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Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway

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Merlin Road, Cribbs Causeway BS10 7SR, England
+44 117 959 1180
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236 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Level Contributor
7 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 5 February 2017 via mobile

My husband and I visited with our son yesterday after a trip to a local wildlife attraction. I had been sent a voucher code for a burger for £5.95 so my husband downloaded the F&B app to get the same code as we needed one each. After being seated we were left with our menus and made our choices. I... More 

Thank Amy P
Mijas, Spain
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 February 2017

Ordered fish and chips, the chips were cold, the peas were cold, the fish was cold and the batter soggy. I thought I would cheer myself up with an Irish coffee, that was awful too. On the bright side the waitress was good and the other diners I was with said there food was OK.

Thank Mark B
Berrow, United Kingdom
Level Contributor
89 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 2 February 2017 via mobile

Stopped in here for a breakfast on our way to Lincolnshire and we knew it would be open. No other customers so we were found a seat straightaway. Staff didn't look that pleased we were there at opening time, but the food was cooked and the coffee was hot. I would expect, given the location that it gets stupidly busy... More 

Thank Daveydog21
New Britain, Connecticut
Level Contributor
100 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 10 January 2017

But the food wasn't great and took forever to arrive at our table.And unlike other frankie and bennies Ive eaten at in the uk the service was not all that great either.It could of just been a one off event ,but it was not a great day here.

Thank myleswoods
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 January 2017

Seated very quickly, drinks bought in a timely manner. Food was very nice, only issue was potato skins were slightly overcooked. Calzone & pizza was amazing. longest wait of the night was to pay. Overall good & 50% off mains in January is a great offer.

Thank MitchG1993
1 review
1 of 5 bubbles Reviewed 5 January 2017 via mobile

Me and a couple of my friends recently visited Cribbs Causeway for late night shopping, and having been in an F&B's before knowing it'll be cheap and cheerful, we decided to dine here again. How wrong we were, yes it was cheap, but by any means was not cheerful. The atmosphere was terrible, the staff were walking round with faces... More 

Thank Aimée L
Level Contributor
63 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 3 January 2017 via mobile

Visited on Wednesday evening after boxing day. No problem getting a table. Good cleanliness in toilets. General service was very slow/lack of urgency. Caesar salad just wasn't; iceberg lettuce instead of Romaine, no seasoning, no Caesar dressing. Very small portion size for a main. Calzones looked undercooked and bland.

Thank Andy S
Level Contributor
60 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 31 December 2016

Ate in here on Tuesday 27 Dec 16. We did not have reservation but were shown to a table and both the service and food was good. Would recommend if you are in the area.

Thank recommended2
Bristol, United Kingdom
1 review
1 of 5 bubbles Reviewed 31 December 2016

I normaly quite enjoy Frankie and Benny's .Awfull last night. The waitraise was extremely ubrupt ! I ordered F and B Meatballs, with Neapolitan sauce, topped with mozzarella , lemon zest, basil and bread sticks. Sounded lovely, until it arrived. Over cooked meatballs and the spaghetti looked like Heinz from a tin. Goodness knows what the mozzarella looked liked, just... More 

Thank sarahcatherine01
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 December 2016 via mobile

Haven't been here in ages. Not through choice, I'm just not that local. Went in with a friend this evening to grab a bite before a film at Vue. We were shown to a table within a minute of entering and greeted by our lovely waitress, Cathy. Knowing we were hoping to catch a viewing at VUE in half an... More 

1 Thank Peter K

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$37 - US$37
Italian, American, Pizza, Gluten Free Options
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups
Location and Contact Information
  • Address: Merlin Road, Cribbs Causeway BS10 7SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Cribbs Causeway
  • Phone Number: +44 117 959 1180

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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