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Mason's Arms Stonehouse Pizza & Carvery

94 Gloucester Road, Rudgeway BS35 3QJ, England
+44 1454 412370
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Overview
  • Excellent20%
  • Very good31%
  • Average18%
  • Poor14%
  • Terrible17%
Travellers talk about
“battered fish” (4 reviews)
“gammon” (8 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
94 Gloucester Road, Rudgeway BS35 3QJ, England
All Details
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Reviews (198)
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1 - 10 of 198 reviews

Reviewed 1 week ago via mobile

The best pizza I've had in ages. Celebrating my husbands 50th Birthday the staff made us welcome and the food was great. Try it for yourself others are too quick to complain. I would rather have a pizza at the Masons than at some of...More

Thank ANITAPAYNE
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 5 days ago

Many thanks for leaving us some great feedback regarding your recent visit to The Masons Arms. Happy Birthday to your husband from all of us here. Live Music Saturday 18th Nov Rob Idol as Robbie Williams tribute. seriously not to be missed as he is...More

Reviewed 1 week ago

We visited the Masons Arms last evening after previous visits some time ago. The place was empty unlike previous visits where you had to search for a table. The food was not good, the serving area was untidy, and the service was not as friendly...More

Thank sallyjones22
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 1 week ago

Hi Sally I am really disappointed in reading your review. I will ensure that all the feedback is given to the relevant team. Thanks for taking the time to complete and hope to see you again.

Reviewed 2 weeks ago via mobile

There were 3 of us that went at 6pm last Sunday, we had to wait about 15 mins to be seated, I wish we never bothered, the staff couldn't be bothered, they shown us to our table, then walked off, so we hadn't a clue...More

Thank Sue R
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 1 week ago

Many thanks Sue for getting in touch. I am extremely disappointed to read such a review of the Masons Arms. Only on a Sunday do we sit people at tables due to the nature of how busy it is. I hope that you give us...More

Reviewed 4 weeks ago

The Pizza arrived burnt on edges..no cheese to be seen,where the tomato base was so overcooked..had second one after complaining..still the same,also took my granddaughter to the toilets which stank...most unhygenic..toilets want a complete overhaul..disgusting..will not come again..

Thank ann h
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 3 weeks ago

Hi Ann. Many thanks for your feedback regarding your recent visit. I will ensure all feedback is passed to the correct teams. I really hope that this does not put you off future visits to the Masons Arms. Andy

Reviewed 9 October 2017

We called in for a carvery as it was on the way back to the premier inn. The food was hot and tasty, meat tender, cauliflower cheese creamy. The staff were friendly and efficient. The vegetables were being topped up constantly. The staff were also...More

Thank Jillydee
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 13 October 2017

Jillydee many thanks for taking the time to leave such a fantastic review. We also believe our breakfasts are great price and great quality. Really hope to see you again soon at the Masons Arms. Andy

Reviewed 17 September 2017 via mobile

Friday night dinner, place was nearly empty at 7:30pm, not a good sign. Ordered mushroom and prawn starters, both with dips. The mushroom dip was served in a cheap nasty plastic pot, the prawn dip didn't arrive, so we had to chase after it. Main...More

Thank Allan A
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 30 September 2017

Hi Allan I am extremely disapointted to hear of your poor visit to the Masons Arms. It is always good to receive constructive feedback and I will use this with my team to improve training. Andy

Reviewed 8 September 2017

We came here for a Sunday carver. We had to wait for the replenishment of the vegetables and the mash and the roast potatoes. The veg was done and then the roast potatoes that got served up anemic and very pale on half of every...More

Thank fmsam
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 16 September 2017

Many thanks for taking the time to leave a review. All your feedback has been noted and passed to the relevant department.

Reviewed 4 September 2017

Visted Masons Arms after leaving another place as dirty and staff very unwelcoming. Very ckean and welcoming and food fab and reasonably priced.

Thank JanYL66
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 9 September 2017

Janyl66, we are so pleased you enjoyed your visit to The Mason's Arms, Rudgeway! Thank you, and have a fantastic day!

Reviewed 27 August 2017

The Manageress today was extremely helpful to our family. Just like a recent reviewer, I take the view that this is a cheap eats place and that's what you should expect. Then you will find it delivers on that promise. We got exactly what we...More

Thank Top_Tourer_2009
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 9 September 2017

We are so pleased you enjoyed your visit to The Mason's Arms, Rudgeway! Thank you, and have a fantastic day!

Reviewed 27 August 2017 via mobile

Brilliant value for money .. friendly family atmosphere.... fantastic staff .... fun for the kids also ...

Thank lottie-lou-1987
General Manager A, Manager at Mason's Arms Stonehouse Pizza & Carvery, responded to this reviewResponded 9 September 2017

Lottie-lou-1987, we are so pleased you enjoyed your visit to The Mason's Arms, Rudgeway! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Questions & Answers
babyjane1967
1 November 2016|
AnswerShow all 5 answers
Response from MitchG1993 | Property representative |
Hello, unfortunately we do not do cashback. There is a petrol station less than a mile away on the same road that offers free cash withdrawals. Apologies for any inconvenience caused.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$8
Cuisine
Meals
Dinner, Brunch, Breakfast, Lunch
Restaurant features
Takeout, Parking Available, Highchairs Available, Wheelchair Accessible, Full Bar, Outdoor Seating, Buffet, Seating, Serves Alcohol, Accepts Mastercard, Accepts Visa, Reservations, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 94 Gloucester Road, Rudgeway BS35 3QJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Rudgeway
  • Phone Number: +44 1454 412370
Description
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
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