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Ritazza

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Newcastle Airport, Woolsington, Newcastle upon Tyne, England
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
United Kingdom
Level Contributor
350 reviews
174 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
Reviewed 17 March 2017

A decent seating area tucked away from the check in desks, a good place for a coffee before checking in for your flight. The staff are very friendly and efficient, and the prices not too bad for an airport.

Helpful?
Thank Viatori-lasso
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 9 March 2017 via mobile

Always a pleasure coming here for my morning coffee before my holiday flight 👌🏻 Very pleasing happy staff . First rate service and first rate coffee !!

Helpful?
Thank Mandy G
Seattle, Washington, United States
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 22 February 2017 via mobile

Go somewhere else for an early-flight breakfast. Staff sitting around while tables are dirty, tray handed to me was filthy, so called Barista was arrogant and ignorant, and the food and coffee was awful. Quite the opposite of what you'd expect at an airport.

Helpful?
2 Thank Eric B
Level Contributor
185 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 16 February 2017 via mobile

We had a drink here today and the coffee is extremely week, quite expensive and not good quality, but decent seating area.

Helpful?
Thank greenplane
Beer, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 15 February 2017

Abrupt service but coffee was good there were no cups available it seemed as they were soon closing , no real problem but I did not like being told there was a notice on either side of the till saying the dishwasher was broken(poor attitude )

Helpful?
Thank john c
Morpeth, United Kingdom
Level Contributor
63 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 13 February 2017

First impressions are of a dreary, badly designed space - and it gets worse. The staff are bone idle, chat among themselves constantly, the drinks are always served in paper cups, tables are cleared as a last resort, it seems, and rubbish bags adorn the end of the counter. Once upon a time I looked forward to calling at Ritazza... More 

Helpful?
1 Thank singap0re47
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 6 February 2017 via mobile

I wish I could give this zero stars- What a horrible experience!! Staff were very rude- two girls in their 20's working @ 2:30pm on Monday 6th February 2017. They huffed and puffed when I asked for a receipt (I frequently travel for work and need receipts for expenses- me and my team certainly will not be coming back to... More 

Helpful?
1 Thank Kahlia L
Durham
Level Contributor
81 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 16 January 2017 via mobile

Been serving coffee in paper cups since start of December as their dish washer is broken. Barista says should have been replaced on Jan 3! Any manager of this place reading this should be ashamed - oh, yes, you are still charging full price. Will never use again given a choice.

Helpful?
1 Thank franandpaul
Durham, United Kingdom
Level Contributor
477 reviews
292 restaurant reviews
common_n_restaurant_reviews_1bd8 256 helpful votes
Reviewed 28 December 2016 via mobile

This establishment is located in the departure lounge of the airport, whilst the lattes we got were very hot & tasty, we were served in take out cups as the dishwasher wasn't working!!!!! Unclear how they organise their staffing rota but 1 person serving when there is a queue & several flights departing within a short space of each other... More 

Helpful?
Thank SharonJT67
Korat Thailand and Swindon UK
Level Contributor
78 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 19 October 2016 via mobile

Ordered a cheese and tomato toasties. The lady serving made the tea put the toasties on and went out the back for a while. She totally forget about it. 3 customers queued and gave up waiting when she did not materialise. After 20 minutes I could smell burning but she seemed oblivious to it then had a eureka moment and... More 

Helpful?
Thank koratman

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Cuisine
Cafe
Restaurant features
Takeout, Seating, Wheelchair Accessible
Location and Contact Information
  • Address: Newcastle Airport, Woolsington, Newcastle upon Tyne, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne  >  Woolsington

Questions & Answers

Questions? Get answers from Ritazza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?