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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian Friendly
Meals
Dinner, After-hours
View all details
meals, features
Reviews (152)
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149 results
Traveller rating
57
30
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28
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LanguageEnglish
Traveller rating
57
30
17
17
28
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All reviews curry indian restaurant great restaurant pleasant atmosphere lovely meal
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Reviewed 2 September 2023

Ordered a takeout from here due to being on Holiday at a near by caravan park and being unable to get booked into anywhere at such short notice. The meals sounded lovely so myself and my husband both chose something different to our usual orders...and the children opted for 'chicken and chips'. My husband collected and was shocked our order came to £56!! ( our fault for not checking prior to ordering) £9 each for our children's chicken nuggets and chips .. £18 for soggy anaemic looking nuggets and some chips..disgusting!! Our meals were lovely but I feel over priced. More appropriate for those dining in perhaps but definitely not for taking out.More

Date of visit: September 2023
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Reviewed 12 August 2023

Got a delivery tonight. Both the curry’s had at least a cup full of water on the plates when we were half way through our meal. We couldn’t eat anymore because it was really watery. The onion bargees were really really greasy. Phoned up to...complain and was told their policy is to not offer refunds. I stated I didn’t want to spend £40 to get rubbish food. They said they will put a free curry in next time I order but both curry’s were really watery and wouldn’t want to order again in case the same thing happened again.I feel the service is really bad when you make a complaint.More

Date of visit: August 2023
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Reviewed 28 July 2023

Excellent restaurant. The food and service was fantastic. I visited Masala with a large group of friends and each of us thoroughly enjoyed the good. On top of this the service was fantastic. Will definitely be visiting with family soon.

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2023

This Indian restaurant is very good. Attentive service and pleasant atmosphere. A great menu and the food was authentic. Will definitely go back.

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2023

We visited here while on holiday in the area and it did not disappoint, food was always piping hot and very tasty, quite expensive but worth it

Date of visit: March 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2022 via mobile

Big thanks to the team at Masala for a lovely meal and fast delivery… it really was superb and just DELICIOUS 😋 👍👍👍

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2022 via mobile

Garlic naans that had not seen any garlic. Greasy tasteless rice and cheap chicken. The Korma tasted like it was out of a jar. I will not be rushing back! The worst curry my husband said he’s eaten.

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2022 via mobile

Fabulous restaurant great food. Great service Remember to take your own alcohol if you want a drink but there is a supermarket very close by. This should be number 1 restaurant in the area

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2022

Food was not good would not recommend. Go to barbar ! Food had no flavour at all narn bread was hard

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2022

We called for take away the 2 meals were tasteless lacking in spice really tasteless poori bread was like poppadoms roti bread was uncooked over priced and poor

Date of visit: May 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 May 2022

Came here last minute late on Sunday night. They fit us in, ordering was quick . The service was 5 Star , so friendly and couldn't do enough for us. Food was beautiful. Would defo return

Date of visit: May 2022
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Reviewed 2 May 2022 via mobile

Had set menu for 4 - really tasty and arrived in a timely manner. The only downside was not being aware before arriving they they didn’t have a license - but they do permit popping next door to the Coop for some beers - which...ended up making it even better value!More

Date of visit: May 2022
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Reviewed 18 April 2022

Otdered from here tonight was told it would be ready at a certain time and waited 35 minutes longer for food then got home food was cold chips burnt also missing items out of order very poor quality will not be ordering from here again

Date of visit: April 2022
Helpful?
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Reviewed 19 February 2022 via mobile

Be warned. 2 hours after ordering we called and were told the food has been made we are waiting for a driver then we were told the food had not been made. 3 hours after ordering I asked for the manager and wads told that...HE was the manager. It turned out this was a lie too. If the food sits for 2 hours I think this speaks for itself. Last time we ordered it was late but the food was OK. Never again. Why is the customer service at Indian restaurants so poor.More

Date of visit: February 2022
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Reviewed 12 February 2022

I never leave reviews on restaurants but we were so disappointed with our first takeaway from Masala this evening that I feel that I have to. We ordered via the Morecambe Eats app and were told delivery would be 45 minutes. Once an hour and...15 minutes had passed with no updates, I rang the restaurant just to check in on our order and try and see how long they expected it to be. I very politely explained that we’d ordered the food an hour and 15 mins ago and just asked if he knew if it was on its way yet. The man clearly didn’t want to give me the time of day. I was really taken aback by his attitude! He was incredibly abrupt with me, didn’t apologise in the slightest and simply said “you see, we’re very busy love, it will be at least 20 minutes or so, ok goodbye” and hung up on me without even giving me a chance to reply!!! I phoned back, quite cross that I had been so abruptly hung up on. I told him that he hung up on me and I hadn’t finished talking. He apologised for hanging up but said the food would still be 20-30 minutes. I asked if it was still in the kitchen or out for delivery to try and gauge whether it would actually be 20 minutes and he avoided the question and just said they were “very busy” in the restaurant. I appreciate that they may have be very busy in the restaurant with it being a Saturday evening, but we are still paying customers by ordering a takeaway through them, and I was really stunned by how stroppy and abrupt he was with me. In the end we went to collect our order. The food was ready to collect when we arrived which was a pleasant surprise, and the food was warm when we got home, which again was good. However the food quality was really disappointing. Our curries were ok but the boiled rice was still hard/crunchy and nan breads burnt to a crisp. As we live locally in Heysham, we try to support our local businesses. However I am sad to say that we will not be returning to Masala. Very disappointed!More

Date of visit: February 2022
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Questions & Answers
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Robin J
18 April 2019|
AnswerShow all 2 answers
Response from 646chelle | Reviewed this property |
Yes they do deliver. You can also order online,just go to the web site and the whole menu is available to see. Enjoy !.
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MASALA, Heysham - 406 Heysham Rd - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Masala

Yes, Masala offers takeaway services.

Yes, Masala offers delivery services.

Masala is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5