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The Capital Grille

Certificate of Excellence
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5197 Big Island Dr, St. Johns Towne Center, Jacksonville, FL 32246-7482 (J. Turner Butler Blvd.)
+1 904-997-9233
11:30 - 22:00
Open now
See all hours
Sun 17:00 - 21:00
Mon - Thu 11:30 - 22:00
Fri 11:30 - 23:00
Sat 17:00 - 23:00
More Info
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243 Reviews from our TripAdvisor Community

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Time of year
Showing 240: English reviews
Jacksonville, Florida
Level Contributor
85 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

First off, if you are expecting Longhorn quality (yuck) or prices then go to Longhorn. Capital Grill is expensive. However, the food is excellent and the service is top notch. Steaks are dry aged and prepared to perfection. The restaurant offers a good selection of steak and seafood. Most beef selections center around the New York cut. Side dishes are... More 

Thank Joepg629
Amelia Island, Florida
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

The food is very expensive but the quality is very good. The food ought to be top notch for its price. There are other restaurants where you can get the same level of service and quality for less. It was a good dining experience, but there is plenty of competition for fine dining that does not cost $100/person (and we... More 

Thank diamondboxer68
Charlotte, North Carolina
Level Contributor
42 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 November 2016

The steak and sides were excellent. thecocunut cream pie was "to die for". The service was outstanding

Thank Henry F
Ponte Vedra Beach, Florida
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 16 November 2016

This restaurant was once my husbands favorite That is why when friends and family wanted to know what to give him for his 75th birthday I recommended gift cards from Capital Grille. On our last visit he ordered the porterhouse cooked medium. It came over cooked. They apologized and said they would cook him another. After waiting twenty minutes the... More 

1 Thank travelgal2512
Justin S, Guest Relations Manager at The Capital Grille, responded to this review

It is truly regrettable hearing about the difficulty we had getting your husband's steak cooked perfectly. You were celebrating his birthday and would have envisioned everything being perfect so you could have enjoyed your meals together. It is equally concerning you were inadvertently charged for dessert; as you mentioned, this is usually provided with our compliments dessert. We apologize you... More 

Harrisburg, Pennsylvania
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 November 2016 via mobile

Lovely restaurant located in a mall complex here in Jacksonville Fl. The staff is friendly and courteous. Our server for this evening was Tabitha. Very pleasant and handled our party of five with aplomb having recently relocated here from Ohio. The 3 steaks entrees along with the Sea scallops and Chilean Sea bass were cooked to perfection and my first... More 

Thank pagllc
Level Contributor
76 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 November 2016 via mobile

It's definitely not an everyday restaurant! It's an upset scale environment, people are dressed up and not very enjoyable with little kids although they do have some kids choices. The menu is somehow limited but has a choice for every taste! The prices are relatively high especially the entry courses and you have to buy the sides separately! It's an... More 

Thank Coco_DCC
Jacksonville, Florida
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 October 2016

If your looking for a special place that will blow you away, this is it. We love the Ruth Chris's, but I have to say this place is better. It's the best. Great for a special affair. The food is a 10 The service is a 10. The atmosphere is a 10. We love this place. It's very expensive, but... More 

Thank pgeis2015
Ponte Vedra Beach, Florida
Level Contributor
120 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 10 October 2016

A truly wonderful fine dining experience. Top notch food, service atmosphere and drinks. The bone in filet mignon was fabulous, the sides were great and the wine list terrific. Service was exceptional and decor was perfect. What more can you ask? Look forward to many return visits.

Thank sanford1
Dallas, Texas
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 October 2016 via mobile

We received a gift card to Capital Grille so this was our first time here. We sat outside in the patio as it was a nice evening. Our Server was nice and attentive at first, but then he disappeared for long stretches at a time. That would be our only complaint. The food was magnificent from the bone-in rib steak... More 

Thank Karl M
San Antonio, Florida
Level Contributor
53 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 5 October 2016

A wonderful experience. Decor and service were very elegant. Steak was perfectly prepared. The lobster mac and cheese was perfection. I think I could have had that as a meal. The wait staff was very attentive, and we were checked on by the general manager - a very important and telling touch. Can't wait to go to the one closer... More 

Thank Lalo765

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$50 - US$70
American, Steakhouse
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Fine Dining
Good for
Romantic, Groups, Business meetings, Special Occasion Dining, Bar Scene
Open Hours
17:00 - 21:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 23:00
17:00 - 23:00
Location and Contact Information
  • Address: 5197 Big Island Dr, St. Johns Towne Center, Jacksonville, FL 32246-7482
    (J. Turner Butler Blvd.)
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-997-9233
You are cordially invited to join us for an evening or afternoon of relaxed elegance and exceptional cuisine. Our impressive menu of nationally renowned dry aged steaks and the freshest of seafood will ignite your culinary imagination as our award-winning wine list of more than 5,000 bottles awakens your inner sommelier. And as our gracious, knowledgeable servers delight you with their uncanny ability to anticipate your every need, you’ll experience firsthand why the American Culinary Federation recently bestowed upon us their “Achievement of Excellence Award.” Whether you’re celebrating a special occasion or hosting a business luncheon or dinner, we can help you flawlessly pull off any private dining event. Our event planning staff has extensive experience and the ideal materials to work with—a capital setting, distinctive food and unmatched service. Located in St. Johns Town Center.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Capital Grille and other visitors
1 question
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Richmond, Virginia
10 months ago

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Questions? Get answers from The Capital Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?