Not too sure if I am writing a review of the correct coffee shop but the photo looks like LJ's in Well Street, and I see an earlier review refers to a change of ownership. We visited LJ's on Boxing Day, lovely food and coffee....More
Hi Phil Marie R, sorry took so long to get back to you but we have had very busy bank holiday weekend, and half term, thank you for your question. I believe the reason for this couples behaviour and review is that our... More
Hi Phil Marie R, sorry took so long to get back to you but we have had very busy bank holiday weekend, and half term, thank you for your question. I believe the reason for this couples behaviour and review is that our costumer base has grown significantly since we took over Olivia's, and the new customers have to come from somewhere ? the lady in question works in another catering establishment some 500 meters away from Olivia's, Im not sure at this time where the gentleman works but he did inform me in our brief conversation that he was also in the hospitality industry, if indeed he is then he should known better than behaving the way he did, and know it is not only frowned upon but against trip adviser regulations that rival businesses are not allowed to comment on there local competition, we at Olivia's, staff and management have a good working and social relationship with the majority of eateries in Porthcawl but obviously there are one or two that aren't happy about our success, this is the gentlemen's very first and only review ? All said and done Olivia's has ruffled some feathers in Porthcawl and we have had several incidence's take place to try and damage our business and reputation, but to no avail, I must say we do find it tiresome but mildly amusing that certain people have to resort to such underhand tactics to try and gain ground on Olivia's but what they don't seem to understand is all it does is show there true colours and insecurities in their own abilities ! I dare say there will be a few more shenanigans before they give up, so watch this space ! However, if your ever in the vicinity of Olivia's please pop in and try us for yourself's thanks again for the question. All the best and Kind regards Olivia's .