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Best Italian Cafe & Pizzeria

Certificate of Excellence
££ - £££
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 22:00
Open now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,554 Reviews from our TripAdvisor Community

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Showing 1,551: English reviews
United States
Level Contributor
195 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW

I can't remember the last time I gave a restaurant a terrible review, if ever. The service was slow, which was fine as we were not in a hurry. The food was decent, no big deal either way and thank God no one became ill as I was waiting for it to happen. Why? Well, after we finished our meal... More 

Thank Gozzies
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

I will be the first to say that I typically AVOID Gatlinburg like the plague. However, today we ventured out and found this little place. Great food. I had the lasagna with meat sauce and my husband had the chicken parmigiana. Dinner came with a salad that included 2 types of olives, tomatoes, onions, and mushrooms. I recommend the house... More 

Thank Becky C
Lawrenceburg, Kentucky
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

If you want pizza in Gatlinburg, look no further than right here! This place is phenomenal! The pizza taste of quality ingredients, careful prepping, and cooking with care. Awesome service as well!

Thank steven l
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago via mobile

We have been going to this restaurant every time we're in Gatlinburg for over twenty years. It's been going downhill over the years, but this most recent time was very disappointing. The food was so expensive, and not that great. The service was poor, and the facility is becoming very dated and run down. I would not recommend this restaurant... More 

1 Thank Megan S
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Get the garlic knots and make sure to save some. They are even better the next day! The interior is dark and romantic. Whether you get pizza, fettuccine, or spaghetti, everything is good.

Thank mindysmith
Jackson, Ohio
Level Contributor
62 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Favorite of the Locals. Located on the Elks Plaza on the North end of the parkway. We return here to eat each year and have never been disappointed. Great 70's & 80's music during last visit. Still serving the best garlic rolls ever! Awesome salad and Lasagna. Many other favorites on the menu excluding pizza, but I always get Lasagna!

Thank Eric B
Level Contributor
46 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We've been coming here over 25 years. The BEST garlic rolls! Always make sure to eat here at least once. A hidden gem in Elks Plaza.

Thank Tina S
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago via mobile

The food was really good but the host was outside smoking and completely ignoring the fact that we was there waiting to be seated so we could look at the menu. Then our waiter never came by for refills and ignored the fact that we was there..

Thank jamieh0224
McKinney, Texas
Level Contributor
754 reviews
448 restaurant reviews
common_n_restaurant_reviews_1bd8 190 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We stopped here for lunch. They had a good lunch menu and the regular menu is served all day. I had the chicken parmigiana special which came with spaghetti and meat sauce. It was good. Before the meal, we were served fresh garlic rolls. Everything was good.

Thank DDay1959
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Best pizza I've had outside of NYC! Oooey, gooey real cheese, tasty crust like brick oven. Friendly staff and short wait for food. So good we went back a second time during our trip. There is another location on the parkway, but this one is better!!

Thank rnnyc24

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Italian, Pizza
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Cheap Eats, Special Occasion Dining, Local cuisine, Child-friendly, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?