The complete Review Express guide
Learn more about the fast, free way to collect TripAdvisor reviews for your property.
It’s easy to get valuable traveller reviews and confidential feedback with Review Express + Private Surveys. Set up and send your customized campaign in just minutes.
Find out why reviews matter — and how fresh traveller feedback can benefit your business.
Our “How To” guide can help you create and send a customized review request email in just minutes.
Get confidential feedback from your guests — results are available only to you! (For accommodations only)
Automated Review Express services are free and easy to use. You can opt out at any time by updating your settings. Our records indicate that you work with the following hospitality technology providers to manage your guest records and booking capabilities. Please check the box next to all providers you would like to enable for automated Review Express services. Click here if you don’t see a current provider listed.
You are opted in for automated Review Express services through the hospitality technology provider(s) marked below. To add or remove authorisation for a specific provider, update your selections and click “Next.” Click here if you don’t see a provider listed. Learn more about automated Review Express.
To proceed, please scroll to the bottom to accept our Terms & Conditions.
You can set your default Review Express "from" email address here. You can also update it later by clicking the "Edit" link on the Select Message tab.
You are now opted in to this feature with the following provider(s):
You are now opted out of automated Review Express services with the following provider(s):
TripAdvisor is integrating new internet booking engines and property management systems into our services every week. If one that you currently work with isn’t listed, please contact them directly — and let them know you want access to automated Review Express on TripAdvisor!
You currently have no providers selected. Are you sure you want to opt out of automated Review Express services? Please note that you may miss out on valuable traveller reviews by opting out, as TripAdvisor will not be able to send review request emails on your behalf to recent guests through this provider.
Are you sure you want to opt out of automated Review Express services with the following provider(s)?
Please note that you may miss out on valuable traveller reviews by opting out, as TripAdvisor will not be able to send review request emails on your behalf to recent guests through this provider.
If this is an error, please click “Back” to return to your settings. To opt out, click “Confirm.”
Please take a few moments to tell us why you’ve decided to stop using automated Review Express services: