Just returned on an international flight from Istanbul to Miami. We travelled business class because of the distance and to relax after a long tour. Our flight over from Miami was excellent with service that was better than most airlines. Comfortable seats that became beds, and good food.
Coming back last night was the exact opposite. We asked for a pillow and were told “ after we take off”. That did not happen. Meal was served ( tasteless) and still no pillows. I finally just found the bedding sets ourselves. The attendant we had was awful. She never came by to even collect the dirty linens from the first meal service. Also on the flight over, the attendant placed all the bedding in the seats before we left the gate. This one last night never even asked if we wanted a blanket.Okay, I sound spoiled!but when we pay extra for businesss class tickets, on what is supposed to be Europe’s best airline, I expect better service around.
I was not feeling particularly well after a yucky meal, and a noisy flight and asked for tea and a plain piece of bread at the next meal service. It took 35 minutes and three request to get a roll. Unbelievable. I just think the gal on our side of the plane was lazy. We saw others getting better service.
Very rough flight over all, as we hit lots of severe turbulence several times, but that cannot be helped. The worst part was the amount of small children in our business class cabin! I realize it’s not the airlines fault, but I really need to vent. I sound like a snob, but who brings three kids under the age of 4 years old ( two still in diapers) into business class seats? Screaming and yelling in the row right behind us, more than halfway through the 13 hour flight. it was a nanny with them, and the parents were in the next cabin behind us, probably relaxing. Also an additional 5 children, a bit older, but still chattering loudly into the night when adults were attempting to get some sleep! Must be a whole new world where people can afford to buy all these business fares for munchkins.