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Westgate, Haltwhistle NE49 9AF, England
+44 1434 394121
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  • Excellent67%
  • Very good26%
  • Average3%
  • Poor3%
  • Terrible1%
Travellers talk about
“soups” (3 reviews)
“sandwich” (3 reviews)
Closed Now
British, Cafe, Soups, Vegetarian Friendly, Vegan Options, Gluten Free Options
Westgate, Haltwhistle NE49 9AF, England
All Details
Write a ReviewReviews (52)
Traveller rating
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1 - 10 of 52 reviews

Reviewed 2 weeks ago

I went here on Saturday 27 October for a cup of coffee with my friend. I have to say that sadly I was not impressed. The cafe is clean but the service left something to be desired. I asked for a latte and my friend...More

Thank yugg38
Reviewed 2 October 2018

A nice little cafe visited with some of my family. We all ordered different coffees and also tried the stottie. The lady serving us was very pleasant and efficient. I would go back.

1  Thank Anne H
Jill E, Owner at Kasteale, responded to this reviewResponded 4 weeks ago

Many thannks for the kind review. I do seem to spend a lot of time explaining what a "stottie" is.

Reviewed 4 September 2018

It was great to find a cafe that was actually open after 4pm on a Saturday, especially such a nice one. We just had a drink, but thoroughly enjoyed the friendly atmosphere and owner. Even the outside gents toilet was a treat ! Next time...More

1  Thank Daniel P
Jill E, Owner at Kasteale, responded to this reviewResponded 7 September 2018

Yes the gents toilet is a bit of a throwback! The pull flush confuses many of the younger generation. Glad you enjoyed your visit (no pun intended!) and hope to see you again.

Reviewed 31 July 2018

Told when we arrived that they were busy as they were short staffed. We had a thirty minute wait for two bowls of soup. Soup was definitely not worth the wait.More

Thank Vince_Urwin
Jill E, Owner at Kasteale, responded to this reviewResponded 1 August 2018

I am sorry you were disappointed with your experience. However, I did explain to you when you arrived that there would be a wait as I was on my own for half an hour and that the days fresh soup had sold out. You elected...More

Reviewed 12 June 2018 via mobile

No coffee machine and 20 mins for a filter. Probably good for Haltwhistle though. Party of 5 geriatrics walked in. Confused the staff. Saw it would be carnage so just ordered a filter coffee. Decided to go to the co-op for a sandwich instead. Understaffed....More

Thank eustace p
Jill E, Owner at Kasteale, responded to this reviewResponded 18 July 2018

Apologies for not responding to this review sooner but I have been "off Line" for a while and did not pick it up. I am sorry that you did not enjoy your visit, but as my granny used to tell me "it costs nothing to...More

Reviewed 31 May 2018 via mobile

Whilst on the streets of Haltwhistle my mum and I stopped for lunch and both opted for the daily special of pasta bake and I must say it really was delicious. A kind chap came over to our table and took our order, for a...More

Thank doddz1990
Jill E, Owner at Kasteale, responded to this reviewResponded 2 June 2018

Thanks for taking the time to review, and for the positive comments. I must say my husband will be tickled pink at being referred to as "a kind chap". He has only been helping me out for a few weeks so he must be upping...More

Reviewed 29 January 2018

Great Rhythm & Rhyme evening. Food lovely. Mine off menu made specially. Excellent wines too! Staff brilliant.

Thank julestrangwige
Reviewed 26 October 2017 via mobile

We popped in for a quick bite before visiting the Roman Army museum and really enjoyed the delicious soups and sandwiches. The bread that came with the soups was incredible - moist and nutty and simply delicious. The friendly woman serving managed to both make...More

Thank flossj
Jill E, Owner at Kasteale, responded to this reviewResponded 10 November 2017

Thank you for your review. I am pleased you enjoyed your visit. The "friendly lady" was my very capable manager, Kirsty, who does a stirling job, both in the kitchen and front of house. Couldn't manage without her...

Reviewed 5 October 2017 via mobile

We stumbled across Kasteale yesterday (after not at first realising it was a cafe due to the unusual name and discrete signage) but are so glad we did. We were welcomed warmly and openly, and pleased to find that as well as delicious wholesome cakes...More

Thank sarah_from_leeds
Jill E, Owner at Kasteale, responded to this reviewResponded 16 October 2017

thankyou Sarah, for taking the time to review. I am glad you enjoyed the cakes. THe date and oat slice is a firm favourite on the menu now. It is a "Cranks" recipe from their original shop back in the 60's. For those who don't...More

Reviewed 4 October 2017

As our B&B didn't provide breakfast, we were on the lookout for a likely place to eat. We found this on the first day, and didn't bother to look for anywhere else - it's good food at a good price. Our special favourite was crumpets...More

Thank Lorraine A
Jill E, Owner at Kasteale, responded to this reviewResponded 16 October 2017

Thanks for taking the time to post a review. It is always appreciated. Lovely to meet you and hope you enjoyed your stay in Haltwhistle. Everyone I have spoken to has been very complimentary about your choice of B&B at Belford House as well.

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$4 - US$10
Brunch, Breakfast, Lunch, Drinks, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Free Wifi, Street Parking, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
09:00 - 16:00
09:00 - 16:00
09:00 - 16:00
09:00 - 16:00
09:00 - 16:00
10:00 - 16:00
Location and Contact Information
  • Address: Westgate, Haltwhistle NE49 9AF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Northumberland  >  Haltwhistle
  • Phone Number: +44 1434 394121
  • E-mail
A small owner run and managed cafe serving mainly organic homemade cakes, bakes and soups and sandwiches. Also small range of organic produce available to buy. Walkers, cyclists and dogs welcome. Core opening hours as stated but often open later in the summer. Please phone to check.
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