Smokin' Griddle, Romford - Restaurant Reviews, Phone Number & Photos

Ratings and reviews

4.5 364 reviews

#1 of 20 Quick Bites in Romford, United Kingdom

#1 of 237 Places to Eat in Romford, United Kingdom

Certificate of Excellence2017 - 2018 Winner

RATINGS

Food

Service

Value

Atmosphere

Food and ambience

Local cuisine, Quick Bites, American, Fast food, British, Diner

... has 2 beef patties which is far too...Small but perfectly formed diner delivers.Classic burger (no bacon), skinny fries,onion rings and coleslaw - all good.

Location and contact

143 Heath Park Road, Romford RM2 5XJ England

Website

Email

+44 1708 478328

Details

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About

Essex's No.1 burger company - Independent delivery company, covering most of RM1 - RM14

PRICE RANGE

US$7 - US$20

Special Diets

Vegetarian Friendly

Meals

Lunch, Dinner, After-hours

CUISINES

American, Fast food, British, Diner

FEATURES

Parking Available, Delivery, Takeout, Seating, Waitstaff, Street Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover

Reviews (364)

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1 - 10 of 364 reviews

Horsleyfamily1

Hornchurch, United Kingdom

9955

Reviewed 5 days ago

Great food but Service could be better in parts.

We ate here for the 1st time for my sons birthday on a cold wet Tuesday night. Really liked what the owners have done with the building and given it a great feel to the place. We ordered the drinks, sides and mains and were...More

Date of visit: January 2019

Thank Horsleyfamily1

alexbren_101

Romford, United Kingdom

21

Reviewed 1 week ago

average

average very very average because the food was average charlie watts was average because he has got dead convo just bare average tbh

Date of visit: January 2019

1 Thank alexbren_101

L4INEY

Grays Thurrock, United Kingdom

10231

Reviewed 3 weeks ago via mobile

Very tasty

We ordered from here last week at the office... delivery was on time and nice and hot... the young lady wasn’t overly polite and had no change on her, maybe she had a long day and it was a little chilly outside.....!! Anyway.. food was...More

Date of visit: January 2019

Thank L4INEY

Dear reviewer, thank you for taking the time to leave your valuable feedback. All feedback is discussed in a monthly staff meeting and helps towards trying to provide a consistantly excellent service. Many thanks again. Managment.

ToniQ8819

48

Reviewed 3 weeks ago via mobile

Shocking!

Ordered from this place several times over the past year or so. Started of with good food and prompt delivery. However the last few times the food has been later than the already long (usually 1.5 hours slot) last time we made an order this...More

Date of visit: January 2019

1 Thank ToniQ8819

Dear Reviewer, Were sorry to hear that your recent delivery has had issues with miscommunication and logistics. To clear up any possible confusion, our phone operator could be one of three staff on the weekend evening shifts. Upon investigating your claims, we have indeed clarified...More

Ria S

Romford, England, United Kingdom

716

Reviewed 4 weeks ago via mobile

Vile customer service from owner George!!

Smokin Griddle customer service is an absolute joke.. make a mistake with a burger and the owner George gets on the phone and starts shouting telling us we’ve made the mistake.. considering I don’t eat onions or tomato ketchup I’m pretty sure I know what...More

Date of visit: January 2019

3 Thank Ria S

Dear reviewer, We are sorry to hear that you are unhappy about this particular incident. After contacting Trip advisor with receipts to show exactly what you had ordered to no avail, it is now unfortunate that this has to be cleared up again on this...More

Liah-rosex

London, United Kingdom

73

Reviewed 4 weeks ago via mobile

As usual food was amazing

Food was amazing, as always. I order the same thing every time just cheese single burger maple onion hash brown, chips and strawberry milkshake and as usual it was 10/10 some days 8/10 depending of chef but always try again. Untill you get there 10/10

Date of visit: January 2019

Thank Liah-rosex

Dear reviewer, thank you for taking the time to leave your valuable feedback. All feedback is discussed in a monthly staff meeting and helps towards trying to provide a consistantly excellent service. Many thanks again. Managment.

Pearl N

Romford, United Kingdom

3910

Reviewed 15 January 2019

Better than a McDs

I had called into this burger restaurant before & had a take away milkshake only, which is very nice, thick & creamy. So when my niece suggested we try it as a take-away we thought why not. It took quite a while to be delivered,...More

Date of visit: August 2018

Thank Pearl N

Dear reviewer, thank you for taking the time to leave your valuable feedback. All feedback is discussed in a monthly staff meeting and helps towards trying to provide a consistantly excellent service. Many thanks again. Managment.

Hannah P

3

Reviewed 15 January 2019 via mobile

Delivuois

Best burgers I’ve ever eaten. The chips had an amazing coating and the milkshakes were an excellent touch

Date of visit: November 2018

Thank Hannah P

Dear reviewer, thank you for taking the time to leave your valuable feedback. All feedback is discussed in a monthly staff meeting and helps towards trying to provide a consistantly excellent service. Many thanks again. Managment.

karlymbriggs

3

Reviewed 15 January 2019 via mobile

Best burgers around!

Amazing food, great service but a small premises with an American diner theme! Delivery and take away available- no better burger, homemade taste and not dripping in fat!! Worth it!

Date of visit: September 2018

Thank karlymbriggs

Dear reviewer, thank you for taking the time to leave your valuable feedback. All feedback is discussed in a monthly staff meeting and helps towards trying to provide a consistantly excellent service. Many thanks again. Managment.

lanajaynecopping

London, United Kingdom

274

Reviewed 13 January 2019 via mobile

Food excellent servcce.... Well

There is one guy in here who is so rude. He's always front of house and isn't welcoming or helpful. Another gentleman is lovely and can't do enough for you. Proper good cop bad cop. Food as always is tasty and out in good time....More

Date of visit: January 2019

Thank lanajaynecopping

Dear reviewer, thank you for taking the time to leave your valuable feedback. All feedback is discussed in a monthly staff meeting and helps towards trying to provide a consistantly excellent service. Many thanks again. Managment.

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