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The Cheesecake Factory

251 Geary St Fl 8, San Francisco, CA 94102-1803
+1 415-391-4444
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  • Excellent47%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (1,429 reviews)
“cakes” (105 reviews)
“salad” (145 reviews)
Open Now
11:00 - 23:00All hours
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
££ - £££
251 Geary St Fl 8, San Francisco, CA 94102-1803
All Details
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Reviews (5,319)
Traveller rating
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1 - 10 of 3,270 reviews

Reviewed 2 days ago via mobile

Crowded even at 1130am. Great view and service out on the rooftop. Food great as usual. Expect a worthwhile wait

Thank SCUBA-diva3
Reviewed 3 days ago

Went to book a table, given a pager and told twenty minutes... an hour and a half later still waiting, asked at the desk how long again .... told less than five minutes..cleaning our table !!.. pager sounded in ten minutes.. made to stand at...More

Thank Martin D
Reviewed 3 days ago

This eatery is located on the top floor at Macy’s. It has a bar area, quite expensive to drink there, and a good sized restaurant. It was packed, testament to how good the food is. We went on a waiting list, your given a buzzer...More

Thank Richard H
Reviewed 4 days ago

We've tried quite a few options on the huge menu. The only thing we didn't care for was the fish tacos. The entrees, sandwiches, burgers, and salads were all very good. We usually don't have room for cheesecake. but when we do, the dulce de...More

Thank loves2travelsf
Reviewed 5 days ago

We had a late lunch here and we certainly couldn't eat anything else until the next day! We had nachos which were much larger than we anticipated. We ordered a sandwich each which of course come with fires. We were unable to finish this as...More

Thank Janine L
Reviewed 5 days ago

I LOVE cheesecake, and tiramisu, no wonder my favourite ones are Original and Tiramisu Cheesecake. I normally also like coffee cakes but not a big chocolate fan so their coffee & cream chocolate supreme is a bit too sweet for me. Got few recommendations that...More

Thank Petitnuage
Reviewed 6 days ago

I placed an order for a burger (medium), fries, and a slice of cheesecake. I double checked before I left and sure enough they forgot my cheesecake. After standing at the counter for some time with 5 other customers trying to get their food I...More

Thank Geri Z
Reviewed 1 week ago via mobile

We arrived for lunch and got an outside table near the glass overlooking Union Park. No waiting which is rare. To begin, we had the super antioxidant salad followed by two different cheese cakes. Coffee was always refilled-then again at $4 each it should be....More

Thank Pierre_Kingston
Reviewed 1 week ago via mobile

Loved the healthy options on the menu. It completely compensates cheesecake for desert. Staff super friendly. Service not very fast. Rather pricy.

Thank Caroline B
Reviewed 1 week ago

It's expensive and the food is quite average. Did not live up to my expectations at all. But the strawberry cheesecake was the saving grace.

Thank ShubhdaKhanna
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
Nearby Restaurants
The Cheesecake Factory
444 reviews
.02 miles away
Burger Bar
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.04 miles away
The Rotunda at Neiman Marcus
238 reviews
.07 miles away
Nearby Attractions
Union Square
1,778 reviews
.04 miles away
Union Street
117 reviews
.02 miles away
33 reviews
.05 miles away
Saks Fifth Avenue
37 reviews
.09 miles away
Ask a question
Questions & Answers
1 September 2017|
AnswerShow all 3 answers
Response from cavalier031 | Reviewed this property |
Yes. I understand that they do provide gluten free cakes and meals.
1 September 2017|
AnswerShow all 9 answers
Response from Claire F | Reviewed this property |
Yes. Probably the most extensive and inclusive menu I've seen for a while
11 November 2016|
AnswerShow all 11 answers
Response from AdrianaFillaster | Reviewed this property |
You can call in advance but I don't think they take reservations. The best time to go is around 6 pm after that it gets really crowded. Enjoy!!!!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Kids, View, Child-friendly, Special Occasion Dining, Local cuisine, Groups
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 251 Geary St Fl 8, San Francisco, CA 94102-1803
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighbourhood: Union Square
  • Phone Number: +1 415-391-4444
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