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Feversham Arms Hotel & Verbena Spa

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High Street, Helmsley YO62 5AG, England
+44 1439 770766
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Overview
  • Excellent45%
  • Very good23%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“satay” (2 reviews)
“chateaubriand” (3 reviews)
“roe” (2 reviews)
Restaurant Hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
££££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
High Street, Helmsley YO62 5AG, England
All Details
Write a ReviewReviews (193)
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1 - 10 of 193 reviews

Reviewed 2 weeks ago

We dropped in for an end of evening drink - A hot chocolate and a large VS cognac.I thought that over £13 was outrageous. I noted thtthat a the bill included a 'voluntary' 5% service charge. As we ordered and collected our drinks at the...More

Thank Stuggyduggy
Reviewed 4 weeks ago via mobile

My husband booked a Poolside Suite as a surprise for our 40th Wedding Anniversary. I was thrilled to see all the romantic touches he had requested, including a beautiful bouquet, excellent champagne, chocolates, and a bed bestrewn with ruby red rose petals! The hotel also...More

Thank Mosskat55
Reviewed 6 June 2018 via mobile

The service was poor, unwelcoming and not friendly at all. I waited at the bar for at least 1 minute before Anyone of the 4 staff chatting behind the bar, acknowledged us. It was a very warm day so it would have nice to have...More

1  Thank Mwalshm
Reviewed 31 May 2018

The afternoon tea here was delicious, served around the swimming pool on a sunny afternoon. The scones and cakes were great.

Thank TiggyLancashire
Reviewed 20 May 2018 via mobile

I’m sure the Michelin Star on display as we entered the hotel does not relate to the lunch menu, but it did give an expectation of a quality which the lunch simply failed to deliver. We sat near the pool and the attentive staff were...More

2  Thank Dave0163
Reviewed 5 May 2018

Very poor service and the quality of the coffee was poor for the price paid. Very sad as I had previously had tea at the Black Swan and it was excellent.

Thank Rob C
Reviewed 22 April 2018 via mobile

We had a fantastic stay in this beautiful hotel, gorgeous rooms, delicious food and great staff who couldn’t do enough for us. We can not wait to return x

Thank Emma B
Reviewed 8 April 2018 via mobile

My parents stayed for 4 nights expecting 4 star luxury. They reported that the service was slow and the rooms too hot. They said it was ok but not worth the price.

Thank Anna H
Reviewed 7 April 2018

The mackerel starter was burnt and tasteless which didn’t start the evening off well. Unfortunately things seems to go from bad to worse making me think that I had actually gone to fawlty towers. We ordered sparkling water which the waiter insisted on emptying the...More

1  Thank Paul B
Reviewed 30 March 2018 via mobile

I was reluctant to write a poor review but considering the restaurant haven't been able to respond to my complaint, I feel it is warranted. While the food was excellent, the whole experience was let down by some very poor service. We arrived for our...More

3  Thank Daniel G
Nearby
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Questions & Answers
H3374AFroberta
24 July 2016|
Answer
Response from Gareth G | Reviewed this property |
Prices. Was included in our package. I was not happy with our meal - I'm coeliac and they had plenty of forewarning. It was all cobbled together on the night and my meal included gluten. We had many other complaints about... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Special Occasion Dining, Business meetings, Local cuisine
Location and Contact Information
  • Address: High Street, Helmsley YO62 5AG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Helmsley
  • Phone Number: +44 1439 770766
  • E-mail
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