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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, Drinks
View all details
meals, features, about
Reviews (195)
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195 results
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LanguageEnglish
Traveller rating
66
51
28
21
29
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Reviewed yesterday

food is decent cafe is clean however i didn’t enjoy watching my meal nearly being given to a different table because the lady couldn’t find the correct table….

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 days ago

Very busy but SO efficient! Took orders promptly and meals were delivered quickly. Food choices were excellent and the food was delicious. The staff were very friendly and helpful. We will definitely go again.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 days ago via mobile

I have visited many times here with our French bulldog who has anxiety, today I have been turned away as they no longer allow dogs? Strange as most garden centres cater for this. We wanted to do some plant shopping, and certainly was going no...where near the cafe. It’s a hot day and I am not risking the health of my dog, I certainly won’t be coming here again and spreading the word via socials and reviews. STAFF MEMBER SHRUGGING HER SHOULDERS!! Rude… no care for animalsMore

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 days ago

Usually very happy with the food here, but today had a Tuna mayo jacket potato, and there was not enough (if any at all) butter on it.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 days ago

Came to this garden centre to do some plant shopping; we have always come her and found it great.. however we were stopped taking our dog in, small French bulldog who suffers from anxiety due to her past experiences being rescued. The weather is warm...and we are unable to leave her at home or in the car.. this is a garden centre so found it very strange to not let dogs in.. we were not asking to go into the restaurant. Such a shame that they have lost a customer.. it also states they except dogs on there website. They need to cater for the customer’s. I have not yet come across another garden centre who don’t allow dogs.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Arrived at 3.45 for tea after buying plants. At 4.05 a waitress was hovering and desperate for our tray. As we were still drinking we ignored her. She returned at 4.15 while I was still drinking to try and remove our tray. They were obviously...desperate to clear the place ASAP. If they are desperate to finish at a specific time they should stop serving earlier and not rush the customers. Will not rush back .More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 2 days ago

Hello, thank you so much for your review. We are so sorry that you feel this way. I have spoken to the Manageress about your comments, and she has assured me to speak to the rest of the ladies about their clean down. We do...More

Reviewed 3 weeks ago

low quality food and was lukewarm staff are miserable and act like they don’t want to be there ,when tried to speak to staff i was ignored won’t return

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 3 weeks ago

Thank you and take care from Team Clent

Reviewed 29 March 2024

We came here to celebrate a 70th birthday with afternoon tea for 8 people. The table was ready when we arrived complete with a birthday card for the birthday 'girl'. The food was very good and very fresh but what made the occasion so successful...was that every couple had their own stand of food and a teapot for two. That ruled out any confusion over whose food belonged to whom. I would recommend this type of celebratory tea. We all took some food home, because there was so much, wrapped in the foil provided.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 2 April 2024

Thank you so much for your wonderful, kind review. We as a team are happy that your visit to our coffee shop and your occasion was so lovely for you all, good to know the 70th Birthday celebration was how you had all planned it...More

Reviewed 19 February 2024

Me and my partner always come for lunch every week, food is always fresh and well presented however the last few weeks we’ve visited we’ve felt it’s not been the same we haven’t been seeing one of the young girls that works in the cafe...,the one with the eyelashes ,she always gives us a kind smile on arrival and is always up for a chat and a laugh , we’d just like to know if she’s okay and let her know her presence is missed😃More

Date of visit: February 2024
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2024 via mobile

I attended the cafe with my mother.  We ordered 2 poached egg on toast. We were told that we couldn't have the poached egg, but could have scrambled egg as there was no chef. We received 2 pieces of toast, with a tiny amount of...scrambled egg. On complaining and returning the 'meal' we received a second offering. Photo attached.  We were informed that this was 2 eggs scrambled at a charge of £5.95 I feel that the portion size inadequate as a meal, for the cost charged. The egg didn't even half cover the toast. We eat out regularly at local cafes, garden centres etc. Regardless of the fact we were advised this was 2 eggs you ought to be embarrassed asking that much for this meal. I am uploading a photo of the mealMore

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2024 via mobile

Visited for cake and tea/coffee with family, but was very disappointing. One off the cake which I chose tasted stale and the nuts on top where soft. I took it to I thought was the restaurant manageress who asked if I wanted something else. I...did not want anything as i felt disappointed. The lady then offered a refund which I excepted. She did not come back to me although available, so as we where about to leave I went up to see here, I was told in not a very nice manner that she had tried the cake and it tasted fine and she found no problem, I really don't feel that I needed to be told in the way she told me. I caused no issue only saying that it was not nice my choice and then made to feel and treated in a unacceptable manner, I was refunded. Maybe a word on how to speak to customers is adviced, I spoke to her nice. So very disappointing visitMore

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2023

Had a fabulous lunch with my pals today. A very good vegan menu including cake and ice cream. Food was lovely. Best chips ever! Service was very good. Staff very helpful and pleasant. Will definitely be returning.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 8 December 2023

Brilliant Sheilah !!!! Thank you for taking the time out of your day to post such a great review, the team are always happy when our visitors have such a great experience so when I pass your review onto them it will make there day...More

Reviewed 3 December 2023

visted today for Sunday dinner, cafe was very busy the lady at till was fast to get que down ,food was lovely and could tell it was fresh, Will return next Sunday

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 4 December 2023

Thank you for taking the time to post such a wonderful review, we are happy to know that our hard work is appreciated. Take care Team Clent

Reviewed 1 December 2023

We used to be a regular customer for Sunday lunch however when chef left and no cooked food available we reluctantly move on else where. After recently reading that Clive had passed away and a new cat named Toby was resident in store we thought...it was time to revisit and reacquaint for Sunday lunch. Not a good experience, It was very cold in the restaurant and we along with most other customers elected to keep coats on to eat, people were looking at each other and nodding their heads in disbelief. First thoughts was to leave and try elsewhere however partner said to stick with it so we ordered two meals and tea for two. One dinner served on a luke warm plate with wet vegetables lying limp in bottom of bowl !!! (Unlike others served with vegetables piled high in their bowls, perhaps regular visitors receive preferential service). One fish & chips meal served on a luke warm plate, fish crispy on top soggy on bottom. Both meals cold before being able to fully consume due to low plate & room temperature. We drank the tea to keep ourselves warm before the meals arrived and at £30.00+ did not feel like purchasing any additional drinks. Waitress moving around tables in our vicinity enquiring if everything is satisfactory however skirted around our table as if aware that we were not going give a complimentary reply. We did previously receive phone calls from Clent nursery informing that a chef was now employed enabling them to resume cooked lunches however based on this experience we will remain lunching at alternative Ashwood garden centre where value for money and consistency of service is guaranteed.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 4 December 2023

Thank you for taking the time to post your feed back of our business, I will pass on your comments to our team and ask them to address any of the issues raised. We really appreciate your feed back and wish you well. Take care...More

Reviewed 26 November 2023

Great place for a catch up food good and nursery great for plants and household items. Inexpensive too

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clent Nurseries, Owner at Clent Nurseries Coffee Shop and Restaurant, responded to this reviewResponded 4 December 2023

Good to know that you had such a positive visit, please come again. Take care Team Clent

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Questions & Answers
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Amanda L
2 September 2018|
AnswerShow all 2 answers
Response from Chloeann1310 |
Yes gift vouchers are available but only for the garden centre
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CLENT NURSERIES COFFEE SHOP AND RESTAURANT, Stourbridge - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Clent Nurseries Coffee Shop and Restaurant

Clent Nurseries Coffee Shop and Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4