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The Bears Head

Claimed
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
View all details
meals, features

Location and contact

Reviews (146)
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142 results
Traveller rating
28
50
17
14
33
Traveller type
Time of year
LanguageEnglish
28
50
17
14
33
Show reviews that mention
All reviews chicken club beans wetherspoons pub free refills meet friends lovely meal friday night ale
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1 - 10 of 142 reviews
Reviewed 1 week ago

Visited here the first time in over 3/4 years, made it in time for the Breakfast menu on a Sunday. Managed to grab a booth, and had great service by the male and female staff that served us. The food was served prompt and hot,...More

Date of visit: February 2019
Thank HelmarkCardiff
Reviewed 4 weeks ago

My wife and I, often with friends, regularly frequent The Bears Head, Penarth. Why? Because the quality, price and service is difficult to fault. I accept it is starting to look a little 'tired' and could do with a make-over. I also accept that the...More

Date of visit: January 2019
Thank Nortsy
Reviewed 29 December 2018 via mobile

What a pathetic effort. No Stella, no Fosters, no Punk IPA, only slimline tonic and a mouthful of chat when I queried it. 1/10.More

Date of visit: December 2018
Thank Ned60
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 3 January 2019

Thank you for leaving us a review on your recent visit to The Bears Head. Our apologies that we did not have our full range of products on offer at that time, however this has been rectified and we hope that you return to us...More

Reviewed 5 December 2018 via mobile

Called into the bears head in penarth for Wednesday night chicken club night staff very friendly food was nice and hot jacket potato with beans and side of cheese I had chicken breast bites with hot sauce and chips very tasty as wertherspoons pubs go...More

Date of visit: December 2018
Thank Nathaniel-Richards
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 7 December 2018

Thank you for taking the time to leave us a review. We're pleased to hear that you had a positive experience as customer service is very important to us, and we hope to see you again soon! Many Thanks The Management Team

Reviewed 23 November 2018 via mobile

Not enough staff, terrible service, very slow even when quiet. Appalling food and not even hot. If you want cheap and nasty and to be treated badly then this is the place for you. Good luck! There are plenty of other nice cafes and pubs...More

Date of visit: November 2018
1  Thank CJMH01
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 26 November 2018

Thank you for taking the time to leave us some feedback on your recent visit with us. We're sorry to hear that it was not a positive one as customer service is very important to us. We would love to hear from you to see...More

Reviewed 12 November 2018 via mobile

Not a bad place for a drink or some food. But the external doors constantly 'stick' open and its usually left to a customer closest to close them. Not great when your eating food and the place freezes. Sometimes I think the temperature is set...More

Date of visit: November 2018
Thank zachuk
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 18 November 2018

Thanks for leaving us a review. This seems to be a recurring issue, but be assured we will get the doors fixed again as soon as possible. We do aim to rectify any problems as soon as we are aware of them, so please notify...More

Reviewed 12 October 2018

me and a few friends wanted to have breakfast so we went in and started ordering when they said you had to be 18 to order breakfast, please correct me if im wrong but im pretty sure if your not uying alcohol then you dont...More

Date of visit: October 2018
Thank jonahj537
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 15 October 2018

Thanks for leaving us a review on your recent visit and to give us the chance to clarify our rules regarding identification. You can be asked for ID at any point of your visit, for buying anything, or when having things bought for you. This...More

Reviewed 7 September 2018 via mobile

Had a lovely meal at the bears head, food was prompt and all the staff were really friendly even though it was really busy when we first arrived. Great atmosphere and good value for money, loved the variety of real ales!

Date of visit: September 2018
Thank monsta89
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 15 October 2018

Thank you for leaving us some feedback, always great to hear that even when we're busy our standards are still high! We look forward to having you back with us again soon! Many Thanks The Management Team

Reviewed 7 September 2018 via mobile

Visited here on a Friday night for a friend's birthday. Eventhough the bar was busy we were served straightaway by the lovely Sue. Food was amazing and we will definitely return.More

Date of visit: September 2018
Thank 268lizzyd
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 15 October 2018

Thank you for taking the time to leave us a review of your visit to us. It's great to hear such positive feedback and this will certainly be passed onto our staff. We look forward to having you back with us again soon! Many Thanks...More

Reviewed 4 September 2018 via mobile

A typical wetherspoons looking pub , you may not like the feel of the place , but the real ales are good , and the food is what you would expect from this type of pub , but what really let's this particular wetherspoons pub...More

Date of visit: September 2018
1  Thank Paul e
The Bears Head P, Manager at The Bears Head, responded to this reviewResponded 6 September 2018

Thank you for leaving us some feedback on your recent visit with us. Our apologies that you didn't have a completely positive experience and we will be looking into this matter as customer service is of the highest importance to us. We hope things will...More

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