The Crosby

The Crosby

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+44 1624 851293+ Add website
Hours
Sun
12:00 - 22:00
Mon
17:00 - 23:00
Tue
17:00 - 23:00
Wed
16:00 - 23:00
Thu
12:00 - 23:00
Fri
12:00 - 23:00
Sat
12:00 - 23:00
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
3.9 of 5 bubbles
Atmosphere
3.7 of 5 bubbles
Food and ambience
Local cuisine, British, Bar, Pub, Vegetarian Friendly, Gluten Free Options
Is this location primarily known for Bars & Pubs?
About
Set along the Famous Isle of Man TT Course in Crosby. Large outside Dinning Terrace and Extensive gardens. Plus our Large Kids Play area
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
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4.0
4.0 of 5 bubbles183 reviews
Excellent
86
Very good
51
Average
16
Poor
14
Terrible
16
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Mark M
Isle of Man51 contributions
5.0 of 5 bubbles
Mar 2024 family
Fantastic local pub with great staff and friendly service. We are always made to feel at home, whether a quick bite to eat or a family gathering and meal the food is always of excellent quality. A great example of a brewery pub which has retained its charm character and atmosphere.
Written 14 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sprotbr
Doncaster33 contributions
5.0 of 5 bubbles
Jun 2024 couples
We had an excellent meal at The Crosby and decided to return the following evening for another. The food choice was very good and surprisingly the gluten free options and adaptations were great. The small plate gammon dish was filling and not on the small side at all. The vegetarian lasagne very tasty. On the second evening we both had butterflied chicken breast with a mushroom sauce from the specials board. The landlady couldn’t have been more helpful. If it is sunny the patio is a must. Don’t drive past.
Written 29 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

whereswally52
Douglas15 contributions
5.0 of 5 bubbles
Oct 2023 family
Had a great visit to this lovely pub on a Sunday recently. Really nice atmosphere and the bar staff are all so nice. Food was enjoyed by the whole family. All in all would absolutely recommend for anyone. And we loved the cat, he is part of the fabric of the place!
Written 8 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lesley M
Isle of Man61 contributions
5.0 of 5 bubbles
Mar 2023 friends
I think this is one of the top three pubs to go in the Isle of Man. It is warm, comfortable and the staff are charming, efficient and friendly. According to the beer drinkers, the beer is excellent and everything we have tried from the menu delicious. We have been a few times recently and everyone has agreed that the food was excellent, no complaints at all. I have been recommending it to everyone I know. Also it is extremely dog friendly.
Written 20 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

clivep68
Isle of Man22 contributions
2.0 of 5 bubbles
Oct 2023 family
Very disappointed with the menu, also the hygiene, as we sat down a cat jumped up on the table beside us and was not moved until our food order arrived, the steak & ale homemade pie was not homemade, just warm and no taste, chips were not homemade as according to the menu, the service was good. Another brewery establishment going back in time.
Written 6 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AJJP1
Appleby-in-Westmorland1610 contributions
4.0 of 5 bubbles
Sept 2022 none
A lovely pub, very nice welcoming staff. Big menu to choose from . I arrived 30 minutes before food service closed, after one of those days, and they were absolutely great . Very dog friendly too.
Written 20 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wookie
1 contribution
5.0 of 5 bubbles
Oct 2020 friends
fantastic place you should all go there food is great and a warm welcome,it's also a great venue for a party of any kind be it a christening or any sort of party
Written 2 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NW1
Isle of Man35 contributions
5.0 of 5 bubbles
Jul 2020 family
Visited with children. Very good pub food and friendly staff. Enclosed outdoor play area suitable for younger children.
Written 25 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RV43
5 contributions
1.0 of 5 bubbles
Oct 2019 friends
We visited here to meet friends who live on the IOM. The service was awfully slow we sat waiting to order our food for a long while then for our food to arrive for 40 mins and had to ask one of the staff if they knew how long it would be as we had 3 children with us. It finally arrived and the food it’s self was not to bad but by the time it had arrive they put on the table and didn’t ask if we needed any drinks. One of my friends asked for a drink but they didn’t ask the rest of the table as every one had to just ask her. After the meal no one came to take out plates or ask us if we wanted desserts the staff were sat at the bar on there phones baring in mind there were only a handful of people in the place eating. A young lad then came and took some plates away then went and stood behind the bar again chatting leaving the rest of the plates! He then came back and got the rest. We ordered dessert which again took a while to come out and one of the sticky toffee puddings had no sauce and they were all dry and spongy. In all the staff seemed very disinterested in the customers not at all attentive and busy on there phones or chatting. I don’t live on the island so I obviously won’t be returning but the friends I was with also won’t so potential return customers have been lost.
Written 14 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeronBrearleyPubs
Hi there RV43PRESTON Thank you for taking the time to contact us regarding your recent visit to The Crosby and I am glad that, despite the wait, you enjoyed your meals. Although, I am disappointed to learn in the standard of service you received and of the sticky toffee pudding. With this in mind, please can you email me at feedback@hb.im with the date and time of your visit so we can look into this further. Kind regards Lauren Marketing Coordinator
Written 15 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jennifer
1 contribution
1.0 of 5 bubbles
Oct 2019 friends
Food = below average. Atmosphere = worse than the food. Service = worse than the atmosphere. Review = generous.
Written 13 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeronBrearleyPubs
Hi there JenniferIOM Thank you for taking the time to contact us, although I am sorry to learn of your disappointment. Here at The Crosby, we always strive to provide delicious food, teamed with a friendly atmosphere and great service and I am sorry this was not reflected in your recent visit. With this in mind, please can you email me at feedback@hb.im with the date of your visit and more information so we can look into this further. Kind regards Lauren Marketing Coordinator
Written 14 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jaunty_10
Cockermouth34 contributions
5.0 of 5 bubbles
Sept 2019 family
The Crosby is a lovely pub that does NOT do frozen food, all food apart from fries and Sweet potato fries ard cook ed fresh to order. The staff are lovely even under difficult conditions and staff/chef shortages still manage to deliver. Highly reccomend
Written 29 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Live
Douglas16 contributions
3.0 of 5 bubbles
Aug 2019 family
Food was ok if very slow and mostly from the freezer but service not good. The girl was lovely but didn’t seem to know what she was doing couldn’t answer any simple questions like what lager do they serve and is a dish spicy etc. Coffee was undrinkable. Wouldn’t go back.
Written 27 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeronBrearleyPubs
Hi there lynnepaulw Thank you for taking the time to contact us regarding your recent visit to The Crosby, although I am sorry to learn of your disappointment. Here at The Crosby, all our dishes are homemade, cooked to order and use the freshest of ingredients. I'm sorry this quality was not reflected in your meal. In regards to your service, we always look to provide a welcoming & friendly atmosphere, teamed with great service and I'm sorry your server was not as knowledgable as you would have liked. We have recently taken on some new team members but I would like to look into this further to ensure all our team are capable of providing a great service. I would also be grateful if you could expand on the issues with our coffee and with this in mind, please can you email me at feedback@hb.im with the date of your visit. Kind regards Lauren Marketing Coordinator
Written 30 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

debbiek37
174 contributions
2.0 of 5 bubbles
Aug 2019 family
Been to the Crosby numerous times now and every visit we find the service to be worse than the time before. I came for lunch with my 2y and 4y old. Had to go to the bar to ask for menus and order drinks- no offer to help me to the table despite having 2 toddlers in tow (staff were not busy, standing chatting). Then had to come back to order food as no one came to take order. Ordered 2 lots of sandwiches and a side of fries. Nearly 40 minutes no one had brought cutlery let alone food so again back to the bar where the sandwiches were clearly sitting and had been for some time given the bread was starting to harden. Again no offer to even bring the food over and the plates were just slid across the bar so I could sort myself out, complete lack of interest by staff behind the bar by which point I asked to take the food to go as I’d had enough. Shame as the Crosby used to be one of my favourite pubs on the island and the standard of service has let it down terribly.
Written 31 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeronBrearleyPubs
Hi there debbiek37 Thank you for taking to the time to contact us following your recent visit to The Crosby but I am very disappointed to learn of your visit. Whilst we do operate an 'order at the bar' policy, the service you received is not in line with our usual high standards and I am sorry you had to experience this. With this in mind, I would be grateful if you could email me at feedback@hb.im with the date and time of your visit so we can look into this further. Kind regards Lauren Marketing Coordinator
Written 2 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wander686184
18 contributions
5.0 of 5 bubbles
Aug 2019 friends
I disagree with the previous comments I've always had good service from here. Food very good Okell's ale excellent. At this time of year we can expect to wait with all the bikers visiting the IOM. The manageress is the main chef so you can understand can not be in 2 places at once. I have no with this establishment.
Written 24 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MrBurg
Greater Manchester10 contributions
2.0 of 5 bubbles
Aug 2019 family
To summarise: a poor dining experience due to a lack of management of kitchen and bar staff. What a disappointing trip to the Crosby. This is a chain pub run by Brewers and Faire who have a number of eateries on the island. Earlier in the week our party went to "The Cat with no tail" and had a great experience, we had high hopes but this didn't live up to expectation. On entry the pub it was apparent that the pub is struggling for custom. The pub was empty with around 2 tables out of 20 occupied - which has the signs of a poor establishment. We were not greeted by any members of staff or had our drink orders taken. We had to go to the bar ourselves to order drinks. Customer service skills were 0 at best and we didn't feel welcomed. We ordered a number of different dishes as mains and the food took an age to arrive (around 40 minutes). Once food had arrived and we started to eat it is clear the food is not the problem. Each of the meals were cooked as expected but the time and lack of communication between kitchen and bar staff with the customer is apparent. Once all mains were eaten we decided that we would order desserts. The desserts from "The Cat with no tail" were brilliant and the same dessert menu was available at the crosby. We ordered the desserts and waited patiently, but we got tired of waiting. It was very frustrating waiting around for food when you can see staff socialising / flirting when they could be supportijg kitchen staff. The most work one bar man did was accidentally smashing a glass behind the bar. Desserts took around 30 minutes to arrive which is far too long. The attention to detail on the desserts were not the same as "the cat" but were eaten. I asked for custard with my sticky toffee pudding, which came cold. I decided to eat this rather than risk waiting another half hour for dessert to come back. The whole visit was surreal and it felt like we were "ghosted" as the bar staff socialised and kitchen staff were extremely slow. As paying customers this was a let down and we couldn't wait to leave. To add insult to injury, As I left the pub to walk up to the car park I saw a member of kitchen staff outside the back door on their mobile phone whilst smoking a cigarette. It wouldn't have surprised me if kitchen staff had been doing this the whole shift. There is clearly a lack of management of a "young workforce" at the Crosby. There was a clear lack of attention to detail, customer service and no sense of urgency or accountability of staff performance. This needs to be addressed asap. Will we come back? Well, like the Crosby's staff, I'm in no rush. Food = 3/5 Service = 1/5
Written 24 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HeronBrearleyPubs
Hi there MrDBurg Thank you for taking the time to write such an informed review following your recent visit to The Crosby, although I am sorry to learn your experience was not in line with the high standards you experienced at The Cat with No Tail as we expect all pubs within our Okell's Inns Estate to provide the same level of service & food quality we are known for. Across all our pubs, we cook every dish to order using the freshest of ingredients, and whilst this does add a little time onto our food service time, we believe the payoff of fresh & delicious meals is worth it. However, the 40 minute wait you experienced at The Crosby is slightly longer than we would expect and for this, I would appreciate it if you could email me at feedback@hb.im with the date and time of your visit so we can look into this further. We appreciate all feedback regarding our service and I am sorry you felt like you were 'ghosted'. This is never our intention as we always look to provide a welcoming & friendly service. Once again, I am sorry to learn of your experience and look forward to receiving your email so we can look into this further. Kind regards Lauren Marketing Coordinator
Written 27 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THE CROSBY - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor