Just came back from here with my family and we left so disappointed yet it could have been so different!
The young lady that served us was clearly new, I don't have an issue with this, everyone has to start somewhere and we were more...than happy to pass off the fact that the starter we ordered never came out! The other lady that brought us the pizzas asked if that was it once she had put down all 4 pizzas, it wasn't as we'd also ordered a side of garlic bread which clearly hadn't been ordered either as we had to wait a good 5mins for it until they eventually brought it to our table. This is where it really went downhill! They took our plates and then nothing, waited and waited, made eye contact with the two ladies that had been serving us but still nothing. In the end, and because my kids were annoying me about wanting to order a dessert, I eventually asked one for the dessert menu. Ordered a Nutella pizza with cream and marshmallows, again, waited what seemed like an eternity for it and I even looked over at the kitchen area and I could see a pizza on the side under a heat lamp but assumed/hoped it wasn't ours as it had been sat there for ages and with cream on top I knew it wasn't going to be good if it was ours! Unfortunately for us, and them, it was our pizza so when she brought it to us all the cream had started to congeal as it had been sat there under a heat lamp for so long. Also didn't have marshmallows on so asked about this and they apologised and said they'd run out! Decided to give it a go and it was barely luke warm so told them to take it back and give us the bill. Even when they brought the bill out it had the dessert on so had to ask them to amend this too!
All in all it was such a disappointing end to what started so well as the pizzas were truly amazing, gutted!More