We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Jacques Torres Chocolate

Certificate of Excellence
££ - £££
Upper West Side
+ Add cuisine
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
285 Amsterdam Ave, # 1, New York City, NY 10023-2103
+1 212-787-3256
11:00 - 20:00
Open now
See all hours
Mon - Fri 11:00 - 20:00
Sat - Sun 09:00 - 20:00
More Info
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 47: English reviews
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

What a great time we had at Jacques Torres Chocolate today! The museum was interesting, the demonstrations were good, the samples were yummy but the class was really fun! And the best part was that Jacques, himself, led it!!! It was just dumb luck that we went on a Saturday- the day he leads the classes! He was funny, entertaining,... More 

Thank Jodi W
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 13 March 2017

This is our neighborhood 'go to' place for made-to-order hot chocolate (we usually order it 'kids temperature' so we can drink it right away). Get a large one, and be prepared to share this rick concoction with a friend; we rarely finish ours. The store has a few seats and other sweets, but this is what we always pick up... More 

Thank Lori M
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 19 September 2016

Seriously good hot chocolate! Jacques Torres' is very creamy and not too sweet so you can actually enjoy it.

Thank María P
Cuenca, Ecuador
Level Contributor
60 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 18 August 2016

Chocolate lovers delight! Tried nine different flavors of chocolates and loved all of them. Beautiful shop! The shop was offering free samples of brownies during our visit and they were decadent and divine!

Thank Sammi C
New York, New York, United States
Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 25 July 2016

This chocolate is devine. I especially like the chocolate covered ginger. The hot chocolate is rich and creamy and amazing. Anything you buy will be amazing.

Thank Kathleen A
New York City, New York
Level Contributor
96 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 28 June 2016

It's always fun to go into this store and see what they have. Sometimes when I am walking by I stop in to see what fun things they have! I actually have not bought any chocolates for myself, but I've done so as a gift. What I have personally tried is the chocolate chip cookie. OMG. Heat it up and... More 

Thank MyThoughts_10
Redding, California
Level Contributor
37 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 24 June 2016 via mobile

I was looking for a desert with chocolate. The line at Levain bakery was a bit long. So I stopped in at Jacques Torres and purchased a chocolate cookie. Let's just say next time it would be worth the wait time at Levain. The cookie does not have the normal Jacques Torres chocolate flavor. I would return it if I... More 

Thank pickygirl13
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 25 April 2016

Their cookies are BETTER than Levain Bakery! Don't believe it..go in and get one of their chocolate chip cookies. $3. Go to the Chocolate bar and get a hot chocolate with peanut butter!!! So rich you need to SHARE a small with someone.

Thank KimbaK_12
Vancouver, Canada
Level Contributor
574 reviews
367 restaurant reviews
common_n_restaurant_reviews_1bd8 253 helpful votes
Reviewed 21 April 2016

In most other cities, Jacques Torres would be awesome. It's tough when you have Kee's, Maison Chocolate and Laduree in NYC. But, that being said this is really tasty chocolate in the neighbourhood. Good luck and enjoy!

Thank LHOVancouver
New York City, New York
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 30 March 2016

Just stopped in to buy my Easter chocolate and was very impressed with the creative display and assortment. A wide selection at various price points and it passed my taste bud test. Really fresh and delicious chocolate.

Thank DiscerningDrone

Travellers who viewed Jacques Torres Chocolate also viewed

New York City, NY

Been to Jacques Torres Chocolate? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Wheelchair Accessible
Good for
Open Hours
09:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
09:00 - 20:00
Location and Contact Information
  • Address: 285 Amsterdam Ave, # 1, New York City, NY 10023-2103
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighbourhood: Upper West Side
  • Phone Number: +1 212-787-3256

Questions & Answers

Questions? Get answers from Jacques Torres Chocolate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood