Extremely disappointed. Didn’t get all items on the full English menu considering it cost £11 per breakfast!

Visited early Saturday evening and it was busy so had to wait a while for food, fair enough. The fish and chips were good but the burger was very very poor - the bun was rock hard and inedible and the burger itself overcooked and...looked like a small burger from the freezer aisle. We did complain but were just told that feedback would be given to the kitchen and nothing else… great but I’ve just paid £15 for a portion of chips that came with it. I don’t really want to deal with confrontation on a family meal so just left it at that but would have been happy to pay for the chips and not the burger. In summary, the food might be good or might be inedible but if it’s inedible then there is no refund.More

Just left a very disappointing visit to the Albion Hotel Broadstairs. We have stayed and eat there numerous times over the last few years. Judging by the visit we have just had, we will have to think twice whether to visit again or not! We...travelled over an hour to go to the Albion for fish and chips. We placed our order also ordering a portion of onion rings. We were then told they had run out of fish and also onion rings. Looked at a very limited main course list and ended up ordering two burger and chips. One with blue cheese. Was then informed they had run out of blue cheese. When the burgers finally arrived after waiting over an hour, the portion size and quality was very very poor. No garnish on the plate. Just a small bowl of chips and a burger in a sesame seed bun with one slice of tomato, one lettuce leaf and a little tastless cheese. The burgers were hard and dry around the outside. A rip off for £16 each!! I would be grateful for a reply from either The Albion Hotel or Shepherd Neame as to why the quality of the food has gone down so drastically. I do not want to hear that the reason why food was unavailable was because they were busy! Thank you.More

These are the photographs to accompany my review. For some reason the first lot haven’t been included.

Visited here with my friend for lunch on the 16th Aug. We found a decent table outside, chairs were very uncomfortable. Music playing was reminiscent of a Greek taverna but became annoying as it was on a stereo played on a loop. All the sandwiches...come with chips except the crab because, i was told “it’s quite a plateful”. I went ahead and ordered the white crab and lemon mayo open sandwich which at £12.50 I had high expectation of. Together with a glass of cheap tap lemonade and a small bottle of Perroni lager it came to £20.00! Sandwich was truly awful and certainly not a plateful. When I’ve had an open sandwich at other places, I’ve had both slices of bread just open with filling on both. I basically paid for one slice of bread, half a plate of various lettuce leaves and red onion, no other salad, and what can only be described as a splop of crab. The bread was tasteless and had a thick layer of the lemon mayo, the beautiful taste of the crab was completely lost in a sickly mix of more mayo. Could not taste the crab at all, what a shame. When you have crab leave it as it is, do not swamp it’s beautiful flavour in mayonnaise. It could also have been any part of the crab meat, white or brown, it was so drowned you could not tell. My friend had the applewood cheese and chutney sandwich, with chips. The first plate that came was a dry, seeded bread with very little cheese, a vague spread of what looked more like pesto and a slice of tomato. She queried this because at £9.00 it really wasn’t up to standard (photos don’t show it particularly well). A fresh plate was brought out and was much better - thick plain soft brown bread nice filling of cheese and you could make out the chutney. However, the grated cheese tasted no different to a mature cheddar you could get at Tesco. No hint of any other flavour so who’s to know. On the whole we enjoyed sitting outside in the sun but the rest of the experience was very poor. Whilst in the ladies loo, another lady was saying it had been terrible - they’d had to get a refund on a food order which, despite chasing the staff, never turned up. The Albion used to be a good place to get a good range of food. Now it’s just another place trying to be too fancy and is way to expensive for what you get. Will certainly not be going back here for food.More

An excellent lunch with friends. The staff were friendly and helpful. The service was efficient. The food was well presented and very tasty. The portion size was more than ample and very good value for money. My wife is Gluten Free but her diet did...not cause any problems. An added bonus is that the establishment is dog friendly. Can certainly recommend.More

We had a quick diner at the upper terras, with a view over the sea (and poor music). The fish and chips: small portion for the price we paid. The risotto: fine, but maybe too much. The chicken: was bleeding and had to be returned....The staff was impeccable and we were offered a refund for the undercooked chicken and got a complimentary bowl of crispy chips. Room for improvement in the kichen!More

If you are worried about cash disappearing from the UK, I would advise you to stay away from the Albion. I was forced to leave due to their active compliance with World Economic Forum attempts to do away with cash by banning cash use in...the restaurant. The only way to stop these evil tyrants is to hit them in the pocket. I will never buy anything anywhere that refuses to accept cash and I hope lots of people will do the same.More

We all ate lunch here and had prawn sandwiches which were terrible. cheap bread, very inferior prawns, obviously frozen. I asked for mine to have no spread on it and the waitress didn't even know which one it could be. Good job it wasn't something...that was an allergy. Never go again here. Plus as I sat on the toilet seat in the ladies' it fell off and I fell to the side (before nearly falling on the floor, but just saved myself) Hygiene is not good either, what a bad impression it gives to visitors.More

We had a lovely meal tonight, highly recommend the prawn, crab & chorizo linguine,beautiful location, atmosphere, staff were so nice , attentive & welcoming. It's a perfect place to go whether staying or having a meal out overlooking the sea

For a beautiful sunny day their is nowhere better to go for a spot of lunch . While looking out at the amazing view of the beach we were treated to the level of service very rarely offered in modern day restaurants. The staff were...very friendly and actually spoke to you like a human! The food was lovely and we enjoyed the entire Royal albion experience, thank youMore

Since we came to Kent five years ago, we have often enjoyed a well-priced, well-cooked and well-served lunch at the Royal Albion. This is no longer possible. Our first disappointment came when we took foreign visitors here for lunch. Just about everything was off the...menu and what we did order came after over an hour’s wait with no prior warning that there would be a long delay. We thought this might have been a one-off aberration but, no, today was worse. There was the same long delay but eventually I was served with what purported to be ‘King prawns with gremolata’. Now, I know gremolata is made from chopped herbs, sometimes with olive oil ….but, no, the three miserably small prawns came with a tiny dish of mayonnaise covered with a revolting red oil - not a herb in sight. This unappetising dish was priced at £12. We know prices have all increased but this was extortion. We won’t be going back and I shall complain to Shepherd Neame.More