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Sukawatee

88 Hermitage Road, Hitchin SG5 1DG, England
+44 1462 450255
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Overview
  • Excellent56%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible6%
Travellers talk about
“thai food” (25 reviews)
Closed Now
Hours
CUISINES
Asian, Thai, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
88 Hermitage Road, Hitchin SG5 1DG, England
All Details
Write a ReviewReviews (356)
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1 - 10 of 354 reviews

Reviewed 2 days ago via mobile

Went here for the first time since it relocated from its previous place just over the road. Food was just as good as ever, every dish fresh and well presented, menu always makes me want to try something new, and the place I would keep...More

Date of visit: December 2018
Thank 604karlh
Reviewed 4 weeks ago via mobile

I popped in here for lunch and went for my “go to” Thai dish but was left feeling very disappointed. The pad Thai is very wet and sweet, almost cloying and I wasn’t crazy about the chicken used either and left 90% of it. It...More

Date of visit: December 2018
Thank Nidgehammer
Reviewed 4 weeks ago via mobile

I have not been since they moved to their new location, more of a modern feel. I prefer it. We went as a large group, so had set menu which we shared. Food was excellent and they looked after people who did not want their...More

Date of visit: December 2018
Thank dougandsusan
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 4 weeks ago

Thankyou Dougandsusan Pleased to hear you enjoyed your meal and Chefs/waitresses/waiter looked after your group,we are still working to improve your dining experience further and look forward to seeing you all soon. Many thanks Kind regards Sukawatee

Reviewed 17 November 2018 via mobile

Ordered takeaway for family expecting good quality thai food based on in restaurant dining. What an utter disappointment having paid £41 for a meal for 3 the us....quality comparison was that of a cheap run of the mill high street takeaway. I did call on...More

Date of visit: November 2018
1  Thank Kalvinder68
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 18 November 2018

Thank you for your review, Our takeaways are of the the same high quality of ingredients as our eat in dish's, Sorry if on this occasion if your takeaway did not live up to expectations you should have retuned your un eaten dish's to the...More

Reviewed 11 November 2018 via mobile

Such a remarkable and successful relocation by the team at Sukawatee! They continue to deliver the best Thai food for miles and the service is fantastic. Amazing value lunch, you've got to go! Definitely need to book on the evenings though. Highly recommendedMore

Date of visit: October 2018
Thank Sarah H
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 13 November 2018

Hi Sarah, Thank you very much for your positive review, very pleased to hear you are more than happy with our hospitality, our aim is to further improve your experience and maintain the fantastic support we get from people like YOU. Many Many Thanks Kindest...More

Reviewed 1 November 2018 via mobile

Another absolutely scrumptious meal had at this gem of a restaurant! Can not recommend it highly enough! Whatever you order you cannot go wrong! All the staff are lovely, the level of attention just right! Cannot wait to return again soon!

Date of visit: November 2018
Thank DianeHHitchin
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 7 November 2018

Hi Diane, Thank you very much for your excellent positive review much appreciated, we could not ask for more ! Kindest Regards Sukawatee

Reviewed 30 October 2018

On Sunday 28th October I had lunch in this lovely restaurant with my husband,who had fishcakes to start which he said were delicious I started with prawns in rice pastry with a chilli dipping sauce this was equally delicious. I followed with the fried chicken,...More

Date of visit: October 2018
Thank _judi_cameron2
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 31 October 2018

Judi, Thank you very much for your extensive positive comments very pleased you enjoyed your Sunday lunch, we are all looking forward to seeing you again very soon ! Kindest regards Sukawatee

Reviewed 28 October 2018 via mobile

We were served warm processco despite said to the waiter that the bottle wasn't chill but he pour us the wine anyway! My boyfriend ordered prawn but he got chicken instead. Chicken satay was deep fried rather grill so it was boiling hot to eat...More

Date of visit: October 2018
Thank Sue T
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 29 October 2018

Hello Sue, Sorry to hear that our service was not up to scratch and the miss understanding with our waiter I am not surprised to hear your procecco was not correctly chilled, despite repeated questions about who keeps adjusting the chillier temp above 7c I...More

Reviewed 27 October 2018 via mobile

Having eaten at many restaurants in the area, Sukawatee's consistently serves up the most memorable dishes. Really good quality and value for money.

Date of visit: October 2018
Thank David K
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 30 October 2018

David, Thank you very much for your 5 star review, very very pleased to hear you enjoy our hospitality much appreciated by the whole team. Kind regards Sukawatee

Reviewed 12 October 2018 via mobile

After many years of enjoying your wonderful food I think I have to call it a day. Such a shame. A simple misunderstanding on what I believe was your mistake. Either way.. I was made feel utterly miserable and embarrassed by your “manager” female who...More

Date of visit: October 2018
Thank Wanderer592687
Tinbum_13, Owner at Sukawatee, responded to this reviewResponded 13 October 2018

I have not been informed of any issues from my manager regarding bad service or misunderstandings, mistakes with communication can arise this I am aware of very sorry for any upset caused.. Regards Sukawatee

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Nearby Attractions
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.27 miles away
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.20 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
12:00 - 15:00
17:30 - 22:00
Tuesday
12:00 - 15:00
17:30 - 22:00
Wednesday
12:00 - 15:00
17:30 - 22:00
Thursday
12:00 - 15:00
17:30 - 22:00
Friday
12:00 - 15:00
17:30 - 22:00
Saturday
12:00 - 15:00
17:30 - 22:00
Location and Contact Information
  • Address: 88 Hermitage Road, Hitchin SG5 1DG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hitchin
  • Phone Number: +44 1462 450255
  • E-mail
Description
56 seat Thia restaurant strongly advise pre booking evenings to avoid disappointment Takeaways available phone order or walk in can be a long wait at busy periods so advise you order well in advance free local delivery available on request minimum order value £30.00
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