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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food, Barbecue, Turkish
Special Diets
Halal
Meals
Lunch, Dinner
View all details
meals, features
Reviews (36)
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36 results
Traveller rating
21
3
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2
8
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Time of year
LanguageEnglish
Traveller rating
21
3
2
2
8
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All reviews salad burger kebab meat delivery takeaway
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Reviewed 1 March 2024 via mobile

Have been ordering from aksu for a few years and it was our favourite takeaway but the last few times the kebabs are so cold and cold fat on the meat, not a pleasant treat anymore.

Date of visit: March 2024
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Reviewed 2 December 2023

This (used) to be my go to takeaway! Ever since it was taken over by new owners the standards have dropped so bad. Ther are many kebab shops in Cheshunt I would avoid aksu :)

Date of visit: November 2023
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Reviewed 29 October 2023

I can't understand these bad reviews.Ive been getting takeaways for 5 years from here.They are without doubt the best kebabs in cheshunt.Also has a 5 star hygiene rating.That tells you all you need to know.

Date of visit: October 2023
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Reviewed 30 September 2023

This was a takeaway order for delivery and all food was very dry and severely over cooked. Ordered Garlic Sauce as part of option on kebab but none on there. Paid for 2 Chilli sauce pots but none received. Business had been sold 10 months...ago and the new owners have destroyed it with buying cheap meet and they certainly don't know how to cook either. THey also take your money for extras but don't provide the goods....Thieves! Never again will I pay a penny for their disgusting food!!More

Date of visit: September 2023
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Reviewed 14 August 2023 via mobile

We were a party of 8 and ordered a takeaway. When it arrived, none of the food we'd ordered tasted very nice, but we ate some as we'd paid a lot of money collectively for our food. We'd never bought food from Aksu before, so...we all agreed to try it. We all had variations of kebab meat, chicken, and Donner. That night, all 8 of us had sickness and diarrhoea. We'd all not had anything else apart from food from Aksu, so we can only put it down to their food. Would eat or order food from there again !More

Date of visit: August 2023
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Reviewed 27 June 2023

Absolutely awful chewy kebab meat. Hadn't realised Aksu had changed owners. Sadly its probably become the worst in the area. Wont be using again

Date of visit: June 2023
Helpful?1  
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Reviewed 10 May 2023 via mobile

We have been regular users of Aksu for a few years but since the change of ownership things have taken a turn for the worst and it’s such a shame. Food is no longer fresh, we had some Doner Kebabs recently and the meat tasted...sour which would indicate it’s off. All went in the bin. Will not be returning here!More

Date of visit: May 2023
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Reviewed 29 April 2023

Dreadful place!! Definitely changed hands in the last 6 months as we’ve had takeaways from here for the last few years and never a problem! Had a takeaway a few weeks ago and thought the staff looked different! Food was ok! Decided to give it...another go yesterday Friday evening and what a palaver! Two mixed kebabs we ordered with all salad and sauces on side! Went for collection… got it home and 1 had all the salad with sauces all poured over and other had NO salad anf NO sauces! Rang up and a very NOT helpful lady says it’s easy to forget people’s orders!! Really!! You run a takeaway!! Dreadful customer service with NO apologies!! Lost another customer!!! Don’t recommend at all!!!More

Date of visit: April 2023
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Reviewed 6 January 2023 via mobile

We ordered our food when it came it was cold and the order was wrong. When calling the shop the lady was very rude and told us she will fix the order but she didn't know when or how long. I would never order from...this place again. Don't do it no worth the money or the wait!!!!More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2022

I ordered the aksu special as I hadn’t been feeling well. This is a Wednesday at 6 pm I placed the order. It arrived at 7.20 pm COLD!!!! Had the order been sitting around before delivery, it’s a while for food to get cold. Very...very disappointed, won’t be ordering from here again.More

Date of visit: February 2022
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Reviewed 16 January 2022 via mobile

Aksu never fails to disappoint. They have the best burgers in cheshunt without a doubt. The portions are generous and worth for what you get. I have never ordered from a place better than Aksu kebab

Date of visit: January 2022
Helpful?
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Reviewed 22 December 2021 via mobile

The reasons we decide to leave 2 stars are that we were waiting for our take away a bit over an hour when we were told it would be only 30 min , when tried to call back after 1 hour the phone was either...busy or someone would pick it up and hung up straight away . We had to call from different number to find out that order will be delivered shortly . Also food was hardly warm , I think it was extremely disappointing as we wanted hot meal and because it wasn’t warm it felt greasy . On positive side there were a lot of food we have ordered 2 portions , but didn’t finish 1 portion between 2 of us . It was huge , but it doesn’t come with garlic or chilli sauces as other kebabs we ordered.More

Date of visit: December 2021
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Reviewed 17 September 2021

I have been using Aksu for the last 2 years. Their levels of quality have have always been the same. Very high. The food is tasty and believe me I have had most things the menu offers. My order was slightly wrong once but the...delivery guy was back immediately not affecting our meal at all. The staff are always friendly and the food is always good. A tip…..I don’t really go for chicken wings but they do the best and tastiest chicken wings. All around brilliant service, food and people. I can’t recommend them enough.More

Date of visit: August 2021
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Reviewed 30 August 2021

I ordered a family take away and was looking forward to my chips with burger sauce. I was very disappointed when all the chips arrived with nothing on them and called to complain. The lady apologised for the misunderstanding and said she would send some...sauce out. I was not expecting her to send out just sauce with out the need of ordering anything else but she did and they really didnt take long to come. So customer service is fantastic. On another note the food. I absolutely enjoyed my burger. Could not have been any juicier. The only doen side was that they had run out of spicy chicken wings. We had the last few they had and my kids and I loved them. Will definitely be ordering from there again.More

Date of visit: August 2021
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Reviewed 28 August 2021

Aksu is an absolute favourite for my family and I and is our take away treat on a Friday night :) The food is always so fresh and tasty and clearly homemade with love :) The staff are super friendly and have been wonderful from...day 1! Thank you Aksu!! We are already looking forward to our next meal! XMore

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AKSU KEBAB, Cheshunt - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Aksu Kebab

Yes, Aksu Kebab offers takeaway services.

Yes, Aksu Kebab offers delivery services.

Aksu Kebab is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5