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Ben & Jerry's

Certificate of Excellence
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638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
Website
Today
11:00 - 21:00
Closed now
See all hours
Hours:
Sun - Thu 11:00 - 21:00
Fri - Sat 11:00 - 23:00
More Info
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Canton, Georgia
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Yeah it is overpriced but it is so good! If you sign up on their website they will send out coupons for you to use! Most people stop in at least once just to say they have been there! We have been several times!

Helpful?
Thank felicia82004
Fort Lauderdale, Florida
Level Contributor
43 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 January 2017

Of course it is Ben and Jerry's and it is the best Ice cream on the strip! It is right on the main street and if I behave, I get an ice cream here!

Helpful?
Thank mzbh2016
Roanoke, Virginia
Level Contributor
54 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 December 2016

when you are visiting Gatlinburg,be sure to visit Ben&Jerry's for a delicious ice cream treat, if the weather is warm just take a seat, while you are enjoying yourself, watch other visitors having fun

Helpful?
Thank riteobie
Lenoir City, Tennessee
Level Contributor
280 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

On a very hot, late June day we attempted to cool off with some old fashioned and very delicious ice cream. We had a large group but the serving staff was very helpful and patient! Good choices of flavors...as usual.

Helpful?
Thank JOBEEGONE
Taylors, South Carolina
Level Contributor
239 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 6 November 2016 via mobile

I am not a fan of Ben or Jerry, but I do love their ice cream! The staff was friendly and the ice cream was outstanding! Ben and Jerry have crappy politics, but they have great ice cream!

Helpful?
Thank Rome M
Youngstown
Level Contributor
89 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 3 November 2016

This first November week in Gatlinburg has been very warm. Hence, the need for ice cream. Ben abd Jerrys is right on the Parkway and was just a short walk from the convention center. I walked in and ordered two scoops of mint chocolate chip in a cup. At first I thought the employee was making a mistake as he... More 

Helpful?
1 Thank Patrick C
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 October 2016

We got waffle cones with our favorite flavors. Outstanding ice cream, great taste, worth the price. Loved it!!!!!!!!!!!!!!

Helpful?
1 Thank Mary D
Jonesboro
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 October 2016 via mobile

Ben and Jerry's has wonderful ice cream. They serve it to you baskin robins style. I guess I was thinking it would be more of a restaurant setting since they are one of the gold standards for ice cream in this country. But we were not disappointed , it hit the spot. Great service!

Helpful?
Thank Sylvia W
Corinth, Mississippi
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

We loved this place. We stopped in every time we were close. They have a great selection and the flavors are wonderful. Never had bubble gum ice cream but it was surprisingly good.

Helpful?
Thank tom d
Holly, Michigan
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 18 October 2016 via mobile

We visited this establishment today. While the ice cream was tasty, the workers didn't seem happy to serve it up. There were no smiles to be seen on any of their faces. I wouldn't recommend it.

Helpful?
Thank MissKimi

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American
Meals
After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
Description
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?