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815 Parkway, Gatlinburg, TN 37738-3268
+1 865-436-3133
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102 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 101: English reviews
Centralia, Illinois
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Stopped in for a cool treat after walking all day. Was clean and employees very friendly, not to mention the great ice cream.

Thank 19vicki72
Huntsville, Alabama
Level Contributor
508 reviews
380 restaurant reviews
common_n_restaurant_reviews_1bd8 181 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

The Gatlinburg Baskin-Robbins was a huge disappointment for us. Two junior employees tried to serve a long line of guests and were clearly overwhelmed. We asked for the key to the restroom and were told it was missing. We have always enjoyed Baskin-Robbins ice cream, but the location should be avoided.

Thank Helga H
Cornersville, Tennessee
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Great place for ice cream. First time here. I like the butter pecan. Great place and friendly staff!

Thank James44_13
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

very good icecream love how there are alot of different types of icecream me and family loved but a little to much for a family of 7

2 Thank Haley R
Murfreesboro, Tennessee
Level Contributor
227 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 12 February 2017

For the amount of people going through, the service was pretty quick. Nice selection of ice cream. For the amount of people, I wish the restaurant was about 5 feet wider as a felt like a sardine standing in line.

Thank James Karl D
Orlando, Florida, United States
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 December 2016

Had to go to Walgreens for some cold medicine and decided I would get some cold ice cream while at it. Very efficient operation and good ice cream.

Thank Bob B
Decatur, Alabama
Level Contributor
78 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 29 November 2016

SURE glad they have Baskin Robbins right downtown so we can get our ice cream fix while walking around downtown !

Thank sandcastleinthesand
Trussville, Alabama
Level Contributor
10 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 8 November 2016

We no longer have Baskin Robbins in my state and we were excited to get ice cream we use to get as kids.

Thank Timewithhubby
Albert Lea, Minnesota
Level Contributor
76 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

If you like ice cream, you will like Baskin-Robbins...several locations in the Gatlinburg/Pigeon Forge/Sevierville area, tasty goodness!

Thank Keith K
Chillicothe, Ohio
Level Contributor
37 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

I imagine it is really hard to keep a place that is high traffic completely clean, but this place has seen better days. It was dimly lit, a bit dirty and the people working weren't exactly clean themselves. With that being said, they were friendly and efficient. The ice cream met the high standard of other Baskin-Robbins visits we've made... More 

Thank speakman11

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
American, Fast food
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 815 Parkway, Gatlinburg, TN 37738-3268
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-3133

Questions & Answers

Questions? Get answers from Baskin-Robbins staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?