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Potbelly Sandwich Works

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366 5th Ave, New York City, NY 10001-2211
+1 646-289-4207
11:00 - 21:00
Open now
See all hours
Mon - Fri 11:00 - 21:00
Sat - Sun 11:00 - 19:00
More Info
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47 Reviews from our TripAdvisor Community

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Showing 34: English reviews
United Kingdom
Level Contributor
170 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 248 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The website was making a big thing of the mac and cheese but when we reached the shop none was available! Such a shame as it would have hit the spot on a cold night. The staff were apologetic and suggested alternatives, pity the company can't get things together and supply what they advertise. Shop was clean, staff are friendly,... More 

Thank Divadarling
Weymouth, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Food really great at this Potbelly restaurant, my sandwich bread was fresh and philly beef filling was amazing (beef very tender and tasty) and my partner's salad lush and freshly prepared. Staff were very polite and friendly and seemed to enjoy working there.

Thank Mark R
Level Contributor
39 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

High quality with reasonable prices. I had a meatball sandwich and the meatballs were good, not the usual "industrial taste."

Thank jguski1
Edinburgh, United Kingdom
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 January 2017

Just what we needed on a cold day! They also do shakes, other hot food and baguettes/sandwiches. We went to the one inside the Rockefella Centre.

Thank mrsp2703
Level Contributor
45 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

Some really good choice and variety is available and the subs are really tasty and well filled. Great easy and quick food options. Would go back again.........and again

Thank Robert F
Berkeley, California
Level Contributor
391 reviews
240 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 2 November 2016

Been to these places here and elsewhere and quality is consistent. Wished we could have had an italian beef, like found in Chicago.Toasted sandwiches were still excellent. Nice to have some tables outside to enjoy the fresh air.

Thank BarryandJackie
Saint Louis, Missouri
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 October 2016

Great place to go to grab a quick bite. Other places were jam packed with 30-60 minute waits. My sister (from Manhattan) took us to Pot Bellys. The sandwiches were great and heated. Good operation. The line moved fast. Overall good value.

Thank ginolmeranda
Broadstairs, United Kingdom
Level Contributor
101 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 19 August 2016

The staff were slack and spent all of their time chatting. It took them 20 minutes to get me a milkshake after they had to ask me twice what I had asked for!

1 Thank pat c
Level Contributor
62 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 August 2016

Great, quick service with sufficient seating. Sandwiches were nice/toasted and the cookies are a must try!

Thank SuperWR250X
Norwich, United Kingdom
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 June 2016 via mobile

Stopped off here for a quick evening meal. Nice toasted sandwiches and fresh salads. Quick service and good value. Would call back!

Thank Ian S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
American, Fast food
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly, Cheap Eats
Open Hours
11:00 - 19:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 19:00
Location and Contact Information
  • Address: 366 5th Ave, New York City, NY 10001-2211
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighbourhood: Midtown
  • Phone Number: +1 646-289-4207

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood