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Mequon Rd, Germantown, WI 53022
+1 262-253-4710
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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10 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 10: English reviews
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 18 February 2016 via mobile

This place is nasty. All of the employees are rude, sloppy and don't have good food safety or food handling skills. Plus 9 out of 10 times order is messed up. This is one of the worst McDonalds I've ever been to.

Thank Jason C
Level Contributor
15 reviews
10 restaurant reviews
1 of 5 bubbles Reviewed 13 November 2015

This McDonald's location has the poorest customer service ever. We only go here because it is close. Orders are messed up 70% of the time or more. Receipts are not given. No compensation for bringing back improper orders. Coupons are very difficult to use. Management employees are rude. Regular employees are usually disinterested or incompetent. In my opinion , this... More 

Thank Lawrence K
Sun Prairie, Wisconsin
Level Contributor
309 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 5 October 2015

We had to kill time for our grand child to get out of school and stopped for a drink and cookies. An hour later we were back with our grand child and the other grand parents. After lunch our grand child played for an hour on the tall vertical playground equipment. Unlike so many of the McDonald's playground equipment, this... More 

Thank Delmar M
Andover, Minnesota
Level Contributor
108 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
1 of 5 bubbles Reviewed 19 March 2015

Waited forever then got cold fries and a burnt bun. How do you burn the freaking bun at McDonald's. This place has some serious issues. The only bright spot was I got fresh fries after I told the manager they were just plain nasty

Thank davmach1
Germantown, Wisconsin
Level Contributor
79 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 March 2015

Everyone can relate to McDonalds, the food, what you like and don't like. This Germantown McDonalds drive thru is like a well oiled machine. They were so fast, I was holding THEM up as they handed off my order. Keep up the great work.

Thank Jean M
Colgate, Wisconsin
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 3 June 2013

This McDonalds just seems run down and needs a face lift or? Service was fine but also lakluster. They won't give you your cup to fill until your whole order is ready which is really odd.

Thank LauriePoll
Pecatonica, IL
Level Contributor
91 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 12 August 2012

We ordered 4 breakfast meals at the drive-thru. Had to pull in a spot which I figured we would have to do. The hash browns all stuck to their wrappers and the sandwiches were sub-par. We had to wait in the special parking to get our meals. Of course, they tell you it will be just a minute but it... More 

Thank PamelaSueB
Chicago, Illinois
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 30 March 2012

This place screams for a makeover. Better yet, tear it down and rebuild a new one. Old and outdated, why 2 lanes for drive thru; the reason escapes me.

Thank SouthernStyleupnorth
Milwaukee, Wisconsin
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 30 October 2011

Every time I get the fish from this location it is as though they skimp - it is only a dab of tartar sauce. I asked for some extra and they wanted 25 cents more. At other McDonald's such as Menomonee Falls, Glendale, Mequon or Fox Point it is a not a problem.

Thank KathyB29
Milwaukee, Wisconsin
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 5 August 2011

On two recent occasions I have tried the drive-thru at this McDonald's. One time I waited 10 minutes and could not wait any longer. The other time was about 7 minutes. Recently they added the 2nd drive thru ordering lane. I have no idea why they did that as it just slows things done even more. The positive side is... More 

Thank KathyB29

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
    1.5 of 5 bubbles
Fast food
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: Mequon Rd, Germantown, WI 53022
  • Location: United States  >  Wisconsin (WI)  >  Germantown
  • Phone Number: +1 262-253-4710

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?