I came to this place with my spouse to get lunch after a long vacation in Dickwella. And we were looking forward to coming here on our way back to Colombo, and this place completely ruined the good expectations I had on it. I had...never experienced this much racism in MY OWN DAMN COUNTRY, they treat the locals like garbage as if we're here to ask for free food. From the very moment we went in I realized that coming here was a bad idea. Coz none of the staff gave at least a little concern, and they were only giving us dirty looks for coming here and we really felt out of place.
We managed to stop one staff member and asked if we could dine inside, he very rudely said "No U can't go in!" and just left. By this time I was already fed-up and sad because we were getting looked down in our own country, it was just heartbreaking. We didn't have much of a choice because we came here on our way back to Colombo and didn't have a lot of time, so we gathered up whatever the courage we had and went to the counter and ordered a pizza and drinks and managed to find an empty table outside. After what felt like an eternity, we got our food. The staff who brought it just slammed the plates on the table and left. RUDE! The food was okay but we felt it was overpriced for the way they treat us. The worst customer service I had ever encountered in my life.
I cannot comprehend the fact that people are being mistreated for being locals. And specially on a so-called fun, relaxing place. I don't think foreigners are treated the same way, this staff just judge people by their skin color.
If you are a local, please find a different place where the staff would treat you as humans and as their customers. Needless to say that I won't be stepping anywhere near this place again, AND LOCALS, IF YOU ARE PLANNING ON VISING THIS PLACE, JUST DONT!!!!More