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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
The Kitchen is located by the entrance to Springfield's Outlet Shopping & Festival Gardens. We are open from 11am for lunch, afternoon teas and dinner. We specialise in serving delicious home cooked, locally sourced food, we also cater for gluten free diets. Post code is PE12 6EU. Food & Drink served daily from 11am Closing times are: Monday to Wed 11am till 6pm Thursday to Saturday 10pm Sunday 6pm Last food orders 1 hour before closing times Extended opening times available for party bookings, speak to a member of the team Enquiries are always welcome
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Bar, British, Grill, Pub, Cafe
FEATURES
Takeout, Television, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
Reviews (795)
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LanguageEnglish
Traveller rating
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All reviews beef stew sandwiches ham scampi onion rings cake pudding shopping centre shopping trip seated straight away at lunchtime lovely lunch family meal be visiting again afternoon tea springfields louise
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Reviewed 1 week ago

Today we went for a Birthday meal at The Kitchen, It was absolutely amazing 🤩 I had the Ploughman’s it was so good ! Would definitely have it again 👌🏼 Our Server Georgie was so lovely and welcoming as where the whole staff.. A warm...welcoming environment, Also extremely happy to bring out the birthday cake 🎂 We’ve had many meals there and have never been disappointed.More

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago via mobile

Fabulous food , fabulous service, I had the triple roast which was superb, my son is a fussy eater even he enjoyed his mini roast turkey

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

Very friendly efficient staff. Attentive service. Lovely tasty Sunday dinner. Would definitely eat there again no complaints

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Took my mum for a belated Mother’s Day meal.The service was amazing and the food was lovely. They even cooked my fussy son a meal that was not on the menu. Very friendly staff 10/10 thank you all 🤩

Date of visit: March 2024
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Reviewed 17 February 2024 via mobile

Went in for lunch. Food was of poor quality and expensive for what it was. Paid at the till not asked if everything was OK just took the money and handed over the receipt without even speaking.

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2024

The establishment is very posh, and the service was out of the world. Great Menu and choice of food. Don’t even consider going anywhere else

Date of visit: February 2024
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Reviewed 8 February 2024

The food was not of good quality. The sausages had very little meat content and the garden peas were "mealy". The price was expensive for the meals we received.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corin Tyler, General Manager at The Kitchen, responded to this reviewResponded 12 February 2024

Dear Petera I am really sorry you thought the food was not of good quality. We are currently trialling different Sausage's from different local butchers since our suppliers close. It is really important to us that we find the best quality and high meat content...More

Reviewed 20 January 2024

We came last night as a large booking for my nephews birthday. Food was amazing, all came out at the same time and piping hot! Excellent service from Louise, Kim and Sanija.

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corin Tyler, General Manager at The Kitchen, responded to this reviewResponded 12 February 2024

Thank you so much. Hope to see you again soon

Reviewed 7 January 2024 via mobile

Plenty of staff but no one seemed to be serving anyone. Was told it was all table service and we couldn’t go up to the bar. Left after 20 minutes as no one had even bothered to take our drinks order. A shame as it...looked a nice place and a good menu. No one seemed to be eating, lots of tables waiting.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corin Tyler, General Manager at The Kitchen, responded to this reviewResponded 9 January 2024

Dear Amy, We are so sorry that this has happened to you while visiting our restaurant. It is totally unacceptable. Please will you email me direct corin@thisisthekitchen.co.uk I would really like to make up for this. If you look at our other reviews you will...More

Reviewed 18 November 2023

Four of us had a lovely meal here after a trip to a film matinee. Two of us had goats cheese on bruschetta and it was a generous portion and tasted great. One had 5 spring rolls with a dip. He said they were tasty....We all had fish and chips for main and it was piping hot, the batter was not too thick and the fish was cooked just right. Again a generous plateful. For dessert I had sticky toffee pudding and it was delicious. The vanilla ice cream with it was very good quality. My husband had 3, yes 3, scoops of ice cream in a waffle cone. The staff were pleasant and welcoming and the service good. All in all a very pleasurable meal.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2023

I have visited here many times and always been happy with my meal. On this occasion I ordered the stew and mash, it was just warm but my friends was hot. I returned mine and they sorted it straight away. The quality and quantity was...very good. The service was excellent. I still gave a 5 star rating because it was a minor complaint and was dealt with swiftly.More

Date of visit: November 2023
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Reviewed 12 November 2023

Me and my wife and 2 granddaughters had the roast dinner it was so bad.the vegetables rock hard could not cut them with a knife. Should have taken a hammer.

Date of visit: November 2023
Helpful?
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Reviewed 10 November 2023 via mobile

Visited when we were doing some shopping at Springfields. It was very busy and we had to return after half an hour for a table. Everything on the menu is very reasonably priced. My wife had ham, egg and chips - she said the ham...was very good but she thought the chips had been cooked in the oven. I had chilli con carne with rice, and that was fine. Not fine dining but more than adequate and good value for money.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2023

a very large place plenty leg room around the tables dissabled parking very clean nice staff fresh cookt food plenty things to look at and part of Springfields

Date of visit: October 2023
Helpful?
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Reviewed 23 October 2023

It was Sunday. Service was atrocious but food was excellent. Our friend (who is a vegetarian) said it was the best Sunday "roast" she had had, although it was only potatoes and vegetables. I think in all honesty though they should cater a bit more...for vegetarians.More

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corin Tyler, General Manager at The Kitchen, responded to this reviewResponded 25 October 2023

Hi Christopher Please can you email me and explain why the service was atrocious. It is really important that we get feed back so that we can right our wrongs. Corin@thisisthekitchen.co.uk Thank you

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Questions & Answers
Ask a question
Frances V
9 December 2021|
Answer
Response from Corin T | Property representative |
Yes we are open on Boxing Day and we are using our mains menu. We will be offering a roast as well. Merry Christmas 🎄
0
Votes
Linda K
3 June 2021|
Answer
Response from corin92 | Property representative |
We would always advise to but are very happy for walk ins
0
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THE KITCHEN, Spalding - Springfields Outlet Shopping & Leisure - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Kitchen

Yes, The Kitchen offers takeaway services.

The Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4