Carvery cold,salad with lasagne out of a packet, unwashed and tasteless. Manager very inattentive and scruffy. Pub freezing cold
Carvery cold,salad with lasagne out of a packet, unwashed and tasteless. Manager very inattentive and scruffy. Pub freezing cold
Went for breakfast with a family member and had to wait for eggs which is fair enough but there wasn't much of anything else either. When the eggs were ready I went to got bacon which was dried up, sausages were small and rubbery and...hash browns were soggy. I tried to eat it but it was all so tasteless due to it having been under the lights too long. The butter for the toast was rock hard and unspreadable. On coming to pay for the 2 breakfasts I was asked if everything was ok so I told the lady that I couldn't eat mine as it was dried up and she wasn't very happy and said "it was all replenished just as we arrived and all she could do was give 10% discount". Sorry but won't be going again and would definately not recommend it either.More
We couldn't book online as it was fully booked,I rang the pub and he fitted us in.The pub was busy but we were seated straight away and asked if we wanted drinks..we all enjoyed our food especially the carvary,I had the standard plate and you...could choose 3 meats and a Yorkshire then help yourself to roast,mash,stuffing,carrots,sprouts,broccoli, cauliflower cheese.all was hot and a lovely gravy.the Yorkshires had all gone but took minutes for new ones and the server brought it straight over to me..all the staff were really nice and food was served quickly...would definitely go again it was a well run service especially the young girl with dark hair and the server on the carvery..would recommendMore
Food, staff, service was all amazing. We had carvery and it was the most delicious one we've ate in a long time. Safe to say we will be back again.
We called in on spec and was told that there was 20 minute wait for food We were happy to wait but were told that we couldn’t sit down with our drinks. My husband and mother in law struggle with mobility. We did sit at...a table and if we had to move we would have done. Out table was ready within the 20 minutes. The food came very quickly but was a bit cold. The staff were so busy we couldn’t attract their attention. The food tasted nice but would have been better warmerMore
Thank you for your review. We were exceptionally busy today and I apologise there was no seating area. I’m glad your food was nice but sorry it was a bit cold for your liking. It doesn’t matter how busy we are, myself and the team...More
Went to the Carvery. My Husband checked before we went in.It was 30 minutes wait which was fine. Came back for me it had changed in 1 .in to 45 to 60 mins which OK it can happen. Loads of empty tables,as it was 4...pm which had not been cleaned. No explanation no help as to what we had to do. We asked where we could sit again given no help.So we found a table of which there weree plenty immediately we were pounced upon by 3 girls in pale blue shirts who had been stood around. The first at least was polite and informed us we couldn't sit at a table she was at least polite. We moved to what looked like a seating area and was told again in no uncertain terms to move. We moved again just to a seat and another girl at a lecturn at the end of the Carvery shouted across loudly " You CANT SIT THERE." It was so rude. U have never encountered anyone so rude. I work in the NHS would she like it If I spoke to her in that tone. I advised her that we had been made to feel uncomfortable from the moment we entered the building and that her tone was rude. We were leaving quietly and calmly when I felt someone following me extremely close breathing down my neck. Imagine my surprise when she had followed me to argue with me. In all my years I have never ever been made to feel so unwelcome and have had to endure such a bad attitude from Hospitality staff in my life. This place needs a clean sweep of serving staff. The girl with the Dark long hair who followed me to confront me needs to be removed from the premises immediately. She is obviously in the wrong profession and has the wrong temperament. I intend to take further action and will inform everyone I meet in the future about my treatment.AVOID AT ALL COST.More
Good evening. Thank you for taking the time to review your visit. I am keen to discuss this further with you as you had left by the time I had come out of the kitchen. If you would like to send me a contact number...More
We had a last minute visit to The Sheldon Arms and it was well worth it. Beautiful building and very clean. We really enjoyed the carvery and the portions were huge and very tasty! The good service from the chef and the ladies who served...us was really noticed. They were very attentive and helpful. A special thanks to Stella and the other ladies who served us (sorry but I didn't catch your names). We will definitely be back soon. Thank you xMore
Thank you so much for this brilliant review! I’m delighted with to read how much you enjoyed your time with us. I have passed on your kind comments to Stella and the team that night! Hope to see you soon. Kind regards Nikki
We had our team get together at the Sheldon Arms. I had visited before so thought I knew what to expect but things have changed. There has been a refurbishment. The whole place looks so much bigger being light and airy. The toilets are much...nicer and the whole atmosphere seemed so much friendlier and welcoming. The food was excellent and the staff were very friendly and helpful. They made sure we were informed of the offers available. We all really enjoyed ourselves and will definitely be back to try more of the new things on the menuMore
It’s great to hear how much you all enjoyed your time with us and we appreciate you taking the time to share your review! See you again soon! Kind regards Nikki
Called at the Sheldon on a Tuesday evening to try out their Yorkshire pudding desert, we have been visiting here for a long time. Staff are always friendly and helpful We had the 3 cheese pie and the steak and ale pie both cooked to...perfection with great chunky chips. I don't know how to describe the Yorkshire pudding desert rather like chewy sponge, it was an interesting desert and was something we had to try but not our favoriteMore
Thank you so much for this great 5* review! It's always a pleasure to see you all & it is great to hear how much you enjoy your visits to us! I think the Yorkshire pudding dessert is going to be like Marmite - you...More
We have been coming here for a number of years and tonight was the worst we have seen!! There were 4 of us, we waited an hour for food, there was no carvery, it was £78 and when the food did arrive it was just...average!! Won’t be returning in a hurryMore
Thank you for taking the time to leave us a review. Our carvery deck broke on Friday night and due to the weekend it was unable to have an immediate fix. I apologise your food wasn't up to our usual standard, I do hope you...More
Absolutely outstanding breakfast everything cooked to perfection women on front of house didn’t catch her name Dark hair was so welcoming and went above and beyond polite friendly asset to the pub ! Don’t lose her ! Eggs cooked to perfection nothing we can fault...first time here and definitely will be back in future our new fave place for breakfast value for money indeed … happy to pay the price when served perfectly. U can’t fault it thankyou 👌😊More
Amazing 5* review! Thank you so much! I'm delighted to hear you enjoyed your breakfast with us - the offer is something myself and the team are very proud of. Look forward to seeing you again soon! Kind Regards Nikki
We came here today for the breakfast carvery and although we got there 5 mins before they were closing the breakfast down the staff couldn't have been more helpful, ensuring anything we wanted which was not left on the carvery was cooked for us, the...choice was great and the food was not dried up like it can be on breakfast carvery. We didn't feel rushed and the staff checked we didn't want anything else before they cleared things away. Overall great experience and the friendly helpful staff made us feel very welcomed. Will definitely be coming backMore
Thank you so much for sharing your feedback! Its great to hear how much you enjoyed your visit to us here at the Sheldon Arms. Myself & the team look forward to seeing you again soon! Kind Regards Nikki
Had the pleasure of having Breakfast and Dinner on 2 days of the while in the Area for the Football All staff and Management were great with thier customer service over the weekend All food we ate over the 2 days were very good quality...and reasonable priced, My son cleared every plate on the 2 days . Very good selection of local beers and ales A big thank you to all the Team from myself and my son Mason Diolch Yn Fawr (Thank you in Welsh)More
Thank you so much for this lovely review! It was an absolute pleasure to look after you and Mason last weekend. I'm delighted you enjoyed your time with us and we are looking forward to seeing you both again soon! Kind Regards Nikki
Had a lovely meal here today with all my family , Staff were outstanding and the food was amazing Would highly recommend and will definitely be returning Even had a little park at the rear for the children Many thanks to Nikki and her team....More
Thank you so much Donna! You and your party were a delight last Sunday and its great to hear how much you enjoyed your time with us here at the Sheldon! Look forward to welcoming you all back soon! Kind Regards Nikki
Had an absolutely outstanding experience at The Sheldon Arms. Recently refurbished, the place looks stunning, really warm and welcoming atmosphere. Staff couldn’t do enough for you, every one of them friendly and helpful *Shout out to Reece, such a lovely chap with a soothing voice*....Food was brilliant, we opted for the carvery - great choice of meats, beautiful lamb in minted gravy, very enthusiastic and engaging chef, clearly loves his work! Every single thing was perfectly cooked, loads of vegetables, sauces, gorgeous thick gravy. Yum!! Our new favourite place. Thank you all so much, great value for money and a fabulous experience.More
Brilliant review! Thank you so much! Delighted you enjoyed your carvery with us on Sunday and look forward to seeing you again soon! Kind Regards Nikki