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James Hook & Company

#7 of 2,367 Restaurants in Boston
Certificate of Excellence
££ - £££
Neighbourhood:
Downtown
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440 Atlantic Ave, Boston, MA 02110
+1 617-423-5501
Website
Today
10:00 - 17:00
Closed now
See all hours
Hours:
Sun 10:00 - 15:00
Mon - Thu 10:00 - 17:00
Fri 10:00 - 18:00
Sat 10:00 - 17:00
More Info
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1,165 Reviews from our TripAdvisor Community

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Showing 983: English reviews
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

After seeing all the reviews on TripAdvisor for James Hook & Co., I had to make it a stop on our most recent trip to Boston. And I'm so glad I did! One of the best lobster rolls in Boston! We stopped by for a quick lunch before sightseeing. Quick ordering process, reasonable prices and great food! If the weather... More 

Helpful?
Thank katieebug
Ottawa, Canada
Level Contributor
35 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The food at this small downtown restaurant / diner / vendor is amazing. When in Boston its a must on your bucket list.

Helpful?
Thank consumeraware
Jakarta, Indonesia
Level Contributor
100 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

My son and I wanted to have Lobster rolls and Lobster chowder for brunch on our weekend visit to Boston and this is the place referred by a friend. The place is small but we were lucky to get one table inside, otherwise we couldn't sit outside on that rainy day. The menu is well mentioned on the upper side... More 

Helpful?
Thank AnggyGustiza
Management response:

We're thrilled to know that you left happy -- thanks so much for taking your friend's recommendation and deciding to come see us! It's wonderful to know that our lobster roll and chowder both hit the spot, and we really appreciate the glowing review. We hope to see you again if you're in the area. All the best, The Hooks More 

Clinton, New York
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

I trekked all over Boston for a week and the best lobster roll for both value, taste, and price was James Hook. Not only is it loaded with lobster for $20, but the lobster is also not overcooked (like many other locations) The people there are super awesome and friendly (I think its family run) and they are more than... More 

Helpful?
Thank aly0000
Management response:

It's wonderful to know that our lobster roll made it all the way to the top of your list! We're happy to hear that our team took great care of you, and we hope you felt like part of our family while you were here. Thanks so much for the kind words, and we hope you'll come see us again... More 

San Francisco, California
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

It's a tourist trap and the staff treats you that way! You feel you are doing them a favor by coming there. food mediocre, and the shell fish -oysters, clams etc don't look fresh. Surly attitude and a big disappointment, not to mention eating in the cold outside-they have six tables.

Helpful?
Thank Kim S
Management response:

Kim, first of all, we're sorry if you felt like you were treated with any disrespect while you were here. We have the best lobster rolls in Boston, and we want to give you a taste of what Boston's really about -- our delicious seafood and culture. We are in a temporary structure after a fire destroyed our building. We... More 

Surrey, United Kingdom
Level Contributor
33 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

This was suggested to me as a "must eat" whilst in Boston. So we plumped for a lobster roll. It is certainly a tasty lobster offering and you could also buy some seafood to take home from the shop. I did however think this was an expensive lunch for less than 5 mins eating, so it may be a one-off... More 

Helpful?
Thank Citygirl-on-tour
Management response:

While lobster tends to cost a pretty penny, rest easy in knowing that we'd only buy the best. That being said, we hope that you enjoyed yourself here! We hope to see you back again on a special occasion. Yours, The Hooks More 

Level Contributor
124 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

This place is literally a double wide trailer in the middle of Boston. You walk in and are greeted by huge tanks of live lobsta and crab of all sizes. The people working there were very friendly too and seemed to take pride in their craft. We tried a few different dishes. The lobsta Mac n Cheese was the best... More 

Helpful?
Thank Erin M
Management response:

Erin, we do indeed take a lot of pride in our craft, and seeing this review filled us with pride as well. We can't wait to see you back for more dishes, including that lobster mac & cheese! We hope that you had a wonderful time in Boston. Yours, The Hooks More 

Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

James hook serves the best Lobster rolls. Fresh New England Lobsters in a friendly atmosphere at Atlantic Avenue.

Helpful?
Thank Aaduwaikh
Management response:

This was short and sweet, but it made our day! It's wonderful to see that you all had a great time here. We can't wait to see you back for more delicious lobstah! Yours, The Hooks More 

Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 weeks ago via mobile

Unfortunately for us the loud music made the experience a little stressful. It's a small space with lots of character and great service but there's a bit of bad fish smell when you go in. Sought this place out specifically because of great reviews and the lobster and prawns were delicious. Bigger chunk of lemon would have been nice. Overall... More 

Helpful?
Thank Hannnnnah
Management response:

It was our pleasure having you by, Hannah -- glad to hear the lobster was spot on for you! That being said, we certainly aim to foster a lively atmosphere and it's disappointing to know you found it to be a bit stressful -- that was certainly never our intent. We appreciate your honest review and do hope we'll get... More 

Houston, Texas
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 December 2016

Very good lobster roll, my husband also enjoyed the clam chowder. Easy to find and right next to the water.

Helpful?
Thank Raye H
Management response:

Raye, it's great to see that you and your husband both enjoyed yourselves while you were here! We can't wait to see you back for more lobstah and clam chowder. Yours, The Hooks More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Cuisine
American, Seafood, Soups
Meals
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Visa
Good for
Cheap Eats, Kids, Local cuisine, Child-friendly
Open Hours
Sunday
10:00 - 15:00
Monday
10:00 - 17:00
Tuesday
10:00 - 17:00
Wednesday
10:00 - 17:00
Thursday
10:00 - 17:00
Friday
10:00 - 18:00
Saturday
10:00 - 17:00
Location and Contact Information
  • Address: 440 Atlantic Ave, Boston, MA 02110
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 617-423-5501
Description
Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of James Hook & Company and other visitors
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Questions? Get answers from James Hook & Company staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
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