I’ve eaten here before and not had issues but last night was just awful. The service wasn’t even worthy of one out of five. The server was awful and didn’t even take our order until 40 minutes after we arrived. Yes, we did ask her...why she wasn’t taking orders prior to this and all she said was there is a backlog in the kitchen and she’s not taking our order until they work out who came in first?!?! Absolutely astonishing to be told this! Well maybe explain this at the beginning and don’t leave people waiting and actually have a diary system showing those who booked (we did) and those who just walk in! Very poor attitude too. We asked how much longer for the food to arrive because it was now an hour and she was so rude.
No apology, poor service, poor food and an overall sense of disappointment for a family meal. The only server that was polite was the young girl who took our payment. At least she had a smile!
We certainly won’t be returning again and our weekly meal out will be at another venue from now on.More