The Old Nags Head

Someone from this business manages this listing.

741 reviews

#2 of 3 Quick Bites in Edale££ - £££, Quick Bites, Bar, British

+44 1433 670291+ Add website

Hours

Sun

12:00 - 22:00

Mon

12:00 - 22:30

Tue

12:00 - 22:30

Wed

12:00 - 22:30

Thu

12:00 - 22:30

Fri

12:00 - 22:30

Sat

12:00 - 22:30

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Ratings and reviews

3.5

741 reviews

#2 of 3 Quick Bites in Edale

RATINGS

Food

Service

Value

Atmosphere

Details

Someone from this business manages this listing.

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CUISINES

Bar, British, Pub

Special Diets

Vegetarian friendly

Meals

Lunch, Dinner, Brunch, After-hours, Drinks

features

Location and contact

Grindsbrook Booth, Edale, Peak District National Park England

+44 1433 670291

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Can a vegetarian person get a good meal at this restaurant?

Yes

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Details

Manage this business?

CUISINES

Bar, British, Pub

Special Diets

Vegetarian friendly

Meals

Lunch, Dinner, Brunch, After-hours, Drinks

FEATURES

Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Dog Friendly

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3.5

741 reviews

Excellent

280

Very good

191

Average

Poor

Terrible

100

Phil A

Stalybridge2 contributions

Staff need to understand what hospitality means

Oct 2020 • couples

The pub itself is very COVID safe with a great old worldly feel to it which does make you want to sit back and relax and soak in the atmosphere, however this is ruined by the militant staff member that was present on the day we visited, who insisted on barking orders and practically dampened the whole experience. It’s a shame really because the food is good and comes out promptly but another criticism is that they have decided to use an air-horn sound effect for when there is an order placed via their app, which breaks the ambience of the entire place. Living quite close to Edale I think I would question if I would visit this pub again after a walk or venture too somewhere where the staff are a little more welcoming.

Written 12 October 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Patrick T

3 contributions

Great food and drink but bar staff very unhelpful

Jun 2021 • none

A group of us stayed in a nearby campsite (dads and kids 15 in total), we have visited this pub in past and went for dinner on the Friday early evening after putting the tent up. I logged onto their Wi-Fi and scan the code to order food and drinks for myself and my two children (9 and 7). I put my card details in to pay and my bank had to send me an authorised code which is sent by text, my phone network is 02 and I had no signal. no signal, no text means I can't order, pay and feed my children and myself. I went into the bar (mask on) and explained the situation to the three members of bar staff, none were at all interested and said all orders are through the app only. I explained again and said there is no 02 network so I cant receive the text and then I was told its government guidelines not theirs. I explained that the guidelines are pubs are allowed to serve customers indoors and I was trying to pay by card and not cash. All three looked at me and walked away. I went back and explained to my friends and then they placed my order and I paid them with cash, this was carried out three times in two days. On the Saturday afternoon there was a group of boys enjoying a drink and being rowdy but not too rowdy and nice to see after the past year and a bit. it took a member of staff near 30 minutes to tell them to sat down or to leave. On Saturday evening I went to the toilet and witnessed a single man sat by himself and a member of staff took and £5 note from him for a pint of beer and I just thought this is total double standards. The six meals, beer and soft drinks that my children and I had, we had no complains even with the gluten free option for my daughter. This review is to make people aware and especially families that if you have no phone signal, you will not be allowed to eat and drink here.

Written 21 June 2021

Karolina B

Huntingdon20 contributions

Good food after a busy day

May 2021 • friends

Nice restaurant/pub. Orders are placed using an application or website but everything runs very smoothly. Good food, The restaurant invites families with children, with pets and dirty shoes after mountain tours 😉

Written 30 May 2021

Al_Marriott1

Wanaka17 contributions

Outstanding

Aug 2019 • solo

The pub was great in every aspect. The staff were very friendly and helped me out with my dietary requirements by showing me a detailed list of all ingredients which is better than I have had anywhere else. The young lad who served me was professional and very courteous. The lady who was also working had a big smile and was also very friendly. It makes all the difference feeling so welcomed when you are visiting from the other side of the world. The food itself was wonderful. It tasted amazing after an exhausting walk and the serving size was just right. No one could walk away hungry after that. The pub itself is traditionally decorated so feels cosy and unpretentious. I'm looking forward to returning to Edaleone day, if for nothing else than another lunch at the Old Nags Head.

Written 4 June 2020

Jason H

1 contribution

Dogs are welcome - children are not!

Jul 2020 • none

I rented a cottage in Edale for 3 nights this week. It was the first time my sons had been anywhere in 4 months. I hoped that a couple of days away walking in the High Peak would be great for us all. On Wedneaday (15th July) we had a wonderful time walking up and around Kinda Scout and decided to have dinner at The Old Nags Head (in Edale) . We arrived at 8.30pm and the first thing the waitress said, as she approached us, was "children under the age of 18 are prohiitded after 9pm". That was the most unfriendly welcome I have ever received in a restaurant. I suggested it was unlikely we could order, have our food delivered and eat by 9pm. The waitres then spoke to a manager behind the scenes and came back to say that, on this occasion, we could come in. We sat down with a menu. I think we were in shock when we sat down. My sons were very quiet clearly upset by what they had just experienced. The pub was not busy. I counted about 7 people and 3 dogs. We sat there for a couple of minutes and I asked my sons what they wanted to do. They wanted to leave so we did. Is it really acceptable that in our country in 2020 we discriminate against people based on their age and dogs are allowed in a pub / restaurant when children are not? This would not happen in any European country and it shouldn't happen in ours. Can any business afford to turn business away? Surely, everyone should be welcome and children encouraged to socilaise with their family. We will never go back.

Written 17 July 2020

Jane A

1 contribution

Best Sunday lunch ever

Aug 2020 • friends

We’ve visited this pub several times and the food, drinks and service are all absolutely top notch. Excellent help with allergens as well, felt very confident that dietary needs were looked after. Would advise prospective customers not to eat for a couple of days prior to visiting as the portions are very generous! Cannot fault this place, we’ve never had a bad time here. Amazing.

Written 23 August 2020

Paul C

Leicester77 contributions

Great food

Aug 2020 • couples

We actually ate here three times during our stay it was that good! Great value for money with good size portions, the Kinder mountain burger and the Sunday dinner being notable highlights. Staff very friendly and helpful and because of social distancing all the menu was available to takeaway too (although that might change if things go back to normal). Will accept walkers straight off the trails 😊

Written 31 August 2020

jesterpv

Scarborough28 contributions

Very nice place with great food

Sept 2020 • none

Pooped in for a meal on Saturday Night at around 5pm Even though having to queue outside to wait for a table it was well worth the time. Strict one way system and covid instructions are in place, but this did not alter the fact that the pub is a lovely building and the the food was excellent with large portions. We were a group of five and everyone enjoyed the meals which were different.

Written 20 September 2020

imav92

Birmingham2 contributions

Unhygienic and unsafe

Aug 2020 • couples

This is the first time I have ever felt the need of leave a negative review... We sat down outside and there was food and drinks spills all of our table. As no member of staff was outside I went in to ask if somebody could wipe down the table. I was told by a member of staff that I had to go and find a waiter/waitress myself as she was too busy! I finally managed to get the attention of a waitress who told us that she couldn’t wipe down the table because she might get splinters as the tables were really old. We offered to do it for her if she could provide some spray and blue roll. She said that we couldn’t use spray as it would ruin the varnish of the table... Her only offer to help was to say, and I quote, “stand up, I’ll waft it with this tea towel”. Even pre covid this is pretty grim and against food hygiene standards - I have reported the incident to the relevant authorities. Let’s be honest if this is their approach who knows what else is going on in the kitchen etc. The food was also terrible. The burger bun was stale. The burger was dry. Most impressively they even managed to screw up the chips?! How can you get that wrong?! The waitress gave us the wrong food and walked off before asking if we wanted any condiments. I’ve been to plenty of restaurants etc. that have made every effort to keep their staff and customers as safe and comfortable as possible post Covid. Sadly our experience was completely the opposite. I strongly urge you to avoid this place.

Written 16 August 2020

SCooper

3 contributions

So many positives but experience ruined by one rude member of staff

Aug 2020 • family

I visited Saturday 1st August with my husband, 2 children, 2 friends & their 3 children. We entered & were informed of the safety measures in place to protect from the spread of Covid19. We had been allocated 2 tables in the small room to the immediate right of the entrance. I sat at the smaller table with my 4 year old son. The lady who was working at the entrance followed us in & proceeded to order me to a different table (I had misunderstood which table we had been allocated). She was incredibly rude & patronising & kept repeating over and over that it was THE LAW that we had to sit at the table we’d been told to sit at. We immediately began to move the first time we were informed of the misunderstanding & I had apologised for my error but there was no let up with how many times I was aggressively told that I’d sat in the wrong place. After the 5th time of being told why I was wrong I had to state quite firmly “Yes I understand.” because I was becoming embarrassed by how much I was being berated in front of my son. I am by no means questioning the safety measures in place & fully appreciate the need for such vigilance; however, I do not expect to be patronised repeatedly or spoken to so rudely when there was absolutely no objection around the need for me to move. We proceeded to order meals for the children. The food & service from the bar staff were both lovely. After eating, a young lady behind the bar asked us in the most polite (& unnecessarily apologetic) way if we would mind piling our plates up on the bar so that the staff didn’t have to break social distancing to collect them. We were of course more than happy to oblige & thanked the staff member for asking us so politely & told her we were not offended in the slightest (she was very worried that we would think what she was asking was unreasonable which it absolutely wasn’t.) As we moved the plates, the lady from the door walked through and barked at us “You need to put the plates there!” Again, I object to being spoken to in such an abrupt and rude manner. The majority of the staff were working so hard to make sure that we (& all other customers) were comfortable, despite the obvious difficulties of running the establishment safely at such a busy time. It was such a shame that one staff member made us feel so uncomfortable, patronised & like we were naughty children. We fully appreciate the challenges the pub must be facing & we were more than willing to adhere to the safety measures in place, including ensuring that our young children also behaved appropriately. We did not deserve such rudeness from that one individual. Due to the the hardworking, polite & helpful staff we encountered & the lovely food, this could have easily been a 5 star review but we felt so let down by the obnoxious communication from a single person & because of this, it’s unlikely we would visit again.

Written 2 August 2020

kensmoon

Lincoln1028 contributions

Delicious vegan meal

Aug 2020 • none

The last time we had a drink here there were no vegan options. After an enjoyable Grindsbrook circular walk we were pleasantly surprised to see several vegan friendly items on the menu. The Pick 'n' Mix Sausage Menu is definitely a winner, from which my wife chose the veggie sausage with garlic mash, rich onion gravy and mushy peas. I opted for the Bean and Lentil Cassoulet with rice and crusty bread. Both meals were full flavoured, hearty and well presented. We managed to find space for Apple 'n' Raspberry Tart with ice cream, which was deliciously decadent. All the staff were friendly and polite and it was satisfying being able to support an establishment which offers a decent choice for people following a vegan way of life.

Written 16 August 2020

John M

London39 contributions

Very enjoyable covid sorted

Jul 2020 • family

Friendly staff, good beer, great food including gluten free vegetarian, vegan and others! The sausage and mash options have something for everyone; the salads were fresh and tasty and the vegan burger won high praise. All in all good hearty food ideal for walkers. Oh and also they were very sorted on the covid safe system - politely asking everyone to hand sanitise, protective screens for staff etc.

Written 22 July 2020

Destination768452

Margate27 contributions

Beautiful welcome meal

Aug 2020 • family

After staggering up and back down Jacob's ladder, we stopped for a meal in this bar. Absolutely beautiful. The seafood platter is cooked to perfection and presented so appealingly. The children we made to feel welcome and throughly enjoyed their burger and sausage and cheesy mash. The staff are lovely and very through with the covid risk information.

Written 6 August 2020

Nat87Derbyshire

Thank you for you review. It’s great to hear about your lovely experience with us. Kind Regards, Natalie

Written 11 August 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MAUREEN M

Sheffield118 contributions

Safe and sound with tasty food.

Oct 2020 • family

A superb visit. This was my first venture out since February as I have been shielding during the COVID crisis. I did not want to leave home because I was too afraid after all media news and scare stories. I knew I had to go out soon and we could not have chosen a better place. On arrival everything was explained and we were made to feel confident and comfortable by the strictly implemented safety procedures without feeling regimented. As a vegan and coeliac I had plenty of choices and as I am usually not given a choice when eating out, making a selection was the only difficult part of the visit. I opted for the Pick and Mix Sausage Menu ( with vegan and gluten free options) and was not disappointed. It was most tasty and a good sized plateful. There must be an excellent and knowledgeable chef in the kitchen who also understands Special Dietary needs. Very good value. Our visit was made particularly reassuring and relaxed by Paul, the member of staff who first greeted us and looked after our food requests in a friendly and professional way. Thank You. We are confident enough to return for more options.

Written 7 October 2020

Kate Stansfield

3 contributions

Loved this pub!

Aug 2020 • none

We recently stayed in Edale for a week. Usually we have a mixture of eating out and cooking in when we are away but we ate at the The Old Nags Head every night as we enjoyed it so much. The Covid procedures were straight forward, consistent and re-assuring. The food was really tasty, varied and we came out promptly. Excellent choice for vegan and veggie too. The staff were very welcoming and attentive and generally the pub was also very children and dog friendly. We would highly recommend a visit to anyone else.

Written 16 August 2020

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