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Ben & Jerry's

Certificate of Excellence
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638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
Website
Today
11:00 - 23:00
Open now
All hours
Hours:
Sun - Thu 11:00 - 21:00
Fri - Sat 11:00 - 23:00
More Info
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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Lenoir City, Tennessee
Level Contributor
172 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

On a very hot, late June day we attempted to cool off with some old fashioned and very delicious ice cream. We had a large group but the serving staff was very helpful and patient! Good choices of flavors...as usual.

Helpful?
Thank JOBEEGONE
Taylors, South Carolina
Level Contributor
216 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I am not a fan of Ben or Jerry, but I do love their ice cream! The staff was friendly and the ice cream was outstanding! Ben and Jerry have crappy politics, but they have great ice cream!

Helpful?
Thank Rome M
Youngstown
Level Contributor
89 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 3 November 2016

This first November week in Gatlinburg has been very warm. Hence, the need for ice cream. Ben abd Jerrys is right on the Parkway and was just a short walk from the convention center. I walked in and ordered two scoops of mint chocolate chip in a cup. At first I thought the employee was making a mistake as he... More 

Helpful?
1 Thank Patrick C
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 October 2016

We got waffle cones with our favorite flavors. Outstanding ice cream, great taste, worth the price. Loved it!!!!!!!!!!!!!!

Helpful?
1 Thank Mary D
Jonesboro
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 October 2016 via mobile

Ben and Jerry's has wonderful ice cream. They serve it to you baskin robins style. I guess I was thinking it would be more of a restaurant setting since they are one of the gold standards for ice cream in this country. But we were not disappointed , it hit the spot. Great service!

Helpful?
Thank Sylvia W
Corinth, Mississippi
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

We loved this place. We stopped in every time we were close. They have a great selection and the flavors are wonderful. Never had bubble gum ice cream but it was surprisingly good.

Helpful?
Thank tom d
Holly, Michigan
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 18 October 2016 via mobile

We visited this establishment today. While the ice cream was tasty, the workers didn't seem happy to serve it up. There were no smiles to be seen on any of their faces. I wouldn't recommend it.

Helpful?
Thank MissKimi
Illinois
Level Contributor
109 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

We just returned from a warm day of hiking. What better spot to stop for something to cool us down!! I had a small dish of Coffee Coffee BuzzBuzzBuzz...wow! Coffee-flavored ice cream with espresso bean fudge chunks. Delicious! We took our ice cream and sat down on one of the many benches that are on the Parkway to people watch.

Helpful?
Thank Penelope1975
Philadelphia, Pennsylvania
Level Contributor
56 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 14 September 2016

The ice cream was as good as Ben & Jerry's usually is, but the service was not so friendly. We were about halfway through with our cones when the clock struck the closing hour, and they said the owner was on the phone saying we had to leave immediately. We were just a family of four quietly eating our cones.... More 

Helpful?
Thank RobT70
Baltimore, Maryland
Level Contributor
77 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 13 September 2016

Expect to pay $7-10 for a single ice cream treat. All the various ice cream places along Parkway in Gatlinburg charge similar prices.

Helpful?
Thank zevb

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American
Meals
After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
Description
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?