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Ben & Jerry's

174 Newbury St, Boston, MA 02116-2871
+1 617-536-5456
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  • Excellent51%
  • Very good33%
  • Average15%
  • Poor1%
  • Terrible0%
Travellers talk about
“ice cream” (17 reviews)
“waffle cone” (2 reviews)
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174 Newbury St, Boston, MA 02116-2871
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Reviews (53)
Traveller rating
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1 - 10 of 36 reviews

Reviewed 22 April 2017

Is always good to have ice cream as a snack. The staff very friendly and always willing to offer options.

Thank Ivbp68
Reviewed 17 April 2017 via mobile

We stopped here on our walk back to the hotel. The ice cream is great and there is something for everyone. They give you more than enough ice cream to where you can't finish. I can't wait to go again.

Thank dragana2288
Reviewed 17 March 2017

Even on a cold March day with windchill's near zero Ice cream is good! Ben and Jerry's has many great flavors and combinations. Can be found on Newbury street on the south side, but in a lower basement so can be hard to find.

Thank 183Jerry
Reviewed 6 January 2017 via mobile

My family and I missed this ice cream shop on our 1st attempt. It is on the lower level, hence a bit harder to see. We found it on our 2nd attempt at just before closing time. The 2 guys (Colton and ?) working couldn't...More

Thank Alloverdaworldkauai
Reviewed 1 November 2016

A fun experience on a rainy day for us - the tour showed us how the ice cream is packaged. Friendly and clean facility. We enjoyed a large cone filled with flavorful ice cream before leaving. A nice memory of Stowe, VT.

Thank Michelle R
Reviewed 3 September 2016

This spot is a basement shop, so keep your eyes open. Very crowded but service was fast. Get your treat and head back outside to keep walking down Newbury.

Thank KarenHawkinson
Reviewed 1 September 2016

We visited several times during the holiday. Great choice of flavours and high quality ice cream, every one was sweet and very tasty. Very quick and helpful service.

Thank Sue B
Reviewed 16 June 2016

Who doesn't love the smell of B&J making their waffle cones?! I stopped in here to take a break from moving and grabbed a chocolate shake. It seemed like the girl was having some issues with how thick the shake was, so not sure if...More

Thank David D
Reviewed 11 May 2016

We sat outside on a sunny afternoon on the last day of April and thoroughly enjoyed our ice creams - with money off as a result of a discount coupon handed to us on the way in ! Nice , well mannered and helpful staff...More

Reviewed 24 August 2015

It's a simple rule. If you're an ice cream shop, your product needs to be served frozen. If your equipment doesn't fulfill that simple task, then either repair it or replace it. Charging me $20 for four ice cream cones that become a fight for...More

1  Thank Dart_Monkey
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
Restaurant features
Takeout, Reservations, Seating
Good for
Kids, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 174 Newbury St, Boston, MA 02116-2871
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
  • Neighbourhood: Back Bay
  • Phone Number: +1 617-536-5456
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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