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Frankie and Benny's

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Kingswood Aspects Leisure Park, Longwell Green BS15 9LA, England
+44 117 947 4680
Website
Today
09:00 - 23:00
Closed now
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Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
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190 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Bristol, United Kingdom
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We went for a birthday lunch and have to say that the food was fresh and tasty, the area was clean and atmospheric and the service was really excellent. We placed our order and received our food from smiley waiters and waitresses. Made for a very nice lunch before we went on to make a movie. Well done!

Helpful?
Thank Paul D
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

went on a first date and the atmosphere was calming and made you feel at ease with your self the food came out to us in about 20 minutes so we weren't sat around waiting for food or drinks to come to you. The fact that we could also take the pizza away if we couldn't eat it all really... More 

Helpful?
Thank Joel M
tdb2009
Level Contributor
66 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 1 February 2017

I have been to Frankie and Benny's a few times and have experience of several branches. On previous visits I couldn't fault the food, but on this occasion I was severely disappointed. I had been really looking forward to my burger but when t arrived it was rubbery and tasteless. To be honest it was so disgusting that I didnt... More 

Helpful?
Thank tdb2009
Bristol, United Kingdom
Level Contributor
80 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 27 January 2017 via mobile

I feel I have to write something on here as we eat here at least once a month. The service is always perfect and so is the food. It's always hot and people have to remember it's really a pizza place mixed with fast food. The drinks are over priced but that's not the staffs fault. Yes the birthday song... More 

Helpful?
Thank 2043nooks
Bristol, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 21 January 2017 via mobile

Really good food, apart from the wait! We arrived around 12pm, didn't wait long for a table, our drinks took around 10 minutes to arrive and then our food order was taken. Waited 30 minutes for our starter (watched it stand and wait on the counter for 10) Then waited 40 minutes after we finished our starter for our mains... More 

Helpful?
Thank shannonamyfaulkner
Bristol, United Kingdom
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 January 2017 via mobile

popped in for quick tea but ended up staying longer. Fabulous staff. very attentive. new manager was very friendly and welcoming and funny! pizza and burger we had were lovely. Definitely travel that extra bit to revisit this F&B's at Longwell Green again.

Helpful?
Thank SF22014
Bath, United Kingdom
Level Contributor
66 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 15 January 2017

Called into Frankie last week not expecting gourmet dining but at least a good pizza. The staff were good the place clean and bright but the food poor. Our pizza, their dearest one, was served on a cold plate, I mentioned this and was told it was a 'health and safety' issue, hot or warm plates were dangerous! So the... More 

Helpful?
Thank David1309
Trowbridge, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 14 January 2017 via mobile

Very disappointing visit to Frankie and Benny's again. Rubbery and dry food, very over priced for the lack of quality we received, sadly. Will not be returning to a Frankie and Benny's.

Helpful?
Thank Brooke_H3n3
Bristol, United Kingdom
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We visited just after Christmas with a party of 18 of us, nothing pre-ordered, also had wheelchair user (which unfortunately meant it could only be put at one end of the table to avoid "getting in the way" of the servers, which was disappointing). One lovely waitress looked after us all evening with quite quick and polite service all evening... More 

Helpful?
Thank Helen H
Bristol, United Kingdom
Level Contributor
42 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 2 January 2017

We arrived to be told there was very little choice on their menu following a rush over the last few days...how can the New Year have caught anyone by surprise given it's the same day every year??? We were told only burgers, pizza, pasta and steaks were available, that everything else was off the menu. So I ordered the Cajun... More 

Helpful?
Thank gillcarwa

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Italian, American, Pizza
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Kingswood Aspects Leisure Park, Longwell Green BS15 9LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Longwell Green
  • Phone Number: +44 117 947 4680

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie and Benny's and other visitors
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Questions? Get answers from Frankie and Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?