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The Copper Beech

££ - £££, British,
Alex Moorhouse Way, Costessey, Norwich NR5 0JT, England
+44 1603 743489
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Overview
  • Excellent33%
  • Very good31%
  • Average20%
  • Poor7%
  • Terrible9%
Travellers talk about
“pie” (10 reviews)
“pudding” (10 reviews)
“curry” (6 reviews)
Open Now
11:30 - 22:00All hours
CUISINES
Bar, British, Pub, Contemporary, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Alex Moorhouse Way, Costessey, Norwich NR5 0JT, England
All Details
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Reviews (531)
Traveller rating
Traveller type
Time of year
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11 - 20 of 531 reviews

Reviewed 4 weeks ago

Arrived to a sit where you like greeting , I choose cheese & chutney sandwich and chips my husband chose the carvery , the sandwich arrived one side was hard and dry made with first slice from a loaf that had been left out in...More

Thank Elizabeth W
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 4 weeks ago

That's really disappointing to hear. We strive to achieve high standards in customer service and am sorry we haven't reached your expectations.

Reviewed 19 August 2017

Popped in on the off chance they had a table for two on a lovely sunny Sunday. Haven't been there for over a year. We found a table easily (very surprised). Stuck with the traditional carvery which was very good. We went for a dessert...More

Thank Kim R
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 5 weeks ago

Thank you for your review, we take all comments very seriously and act upon them. We hope you enjoy a visit again in the future,

Reviewed 14 August 2017 via mobile

The Copper Beech remains the place to go if you want an excellent carvery. The choice on the rest of the menu is OK, as is the quality (probably a 3), but the carvery makes the difference. The staff is always friendly and the atmosphere...More

Thank Anco M
Reviewed 13 August 2017

I had a carvery and my friend had burger and chips and both were lovely. My friend didn't like the tangy sauce and the waitress went out of her way to find a different sauce for my friend.I usually love the deserts there but I...More

Thank Marina G
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 14 August 2017

Thank you for your review, glad to hear you enjoyed. Maybe you can squeeze in a dessert next time or take one home!

Reviewed 11 August 2017 via mobile

I like going to copper beach as it generally is a nice carvery BUT sadly my views are changing as last weekends visit is to go by this. Arrived about 4.30 and it was busy but not heaving as I only had to queue for...More

Thank bettyboop1987
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 12 August 2017

I am reallly disappointed to read your comments. Our standards no passion about service has not changed at all and no matter whether it's summer holidays or a weekend we also strive to achieve the best. On this occasion we have obviously disappointed and without...More

Reviewed 4 August 2017

We visited the copper beech tonight, and I have to say, it was so empty. The carvery was ok, but my husband ordered the fish n chips. Considering they said it was a fish n chip night on a Friday, the fish came and my...More

Thank wendy b
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 12 August 2017

We are really sorry to hear if your disappointments. Our fish night is very popular and I can confirm that our fish is hand battered on site. I am sorry you were so disappointed but sincerely hope you give us another go. If you are...More

Reviewed 2 August 2017

This was my first visit here, but the third for my mum and sister. We made the mistake of sitting in the family area right next to the play area, which, given its the summer holidays and it was lunchtime was a bit of an...More

Thank dinnerladyontour
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 3 August 2017

Thank you for taking the time to review. We hope you choose us again in the future. Your comments are important to us.

Reviewed 1 August 2017

Visited The Copper beech for our Anniversary meal yesterday and was so disappointed in the quality of the food. After ordering a Hunters Chicken and Gammon Steak, my Gammon was cooked to death and chewy with an overcooked egg on the top, very few chips...More

Thank clt25753242
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 2 August 2017

I'm really sorry to read this, if at any point you are not happy we are always geared up to replace and resolve. Please be assured we take all feedback very seriously and work hard to improve all the time.

Reviewed 30 July 2017

I was disappointed to find that the prices are significantly increased on a Sunday. All of the vegetables were stone cold. I asked for some pork scratcings for my dogs and was told some would be ready in a minute so I paid for them...More

Thank Jane N
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 1 August 2017

I'm sorry to read your comments, prices are set by the company and are standard everywhere. I'm sorry to hear about disappointment regarding your dogs and will certainly pass these comments on to our team. It's very poplular and a new idea. Thank you for...More

Reviewed 28 July 2017 via mobile

I made a mistake on ordering my burger. I hate BBQ but forgot to ask for it to be taken off. They brought food out and immediately saw by my face it was not right. They took it away and fixed very quickly even though...More

1  Thank Catherine B
CBMgt, General Manager at The Copper Beech, responded to this reviewResponded 30 July 2017

Thank you for taking the time to write this. I am pleased to hear you enjoyed and we rectified it for you. We hope you choose us again in the future.

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Ask a question
Questions & Answers
tokenfemale
30 April 2017|
AnswerShow all 4 answers
Response from CBMgt | Property representative |
We allow dogs in our front garden, just not in the family enclosure with play area, there are plenty of tables or boothes outside though for you and your dog,
0
Votes
Donna L
24 March 2017|
AnswerShow all 2 answers
Response from CBMgt | Property representative |
Good evening, we do not serve breakfast I am afraid. Thank you for your interest though.
0
Votes
Harrydoodles
22 February 2016|
Answer
Response from love hospitality 1 | Reviewed this property |
They only take bookings for tables of 10 people or over, but no bookings on a Sunday.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub, Contemporary, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
11:30 - 22:00
Monday
11:30 - 22:30
Tuesday
11:30 - 22:30
Wednesday
11:30 - 22:30
Thursday
11:30 - 22:30
Friday
11:30 - 22:30
Saturday
11:30 - 22:30
Location and Contact Information
  • Address: Alex Moorhouse Way, Costessey, Norwich NR5 0JT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich  >  Costessey
  • Phone Number: +44 1603 743489
  • E-mail
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