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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£4 - £19
CUISINES
Italian
Meals
After-hours

Location and contact

Midtown
0.5 miles from The Museum of Modern Art (MoMA)
Reviews (387)
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272 results
Traveller rating
168
72
22
6
4
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Traveller rating
168
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22
6
4
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Reviewed 25 February 2020 via mobile

I first visited Grom in Paris, so I was very excited that the one in New York was only a five minute walk from my hotel. Grom is 100% gluten free, which is a paradise for anyone with celiac. I highly recommend the brioche sandwich....My two gluten-eating friends each got cups of gelato with toppings and thoroughly enjoyed theirs too, even in the cold weather! Prices are high, but worth paying to get some completely safe sweets!More

Date of visit: February 2020
Helpful?
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Reviewed 12 February 2020

OMG, I had no idea about what I was about to taste - the most decadent hot chocolate - made with melted dark chocolate and steamed milk. At first I was not sure I could drink it, since the hot chocolate is so thick. But...I drank every last drop and went back a second time before leaving the city.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2019 via mobile

The ice cream here was really lovely and a large pot was enough to share and you could have up to 4 flavours. My only criticism was the range of flavours could have been wider/better

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2019 via mobile

My wife had the liquorice ice cream and it was to die for served with a smile 😀 at a reasonable price

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2019 via mobile

Stopped here for a quick snack- excellent gelato. They give you a lot in the cups- I got a medium and it was almost too much!

Date of visit: October 2019
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Reviewed 16 October 2019 via mobile

Fantastic gelato. Very similar to some that we’ve had in Italy. I also had their hot chocolate which was divine.

Date of visit: October 2019
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Reviewed 19 September 2019 via mobile

I ordered half of the peach gelato - it has small bits of crunchy nuts and tastes so delicious. The dark chocolate is much better than the regular chocolate. I would definitely come here again.

Date of visit: September 2019
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Reviewed 15 August 2019

It was so hot outside we had to get some Gelato. Grom is Celiac friendly and that is important to us. We each had a triple cone. Probably should have gone for a single or double at best. Quite delicious. Yes, the lines are long...and the service is slow but that's just the way it is. You won't be disappointed.More

Date of visit: August 2019
Helpful?1  
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Reviewed 13 August 2019

On a hot day, nothing feels better than a cool gelato. Grom is the place to get your fix of a cool gelato. Yes, the lines are long in the summer, but, you have to just stick it out. The staff fills each order carefully,...and, it is a slow process. The end result is the best gelato that we have had in a very long time. If they could add a sugar-free, or, no sugar added selection it would merit a five-star review. No sugar-free selections yield a four-star review.More

Date of visit: August 2019
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Reviewed 7 August 2019 via mobile

I was in Venice when I found this place, and after a few years, I found it had opened in NYC! On my next trip there I had to go! My favorite is the pistachio gelato, tastes like freshly roasted pistachios, with that slightly smoky...flavor right in the gelato. (How do they do that??) yum!More

Date of visit: August 2019
Helpful?1  
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Reviewed 31 July 2019

I stopped in this uptown ice cream place on a very hot afternoon, as I just had to sit down and cool myself. I can't say I didn't enjoy the ice cream - they had a good variety and I made sure to choose well,...but i wouldn't bother going there especially for Grom (and I do think they have another branch, in the west village).More

Date of visit: October 2018
Helpful?2  
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Reviewed 25 July 2019

The gelato is great. The service is fair. Location is nice. Seating is cramped inside and a few seats are outside. But you come for the gelato and everything else is secondary. The line moves slowly and the prices are not cheap. But the gelato...is great.More

Date of visit: June 2019
Helpful?2  
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Reviewed 17 June 2019

This was really the only ice cream parlour that has coffee ice cream in the whole of New York City? Quite ridiculous tbh. Anyways back to Grom. Situated at/near Columbus Circle on Broadway - it’s perfect for those who wants ice cream and go straight...through Central Park. I really liked the coffee ice cream, it had a good creamy texture with good coffee grit that fellow coffee lovers would enjoy. 7/10More

Date of visit: June 2019
Helpful?1  
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Reviewed 3 June 2019

Half of my group ordered gelato and half ordered sorbet and we were all pleased. Treat yourself to something sweet, cold, and delicious.

Date of visit: May 2019
Helpful?2  
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Reviewed 26 May 2019

Sea salt caramel was substantially without taste. Ate less than 1/3 of a $6.50 and through it away as not worth the calories. My wife ordered chocolate & espresso. She also through hers away.

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GROM, New York City - Midtown - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Grom

Grom is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5