We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Philly Pretzel Factory

12363 Academy Rd, Philadelphia, PA 19154-1927
+1 215-637-2636
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent60%
  • Very good22%
  • Average6%
  • Poor6%
  • Terrible6%
Travellers talk about
“pretzels” (38 reviews)
“quick snack” (2 reviews)
Open Now
06:00 - 20:30All hours
American, Fast food
12363 Academy Rd, Philadelphia, PA 19154-1927
All Details
Write a ReviewReviews (45)
Traveller rating
Traveller type
Time of year

21 - 30 of 43 reviews

Reviewed 14 September 2014

Had to make a quick stop and pick up a bakers dozen with a bottle of mustard for $10. What a great deal....and the flavor is awesome.

Thank Jerry P
Reviewed 24 August 2014

This place is my favorite pretzel place ever! They got amazing pretzels for the cheapest price! One time i got 25 pretzels for 9 bucks:O if you got 25 pretzels in New York they would cost 30 BUCKS!! i love this place (.) there is...More

3  Thank Josh D
Reviewed 19 July 2014

We loved the prices and we loved the pretzels... I never knew Philly was known for anything other than cheesesteaks!

Thank BigWash
Reviewed 1 July 2014

Philly pretzel factory has some of the best pretzels in Philly! I've been in this and several other locations throughout the city and I love this place. Most you can see the employees making the pretzels. I can't see how anyone has been disappointed by...More

Thank Baconisgoodforme
Reviewed 29 June 2014 via mobile

I was dying for a Philly pretzel and bought one here. It was cold and not very tasty. With a name like Philly pretzel company you would expect fresh homemade pretzels. What a disappointing experience. On a food note my son did enjoy his pretzel...More

Thank Argusmom
Reviewed 14 May 2014

I moved from the Philly area several years ago and really miss Philly soft pretzels. I ordered 10 of these on line and was really disappointed. They don't taste at all like the pretzel that I remember.

Thank Thomas G
Reviewed 3 November 2013

First off, they don't even give you a whole pretzel; it's half a pretzel. Second, the half pretzel wasn't even hot. Third, there was barely any salt on it. And if you want mustard, they charge you 50 cents!

Thank Maria G
Reviewed 26 September 2013

The pretzels here can be compared to frozen pizza. The other reviews are either fake or they have never had a real pretzel before.

Thank Jonathan C
Reviewed 3 August 2013

I am a orginal Philadelphian I use to go to the pretzel street vendor it was great I am now in florida for 18 yrs a store openened here however here, its more like a bread stick very doughie not the traditional shape ( quacker,...More

1  Thank lovesurf
Reviewed 16 July 2013

Whether you find yourself at the Frankford Ave location or downtown, the Pretzel Factory is quite delicious and is VERY affordable. There has only been one instance that I can remember where the pretzels weren't the freshest but even so, they were miles about any...More

Thank Lovecoasters27
Nearby HotelsSee all 88 hotels in Philadelphia
Motel 6 Philadelphia Northeast
155 reviews
1.48 miles away
Courtyard Philadelphia Bensalem
169 reviews
1.51 miles away
The Lincoln Motel
5 reviews
1.66 miles away
Neshaminy Inn
37 reviews
1.72 miles away
Nearby Restaurants
Pat's Pizzeria
5 reviews
.02 miles away
Reen's Deli
7 reviews
.02 miles away
Katie O'Donnell's
28 reviews
.83 miles away
Nearby Attractions
Parx Casino
1,586 reviews
1.61 miles away
Neshaminy State Park
60 reviews
3.08 miles away
Saint Katharine Drexel Mission Center and Shrine
40 reviews
1.75 miles away
Neshaminy Mall
71 reviews
3.17 miles away
Questions & Answers
Get quick answers from Philly Pretzel Factory staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Reservations, Wheelchair Accessible
Good for
Open Hours
08:00 - 18:00
06:00 - 20:30
06:00 - 20:30
06:00 - 20:30
06:00 - 20:30
06:00 - 20:30
08:00 - 20:00
Location and Contact Information
  • Address: 12363 Academy Rd, Philadelphia, PA 19154-1927
  • Location: United States  >  Pennsylvania (PA)  >  Philadelphia
  • Phone Number: +1 215-637-2636
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing