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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British, Welsh
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Brunch, Lunch
View all details
meals, features
Reviews (325)
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322 results
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LanguageEnglish
Traveller rating
144
92
29
19
38
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Reviewed 2 days ago

Warm welcome, two good breakfasts and plenty of tea! And a nice selection of cakes although too early for us. Recommended.

Date of visit: May 2024
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Reviewed 2 weeks ago via mobile

Lunches were ok. The cheese was not melted in my toastie so it was more like a sandwich made with toast and the slices of bread were small, so it didn’t feel like good value for money at pushing £9 for a toastie. Coffees were...a bit weak. Cakes were outlandishly expensive (£5.95 for a slice of the sticky toffee cake) and the prices charged did not match the prices on the tickets in the cake unit, which is a bit naughty (ticket price was cheaper). One member of our group also purchased a slice of this cake as well as myself. Slices of the same cake were totally different sizes and the lady came over to our table when he’d sat back down after paying to ask for an extra £2 as she had ‘undercharged’ him. The lady who appeared to be the manager was overbearing and watching the young girls serving over their shoulders as if she didn’t trust them, getting them to re-wipe tables they’d already cleaned etc., when they seemed perfectly capable. Won’t be rushing back.More

Date of visit: May 2024
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Reviewed 5 April 2024 via mobile

I’m not one for writing a bad review, but! Ordered a cheese toasty, a breakfast, a ham salad sandwich, a sausage roll with chips and 4 drinks, which was a total of £59.85! Okay pricier than expected, but a nice local tea room, and like...to support local rather than chains. The breakfast looked delicious, and my son really enjoyed, I only wish we’d all had one! sausage roll is a sausage roll not much more to say! My ham salad sandwich was hardened bread, a slice of ham and some lettuce! Not what you’d expect for a £8 ham salad sandwich (I saw chicken burgers sent out with side salads that consisted of tomato’s, cucumbers etc so not that they’d run out!) We’d almost finished our meals and my daughter was still awaiting her cheese toasty, so I went up and asked if they would be bringing soon to be told they’d already brought it out, I said you definitely haven’t, the woman walked over and checked the plates on our table, then started asking others if they’d had it! Found in kitchen (cold) and handed to me without a word!More

Date of visit: April 2024
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Reviewed 30 December 2023 via mobile

Fantastic breakfast with amazing service. All the family enjoyed the breakfast and they even did Alfie ( 8 year old ) chicken nuggets and chips @09:30 in the morning. High quality produce used and was rich in flavour.

Date of visit: December 2023
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Reviewed 17 December 2023

Awful!! Rude staff and mediocre hot chocolate and cappuccino we will not be returning . Only pleasant when we were leaving I think they realised that they were unwelcoming!

Date of visit: December 2023
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Reviewed 27 October 2023

A lovely warm welcome to the place and took a tight table in the window because it was almost full. The window seat was great to watch the world go by.My wife had the leek and potato soup and thoroghly enjoyed it. My pasty and...chips came with some of the best chips I have had and the pasty was good. This was followerd by rock cake and tiramisu. yummy. The friendly staff were welcoming to all and I noticed that they paid extra care to the eldrly locals, so nice to see an unhurried service with warm staff. Thanks again.More

Date of visit: October 2023
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Reviewed 13 October 2023

We were a group of 31 elderly people. They accomodated us with only 24 hours notice. Very good food, with generous portions, at a resonable price and very friendly service. We were lucky to have found this cafe.

Date of visit: October 2023
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Reviewed 28 August 2023 via mobile

Passing though en route to the coast decided to stop. Good food, great value and friendly staff. What’s not to like? I highly recommend their “ultimate sandwich” but there is a wide variety of food and cake on offer.

Date of visit: August 2023
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Reviewed 7 August 2023 via mobile

Passing through town at 2pm, we wanted to buy food to take away and eat later. Thinking we would get something nice, and possibly homemade, we stopped at this cafe because it had a bakery counter. As soon as we entered, the woman at the...counter said, in an unfriendly manner, and without any other greeting, “we’re only serving take away drinks and what’s on display in the cabinet”. There were no prices on the products. The woman told me the price of the Welsh Cakes, which I deemed to be rather high. None of the other products looked as though they’d been made with any flair, creativity or pride. I now wish I’d left without buying anything, because my mistake was to then ask for a small chicken and mushroom pie, for which the woman charged £5. That too was expensive for what the pie looked like. However, it was only an hour later that we realised the extent of the awfulness of our pie purchase: the pie was 8cm in diameter, with a thin pastry case and top. Whilst not having the appearance of a yummy homemade pie, from the outside there was nothing to indicate the true horror of what was under the industrially manufactured crust. Biting into the pie revealed a largely hollow interior. It might have been a better pie if the interior had been entirely devoid of any filling. Why? Well this ‘filling’ comprised of no more than two dessert spoons of pale mush. We didn’t detect anything resembling chicken in that mush, nor mushroom. The most pleasant components were flecks of ice, which were a distraction from the insipid gloop that the manufacturer might have called gravy. When handing the pie to my partner, it tilted slightly, upon which water slopped out of the pie - we estimate the amount of water to be two or three dessert spoons. There’s no doubt that we’d inadvertently bought a pie that was at the extraordinarily cheap and nasty end of the spectrum of factory-manufactured pies. However, this woeful and deplorable tearoom had gone one better, and made the UK’s most unappealing pie even worse. I considered writing this cautionary review three days ago, in case I was poisoned by the pie (and didn’t live to tell the tale).More

Date of visit: August 2023
Helpful?3  
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Reviewed 3 August 2023 via mobile

My Wife ordered a cream tea, I ordered a Welsh tea, never had Bara Brith and why have I waited till is am 60. It was so good we bought a whole cake so now enjoying it at home in Suffolk. The staff were 1st...class can’t wait to go back to Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 loved our stayMore

Date of visit: July 2023
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Reviewed 22 July 2023 via mobile

This is a fabulous café. We recently attended a family funeral in Rhayader and up to 18 of us ate wonderful breakfast here prepared fresh for us every morning in the week. The ladies operating here are absolutely lovely true and caring professionals. Cannot say...enough about these ladies and their food. Excellent food delivered to a high standard by kind and caring people.More

Date of visit: July 2023
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Reviewed 12 July 2023 via mobile

Very unwelcoming member of staff. "Don't put hot things on the table". Hard to do in a cafe. Couldn't wait to clear our table. Tasteless cawl. Cash only. Not a good advert for Welsh tourism.

Date of visit: July 2023
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Reviewed 18 June 2023

Beautiful looking little tea room. However, tried to get a coffee, when I asked if they had a milk alternative, "No, just cows" was the reply without a hint of a smile or friendliness. There was quite a large sign on the front of the...counter telling customers to ask about allergens/dietary requirements and staff would help. It's a shame, even basic soy milk would do and yet they seem to have no interest. Ty Morgan's next door were very obliging and had 3 milk alternatives to offer.More

Date of visit: June 2023
Helpful?1  
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Reviewed 11 June 2023

When to buy six cakes to takeaway but there were no prices shown of the ones in the glass cabinet. So left. With the way prices are rocketing it’s very important to display prices so people will know if they have enough cash and they...don’t want to keep asking. I usually buy my cakes from Marks and Spencer or Waitrose as I find these little delis and independent bakeries can be very expensiveMore

Date of visit: June 2023
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Reviewed 10 June 2023

My husband's baked potato with filling and salad was very nice and good value for money. My fishcakes were most disappointing- very thin, very dry and very crusty, and not very fishy. The salad and coleslaw that accompanied them were good. I'd have the baked...potato next time!More

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Christina E
31 July 2017|
AnswerShow all 2 answers
Response from 388ayling | Property representative |
Just to let you all know we are now a dog friendly cafe 😁
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THE OLD SWAN TEA ROOMS, Rhayader - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Old Swan Tea Rooms

Yes, The Old Swan Tea Rooms offers takeaway services.

Yes, The Old Swan Tea Rooms is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Old Swan Tea Rooms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5