The chicken bacon cheeseburger was so juicy and the fries - omg - perfectly seasoned. Came quick aswell which is always a plus

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2024

£17 for two dry, tasteless MINIATURE burgers. Awful, value for money is shocking and it was so dry. Do not recommend this at all

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2023 via mobile

Not what it used to be. Burgers are smaller and more expensive than they used to be, milkshakes are smaller, but prices have gone up. The burgers aren’t the same quality that they were, say, 5 years ago. Sadly the standards have dropped year by...year whilst the prices have increased.More

Date of visit: September 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2023

The best burgers and chips we've had in ages, and there cheese sauce is amazing! Yes it's a bit pricey, but you cannot compare this with burger king or mcdonalds, or even chain restaurants. We had the food delivered and was still piping hot and...delicious!More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2023

In Swansea for my lads 14th birthday - he googled ‘best burgers in Swansea’ and says “we’re going to Smokin’ Griddle!” Well Google wasn’t wrong! Such friendly service and they even threw in a free birthday waffle! One happy teenager!

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2023

Excellent food, great service, I would defo recommend. Thanks for the great service Ellie and Aaron.

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2023

Bugers are tasty but extremely small for the price. My dip had emptied out in the bag so wasted. Fries..... just do not bother. Far to much seasoning that overpowers everything else.

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2023

Visited with a few friends last week found the Smoking Griddle staff member Aron who served us to be incredibly friendly and helpful with suggestions top service, pleasantly surprised with the quality of the food and great price left feeling I got more than my...moneys worthMore

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2023 via mobile

The food on a whole was good, but the lady who took my order put it through to the kitchen wrong, so when I complained that my order was wrong they said it would be changed but had to pay for another burger. Discussed as...I drove half hour to eat hereMore

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2022 via mobile

I've never felt compelled in any way shape or form to leave an online review for anything in my life before now.. but this place has moved me into action. The burgers out of this gaff are just ridiculous .. incredible even. I've never tasted...anything quite like them. Perfection. The milkshakes are out of hand as well. Third time I've ordered and been spot on every time. 👌🏻 Feels like my new dirty little secret. If you like burgers, trust me Daddy. Online Heaven. 🤌🏻🙏🏻🕉️💜✌🏻More

Date of visit: December 2022
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Reviewed 9 December 2022 via mobile

I made and online order to have delivered food. They rang over nearly hour and half and they said food was ready I said I m doing school run I was expecting lunch … I would be back in 25 minutes around. And when I...got back home still nobody came to my place … I was so hungry I rang them about my order and they told me that it for collection obviously it was a big mistake I said even if it’s a mistake can I have it delivery I would pay the delivery they said I m not allowed to do that I was stuck at home with kids and food there is not cheap .. he just said you order like that and the food is been sit there … no help at all … I was so disappointed afte nearly 15 minutes they rang saying that they can deliver the order as it’s not fair to pay for something and not have it… your order it’s been sat there since 0325 pm I got food around 5 pm and is cold you would have to reheat nice chips also your burger is completely fine them your milkshake won’t be icy but is ok to drink …. I was polite and I gave him my Home adress… they didn’t ever bother to prepare a new order they just send a disgusting thing… not happy GUYS I DO NOT RECOMMEND THIS PLACE PLEASE TAKE YOUR TIME TO LOOK FOR a PLACE THAT WOULD WORTH YOUR MONEY AND WOULD TREAT YOU GOOD .More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2022 via mobile

I have just received my order and to say I’m disappointed isn’t enough! I have bought £30 worth of food and can’t eat it! The chips are soggy and cold and the burgers were extremely salty to a point where I am gagging! I normally...love this company! But I’m so disappointed and really gutted that I payed £30 for food that went into the bin! I tried ringing but no answer so this is my next resortMore

Date of visit: November 2022
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GeorgeAlfieDixon, Owner at Smokin' Griddle, responded to this reviewResponded 13 November 2022

We have an email address you could have directed your complaint towards. We'd have been happy to help. For someone who says they normally love our company, to leave a 1 star review without first emailing is a little disappointing. Hello@smokingriddle.co.uk

Reviewed 18 October 2022 via mobile

Food was absolutely phenomenal, best burger we’ve ever tasted and all the sides were delicious. The service was so nice, super quick and they couldn’t do enough for us! Will definitely be spreading the word and returning very soon!

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2022

Fantastic food and service. Sara was especially friendly and helpful. Burgers were juicy and sooo tasty. Definitely coming back. 😁

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2022 via mobile

Ordered as a take away from Uber - latest delivery stated was 19:50, this changed to 20:20. At 20:30 I ring up and get told another 15 - 20 minutes , another half hour passes and nothing. Eventually I ring and get told 5 minutes,...and it arrived finally 15 minutes later at 21:35. This is a regular experience I have when ordering online from here no matter what time/day I order. The burgers as usual were good but chips also as usual were soggy and average. It’s a shame that they can’t sort out their delivery times - if they were reasonable then rating would be much higher.More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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rywoody
7 December 2016|
AnswerShow all 2 answers
Response from jlov1983 | Reviewed this property |
Don't think they do gluten free buns but burgers are and they do gluten free options. Probably best to give them a call...they r very helpful!
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SMOKIN' GRIDDLE, Romford - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Smokin' Griddle

Yes, Smokin' Griddle offers takeaway services.

Yes, Smokin' Griddle offers delivery services.

Smokin' Griddle is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5