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Cape Hill | Unit 6, Smethwick, Sandwell B66 4PH, England
+44 121 555 8491
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  • Excellent12%
  • Very good12%
  • Average25%
  • Poor18%
  • Terrible33%
7 Oct 2017
“First time visit ”
2 weeks ago
“Awful service”
Open Now
11:30 - 22:00 Hours
Fast food, American
Cape Hill | Unit 6, Smethwick, Sandwell B66 4PH, England
All Details
Write a ReviewReviews (16)
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1 - 10 of 16 reviews

Reviewed 2 weeks ago via mobile

The worst service I have recieved from any fast food place. Leave people waiting at drive through speaker for ages. Rude staff. Disgraceful.

Thank Inderjit N
Reviewed 14 February 2018

Got a take away for one with the southern bites Nashville hot. Bargain bucket was appauling, needless to say that I got cold and inedible pieces of chicken. The fries were cold and some were undercooked, and was not even offered a dip for chicken...More

Thank Nensh
Reviewed 5 December 2017 via mobile

Our first visit to KFC with the family and the last. Was served by a lady named shantina who hadn’t a clue of what she was doing. Then we got told we cud not eat in at 9.10pm when closing time was 10pm.They got the...More

1  Thank Ali M
Reviewed 16 October 2017 via mobile

Very nice quality food one the best I have had good value for money Good freindly staff aswell the main Thing it’s halal ample parking too

Reviewed 7 October 2017 via mobile

First time visiting this KFC in Cape Hill Smethwick. Food was excellent. However, customer service could've been a bit better if the staff were not so rude. I'm not in any rush to return again.

Thank Safran A
Reviewed 27 March 2017 via mobile

This is not the first time but when I ask for hot wings I always ask for two chunky ones not the flat ones. The nice lady took my order and called through again to make sure I was getting the chunky ones and what...More

Thank Sophie S
Reviewed 21 March 2017 via mobile

I went to kfc on Cape service was and friendly staff but had to wait 3 minutes for food which I didn't mind till I got it home the chicken was slightly undercooked so I put it in over to make sure it was well...More

Thank v120267
Reviewed 16 February 2017 via mobile

Service was nice and quick. Friendly staff. Used the drive through service. Chicken was nice. Fries could have been slightly better

Thank DJMajorD
Reviewed 15 February 2017 via mobile

The quality of service needs more improvements. The staff and quality of food can be much better, improve on those.

Thank Hugh S
Reviewed 9 February 2017 via mobile

The staff were rude! Literally telling me to hurry up Ordering Then I ordered and was told what I wanted wasn't ready there were not making any more any time soon so have whatever is ready, also the staff seemed to be having a argument...More

3  Thank LeahFarley
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Open Hours
12:00 - 21:30
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: Cape Hill | Unit 6, Smethwick, Sandwell B66 4PH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sandwell  >  Smethwick
  • Phone Number: +44 121 555 8491
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