Help, we booked a weekend stay at Kings Creek Plantation, Williamsburg , VA this past month thru Fun and Sun Getaways. We arrived to the unit and there was no electricity and they turned us away. The women said we would be refuned the $197.16 it cost us for the weekend. However, we are unable to collect a refund. We called Fun and Sun Getaways and they refuse to honor the refund. Has anyone had a similar experience? Don't know what to to next?